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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To report neighbour to mortgage company

165 replies

TidyWriter · 02/03/2026 22:08

We have an unpleasant busybody neighbour who complains about absolutely everything. The most recent example is her knocking on our door to tell us off for having a laundry dryer/horse visible from the outside. It's against the rules to leave them on the balcony, so we left ours in the doorway with the door open to the balcony, but inside.

She reported us to the building council and asked our other neighbour to have a word. Insane.

Anyway, we have proof that she is using her dining room to rent out for airbnb guests. This is strictly against our lease, and a serious breach of a lease is against almost all mortgage rules.

AIBU to report her to the mortgage company?

OP posts:
Chinsupmeloves · 04/03/2026 22:58

Just say this to her?

Sadly life now means no confrontation, everyone is too scared so have go online to report a problem.

mathanxiety · 05/03/2026 00:55

Are you sure it's an AirBnB and not people continuously coming and going for other purposes?

mathanxiety · 05/03/2026 00:56

Isinglass20 · 04/03/2026 22:30

Kwamtiki
Read your lease and identify the restrictive covenants regarding sub letting and report to the Management Co / managing agent the breach of the lease and that it will void block building insurance.
Also report the antisocial behaviour of the other leaseholders.
If the Man Co/ MA fail to act you can apply to First Tier property tribunal that they are failing to enforce the provisions in your lease. Contact
LEASE for help and a template of the Notice to be served on the Man Co/MA

Sub letting and / or commercial activity would cover short term rentals.

SpringIsSpringing2026 · 05/03/2026 01:43

Fedupoftheshits · 03/03/2026 08:40

Why aren’t you allowed to dry laundry on your balcony?! Sorry if I sound naive but that’s nuts!

It's quite a common rule in flats because it looks dreadful.

TouchtheEarth · 05/03/2026 02:21

If it is a leasehold property it's the management company you want to be informing. They are responsible for ensuring the leases are not breached.

TouchtheEarth · 05/03/2026 02:28

likelysuspect · 03/03/2026 16:48

No, you own the property but not the land upon which its built

There are loads more leasehold houses being built now in the housing developments springing up everywhere. I would never buy one, unless it was a converted leasehold flat.

If you have a leasehold property you don't own either the land or the building(s). You own a lease, purchased from the freeholder (owner), that gives you the right to inhabit the building, usually for a very long term.

Snakebite61 · 05/03/2026 06:28

TidyWriter · 02/03/2026 22:08

We have an unpleasant busybody neighbour who complains about absolutely everything. The most recent example is her knocking on our door to tell us off for having a laundry dryer/horse visible from the outside. It's against the rules to leave them on the balcony, so we left ours in the doorway with the door open to the balcony, but inside.

She reported us to the building council and asked our other neighbour to have a word. Insane.

Anyway, we have proof that she is using her dining room to rent out for airbnb guests. This is strictly against our lease, and a serious breach of a lease is against almost all mortgage rules.

AIBU to report her to the mortgage company?

Not keen on grassing but some people deserve no respect. This is one of those people.

EvieBB · 05/03/2026 06:55

Needtosoundoffandbreathe · 04/03/2026 22:19

The mortgage company has a charge on the property. It's on the Land Registry title register. If you'd rtft you'd know.

No need to add the 'f' to rtft....that's just unnecessarily aggressive

MauriceTheMussel · 05/03/2026 06:57

I’ve always read it as “full”

mateysmum · 05/03/2026 07:31

My son owns a flat in London not far from a well known concert venue and a flat in another building in the same development was being let as an AirBnB, so guests were coming back late at night and partying, disturbing other residents. It got as far as the freeholder threatening repossession but it did get shut down. The freeholder is the one with the power.

Isinglass20 · 05/03/2026 07:56

Touchtheearth

Some leaseholders own the lease on their flat or house and with a £1 paid up share of the freehold interest held in the Residents Management company (RMC) registered at Companies House so leaseholders also own the freehold and run the RMC. No outside Landlord or opaque outside interests. This is not Commonhold. The lease is the key ownership document registered at HMLR.

Xmasisacoming · 05/03/2026 08:35

More relevant to advise the freeholder.

Laurmolonlabe · 05/03/2026 09:21

You could, you could also inform HMRC. I'm not sure i would , unless there is some nuisance caused by the AirBNB users.

peonysinthesun · 05/03/2026 09:23

I would, but anonymously if possible

StarlightLady · 05/03/2026 09:25

Report to council. And neatly arrange all your knickers on the clothes dryer. 😆

EvieBB · 05/03/2026 09:59

MauriceTheMussel · 05/03/2026 06:57

I’ve always read it as “full”

Ahhh.....lol ....I hope it's that! X

August1980 · 05/03/2026 12:23

i wouldn’t! What do you think would happen? Will you be shot of her or would it make your living situation worse?

user1492757084 · 05/03/2026 12:33

Save up that piece of information for the next time she comes over to say that she can see your socks on the clothes horse through yoru open door.

Then I would respond...
I don't think you can see my laundry - just like I can't see your Air b&b guests. (But do take photos of the operational Air b&b so you can prove that you know of the guests.)

Exasperated1971 · 07/03/2026 12:49

Lmnop22 · 02/03/2026 22:11

How is against her lease if she owns the place and has a mortgage?

Sounds like it’s a flat within a complex where you don’t have freehold but leasehold for something like 99 years etc. so basically she’s bought the flat yet has to rent out the ground it’s built on.

Unexpectedlysinglemum · 07/03/2026 12:51

Do it, report to the mortgage company if you know it and the building managers

Spirallingdownwards · 07/03/2026 12:56

Lmnop22 · 02/03/2026 22:11

How is against her lease if she owns the place and has a mortgage?

Because most flats are leasehold and you buy them and get a mortgage to do so. The flats are governed by a head lease that applies to the block as a whole.

To those asking how do you know who the mortgage lender is to find out who she has a mortgage with you simply apply for office copy entries of the property and they appear in the Charges Register section.

Spirallingdownwards · 07/03/2026 12:57

EvieBB · 05/03/2026 06:55

No need to add the 'f' to rtft....that's just unnecessarily aggressive

Read the full thread = rtft

JackJarvisEsq · 07/03/2026 12:58

LeiaOrganaBananaHamock · 02/03/2026 22:10

How will you know who her mortgage is with?

Land Registry search will show any charge holders but honestly I doubt they’ll give a hoot

Blueharmonica · 07/03/2026 13:04

My attitude is live and let be, but I’m also very petty if someone doesn’t live and let me be…..I’d report.

WilfredsPies · 07/03/2026 13:53

tirednessbecomesme · 03/03/2026 06:21

You should have said my washing may be visible from the doorway but your air bnb guests are visible from yours - do you wish to take it further

I would definitely do this (although see if you can find any ads she’s placed first, so you’ve got evidence if she denies it). If you report her, then she’s got no reason to leave you alone and every reason to report you for anything she can think of.