I have used Fairy non bio washing pods for a really long time (DD has eczema) with no problems. Noticed clothes were smelling musty and traced it back to the pods after a bit of research online. I had bought a massive pack costing £19 and only used a few so contacted Proctor and Gamble (P&G) who - eventually - agreed to give me a refund. Got vouchers, went to Tesco, picked up eligible P&G products including a huge pack of Fairy dishwasher tabs. At the checkout the codes on the vouchers wouldn't scan; I paid for everything and was directed to customer services. Customer services spent ages trying to scan the vouchers and eventually said sorry but the voucher codes didn't work I should refer to P&G. Meaning I had bought a massive pack of Fairy dishwasher tablets and bottle of Viacal I didn't really want but hey ho I assumed I would get a refund. Contacted P&G expecting to get a refund - but no! They advised I could try to use the vouchers at different shops eg to 'Sainsburys, Morrisons' etc. Having already been a bit embarrassed at Tescos - even though Tescos were very nice about me trying to use invalid vouchers - I told P&G I didn't want to take the vouchers around different supermarkets and that I would like a refund. They have said I have to post the vouchers back and that then I can get the £19 back but only once they have confirmed they have received the (faulty IMO) vouchers. I now have dishwasher tablets and viakal I didn't really want to buy and still no refund for the faulty washing pods. AIBU to be annoyed that I feel a bit let down, embarrassed and annoyed by this whole experience?