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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to feel offended by dry cleaner’s comment?

29 replies

packitupinthecar · 14/03/2026 21:25

Dropped off two items to be cleaned and she looks at me and say - I bet you’ll be asking me to wash that fake leather jacket next (referring to the jacket I was wearing)

I just said no, and it’s actually suede, and then she literally scoffed, like I’d told her it was woven out of a unicorn’s mane.

OP posts:
mumofoneAloneandwell · 14/03/2026 21:27

Yanbu

Is there more to your relationship though?

packitupinthecar · 14/03/2026 21:29

mumofoneAloneandwell · 14/03/2026 21:27

Yanbu

Is there more to your relationship though?

No, that’s the strange thing. That’s the second time I’ve been and she didn’t serve me the first time. So first time I’ve met her. And the exchange before then was fine?

OP posts:
vincettenoir · 14/03/2026 21:43

That’s so wierd. Who thinks suede is leather? Especially if they work with garments. And what would be the problem if you did need your jacket dry-cleaned. That’s some really strange customer service there.

Devilsmommy · 14/03/2026 21:44

vincettenoir · 14/03/2026 21:43

That’s so wierd. Who thinks suede is leather? Especially if they work with garments. And what would be the problem if you did need your jacket dry-cleaned. That’s some really strange customer service there.

But suede is leather though🤷

SunMoonandChocolate · 14/03/2026 22:11

What a weird thing to say! If it's really bothering you, you could always write to the owner of the dry cleaners and make a complaint, but personally I don't think I'd let it bother me.

Holdmybeermoment · 14/03/2026 22:12

vincettenoir · 14/03/2026 21:43

That’s so wierd. Who thinks suede is leather? Especially if they work with garments. And what would be the problem if you did need your jacket dry-cleaned. That’s some really strange customer service there.

Bur suede is leather?

NeverDropYourMooncup · 14/03/2026 22:16

vincettenoir · 14/03/2026 21:43

That’s so wierd. Who thinks suede is leather? Especially if they work with garments. And what would be the problem if you did need your jacket dry-cleaned. That’s some really strange customer service there.

Real suede is leather. the stuff that's flogged as suede these days is what used to be called suedette. Polyester, usually.

packitupinthecar · 14/03/2026 23:03

NeverDropYourMooncup · 14/03/2026 22:16

Real suede is leather. the stuff that's flogged as suede these days is what used to be called suedette. Polyester, usually.

Well I can assure you it’s not polyester it’s 100% goat suede.

There’s always one on MN. They practically wet themselves when they see a tiny chance to put someone down.

And yes suede is a type of leather but it doesn’t look the same as a traditional leather jacket. But also regardless who needs to say anything is “fake”. Sounds like you and that dry cleaner could be best friends.

OP posts:
JMSA · 15/03/2026 02:16

Her comment makes no sense.
It’s like she actually went out of her way to be a cow!

Itiswhysofew · 15/03/2026 02:21

What was she getting at? Strange comment.

ThatBlackCat · 15/03/2026 03:49

packitupinthecar · 14/03/2026 23:03

Well I can assure you it’s not polyester it’s 100% goat suede.

There’s always one on MN. They practically wet themselves when they see a tiny chance to put someone down.

And yes suede is a type of leather but it doesn’t look the same as a traditional leather jacket. But also regardless who needs to say anything is “fake”. Sounds like you and that dry cleaner could be best friends.

You are NBU. Can you complain to the owner/manager? Short of that go to a new dry cleaner.

FebruaryClouds · 15/03/2026 08:03

Different dry cleaner next time and leave a review to say why

TheWonderhorse · 15/03/2026 08:10

Um, when people are shitty for no reason it makes me laugh. She was a tit but you don't need to be upset or offended. She clearly has some stuff going on with herself and you just happened to be there. Let it amuse you instead. She's your dry cleaner, what she thinks of your jacket is of no consequence to your life.

holachicatita · 15/03/2026 08:13

Well I'd probably have thought wtf to myself and then forgotten about it as soon as I left the building. Get a new dry cleaner if it bothered you that much but lucky you if that is your biggest problem right now!

parababe · 15/03/2026 08:20

TheWonderhorse · 15/03/2026 08:10

Um, when people are shitty for no reason it makes me laugh. She was a tit but you don't need to be upset or offended. She clearly has some stuff going on with herself and you just happened to be there. Let it amuse you instead. She's your dry cleaner, what she thinks of your jacket is of no consequence to your life.

This! How are we at a stage where every single thing people say is taken as offence or upsetting. Whatever happened to the eyeroll, chuckle and just, you know, getting on with your day....??

Maxme · 15/03/2026 08:29

It's a weird one. Was she otherwise rude ?
Maybe it was a malformed joke ?

I would probably just go elsewhere next time, unless it was a huge inconvenience.

Anewerforest · 15/03/2026 08:29

How strange! She's either an aggressive person with terrible customer service skills or you inadvertently said something she took offence at.

Valeriekat · 15/03/2026 08:31

parababe · 15/03/2026 08:20

This! How are we at a stage where every single thing people say is taken as offence or upsetting. Whatever happened to the eyeroll, chuckle and just, you know, getting on with your day....??

Because she was very rude!

Owly11 · 15/03/2026 08:33

I wonder if she was coveting your rather nice jacket?

NeverDropYourMooncup · 15/03/2026 08:38

packitupinthecar · 14/03/2026 23:03

Well I can assure you it’s not polyester it’s 100% goat suede.

There’s always one on MN. They practically wet themselves when they see a tiny chance to put someone down.

And yes suede is a type of leather but it doesn’t look the same as a traditional leather jacket. But also regardless who needs to say anything is “fake”. Sounds like you and that dry cleaner could be best friends.

You're getting aeriated at the wrong person.

I wasn't saying one way or the other about your particular coat as I can't see it - I was remarking because somebody else said that suede wasn't leather when it is, but a lot of things sold now or described by people as suede aren't.

ETA: it's handy that the person at the dry cleaner made the comment, though - as apart from obviously going to a different one in future because of her comments, they do at least confirm that it would be a very bad idea to put that coat in to clean with them, as she wouldn't be able to identify the correct material to clean it with.

TheWonderhorse · 15/03/2026 08:39

Valeriekat · 15/03/2026 08:31

Because she was very rude!

So? Are we not allowed resilient enough to handle a single rude comment from a stranger? It doesn't matter one bit what fabric a stranger thinks OPs jacket is.

Needaglowup · 15/03/2026 08:41

I’d be taking my clothes and money somewhere else .. and if you can leave a review !

Floatlikeafeather2 · 15/03/2026 08:48

Had you made a bit of a performance about booking in the other items? I can't think why she would have said "You'll be asking me...........next" otherwise. The other possibility is mistaken identity. You say you hadn't been served by her before.
In any case, I would file it away under "Odd things that have happened to me" and not use that dry cleaner's again, unless I had no choice.

You don't need permission from Mnet to feel offended.

Namingbaba · 15/03/2026 11:02

Some people are just nasty. I’ve had some real unkind comments before from people serving me when I never did anything to them. It’s how they go through life I assume. Sometimes it might be jealousy or just generally feeling negative about life.

TheBigFatMermaid · 16/03/2026 20:29

I would have either said "What if I do want my jacket dry cleaned? It's your job, isn't it?"

OR

been super syrupy sweet and empathetic about how she must be having a really bad day to be so unnecessarily bitchy while at work.

They both work well.