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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To report neighbour to mortgage company

165 replies

TidyWriter · 02/03/2026 22:08

We have an unpleasant busybody neighbour who complains about absolutely everything. The most recent example is her knocking on our door to tell us off for having a laundry dryer/horse visible from the outside. It's against the rules to leave them on the balcony, so we left ours in the doorway with the door open to the balcony, but inside.

She reported us to the building council and asked our other neighbour to have a word. Insane.

Anyway, we have proof that she is using her dining room to rent out for airbnb guests. This is strictly against our lease, and a serious breach of a lease is against almost all mortgage rules.

AIBU to report her to the mortgage company?

OP posts:
RedToothBrush · 03/03/2026 09:57

I wish I'd reported my neighbour for lying to her mortgage compay for various reasons.

I knew which mortgage company it was so I could have. She'd probably in breech still now but I think she changed companies.

ZebraPyjamas · 03/03/2026 09:57

Don’t do it, it’s incredibly petty and won’t magically turn her into less of a busybody so really achieves nothing.

AgentPidge · 03/03/2026 10:03

You want her to stop harassing you, so I'd ask her if she knows Airb&b is against the lease. Just mark her card. Then she'll have the knowledge that you know, and could report her, hanging over her.

nowayho · 03/03/2026 10:08

I was going to say no until I read it!! Fuck her. Report her.

MajorProcrastination · 03/03/2026 10:09

How do you know who her mortgage company is?
What does the mortgage have to do about the rule around clothes horses?
Surely that's the housing association or home owners association or what you've called a building council? That's who you should report to. You tell the people who made the rule. The mortgage company aren't going to give two hoots about this sort of thing.

marylou25 · 03/03/2026 10:21

Mortgage company won't do a thing, once the mortgage is being paid they don't care. If there is a management company they might be more interested. I definitely wouldn't be bothered with the mortgage company, even if they were bothered what are the going to do? Call in the mortgage! Never happens when being paid.

mindutopia · 03/03/2026 10:28

Yeah, I would.

WeepingAngelInTheTardis · 03/03/2026 10:37

Nah do it, those who live in glass houses shouldn’t throw stones.

rainbowstardrops · 03/03/2026 10:38

I wouldn’t yet. I’d put my washing out on my balcony and say to her that you know about her Air B and B and if she has an issue with your washing, maybe you’ll have an issue with her too.

ChillingWithMySnowmies · 03/03/2026 10:53

AmandaBrotzman · 03/03/2026 03:08

The council can't stop someone from renting a room in their own house.

Of course they can. If you own a home i suggest you read your ownership documents for the particulars of what you can/can't do in your home as per the council ordinances.

We outright own our house, but on the deeds it quite specifically states that we're not allowed to run a business from our home, and that will include renting out bedrooms as an Air BnB.

AnAppleAWeek · 03/03/2026 11:04

Report! She threw the first stone and can suck up the consequences!

Needtosoundoffandbreathe · 03/03/2026 11:07

Elektra1 · 02/03/2026 22:39

You can find out who the mortgage provider is on any property if you’re willing to pay about £10 to Land Registry for official copies of the register for that title.

However, if the OP also owns her property, I wouldn’t be so petty as to “report to the mortgage lender”, since if you ever want to sell your own home, you have to disclose disputes with neighbours so this could be an own goal. If it even resulted in any “goal”.

That's not a dispute.

So the neighbour is potentially in breach of her mortgage conditions
Potentially in breach of her lease
Quite possibly doesn't have the correct insurance/valid insurance for operating an Airbnb

People in glass houses shouldn't throw stones. Make sure you screenshot the Airbnb listing OP and send details with any report you make.

EvieBB · 03/03/2026 12:52

TidyWriter · 02/03/2026 22:08

We have an unpleasant busybody neighbour who complains about absolutely everything. The most recent example is her knocking on our door to tell us off for having a laundry dryer/horse visible from the outside. It's against the rules to leave them on the balcony, so we left ours in the doorway with the door open to the balcony, but inside.

She reported us to the building council and asked our other neighbour to have a word. Insane.

Anyway, we have proof that she is using her dining room to rent out for airbnb guests. This is strictly against our lease, and a serious breach of a lease is against almost all mortgage rules.

AIBU to report her to the mortgage company?

Nope! Yanbu. She should get a taste of her own medicine in this case!

TranscendentTiger · 03/03/2026 13:06

LeiaOrganaBananaHamock · 02/03/2026 22:10

How will you know who her mortgage is with?

It's on the land registry. Anyone can find this out.

Sofado · 03/03/2026 13:14

You need to report to the freeholder before you do anything else. Or better, talk to her and tell her that she’s in breach of her lease.

likelysuspect · 03/03/2026 13:24

ChillingWithMySnowmies · 03/03/2026 10:53

Of course they can. If you own a home i suggest you read your ownership documents for the particulars of what you can/can't do in your home as per the council ordinances.

We outright own our house, but on the deeds it quite specifically states that we're not allowed to run a business from our home, and that will include renting out bedrooms as an Air BnB.

Its not considered as running a business. You can rent a room to a lodger which is what Airbnb essentially is

OP can report it and go to the time and trouble of it but I doubt anything will come of it either with the mortgage company who wont care or the freeholder who may not consider it a breach.

likelysuspect · 03/03/2026 13:25

Laughing by the way at the number of people who a) dont understand how a leasehold works and thinks that if you own a property or have a mortgage you wouldnt also have a lease and b) not realising what information is public information and easily obtainable.

MissMoneyFairy · 03/03/2026 15:22

likelysuspect · 03/03/2026 13:25

Laughing by the way at the number of people who a) dont understand how a leasehold works and thinks that if you own a property or have a mortgage you wouldnt also have a lease and b) not realising what information is public information and easily obtainable.

Why are you laughing, why not just share your knowledge and expertise

likelysuspect · 03/03/2026 15:25

MissMoneyFairy · 03/03/2026 15:22

Why are you laughing, why not just share your knowledge and expertise

Its already been shared, read the thread. No need to repeat it

MyMilchick · 03/03/2026 15:27

Yup, I would - a consequence for her busy bodying, let he who is without sin and all that malarkey

pestowithwalnuts · 03/03/2026 15:29

Id do it..
You should also inform the local council that she has people staying.
It may alter her council tax amount....

twoshedsjackson · 03/03/2026 15:31

As for letting the council know; if she is purporting to live alone, she will be getting a discount on her council tax.
As PP's have already said, many councils (including mine) are cracking down on Air B&B nuisance lettings, and if it means she is not living there solo as well, it could be a double whammy.

twoshedsjackson · 03/03/2026 15:33

Cross posted with @pestowithwalnuts !

ChrisMartinsKisskam · 03/03/2026 15:46

RollOnSunshine · 03/03/2026 07:47

Report to the HMRC tax people. Get all your proof and send it over in an email. There are plenty of email companies you can create a free account with to keep it anonymous.

AirNB already report annually to HMRC anyone letting on the site

Lmnop22 · 03/03/2026 16:33

Namechangefordaughterevasion · 03/03/2026 09:47

I own a leasehold flat outright. There are many terms and covenants on the lease as there have been every other flats I've bought.

We have to pay our share of ground rent/sevices. We have to let the managing agents
know if we change our mortgage supplier. We have to keep our areas in good repair and decorate every 7 years. We have to allow the building managers access to check general maintenance, service the communal fire alarms and check fire exits aren't blocked. We can't have personal Sky dishes. We can't run a business from our property and we cannot let them out as short term holiday lets. If we let them out on longer leases (minimum 6 months) we have to provide the managing agents with contact details for the tenants. There are many more. It's normal.

Crikey, I didn’t realise that leasehold properties could have so many restrictions imposed! Sounds onerous, I rather naively assumed that once you owned a leasehold you could still more or less do what you like with it…!