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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To report neighbour to mortgage company

165 replies

TidyWriter · 02/03/2026 22:08

We have an unpleasant busybody neighbour who complains about absolutely everything. The most recent example is her knocking on our door to tell us off for having a laundry dryer/horse visible from the outside. It's against the rules to leave them on the balcony, so we left ours in the doorway with the door open to the balcony, but inside.

She reported us to the building council and asked our other neighbour to have a word. Insane.

Anyway, we have proof that she is using her dining room to rent out for airbnb guests. This is strictly against our lease, and a serious breach of a lease is against almost all mortgage rules.

AIBU to report her to the mortgage company?

OP posts:
Uticary · 02/03/2026 23:16

Do it.

onelumporthree · 03/03/2026 00:11

Leasehold eh? And this is against the terms of the lease. Well in that case her mortgage provider isn't the one you should be reporting her to, is it?

I assume you are also a leaseholder then. Presunably you pay maintenance fees and/or ground rent to the freeholder. That's who you need to report her to. They are the ones who set the terms of the lease.

ErinBell01 · 03/03/2026 00:47

Well you can report her but don't expect the mortgage company to do anything! Many moons ago I was a financial advisor and did mortgages. It came to our notice that a local adviser was involved in mortgage fraud, so we phoned the mortgage company and gave them all the details. And their response? Well they're paying the mortgage every month so we're not going to look into it at all. So that was that!

CypressGrove · 03/03/2026 01:50

I can't imagine a mortgage company is going to give two hoots.

PrincessofWells · 03/03/2026 02:01

TheBroonOneAndTheWhiteOne · 02/03/2026 22:11

Ha!

Easy - £3 at the land registry - it's on the documents . . .

Womaninhouse17 · 03/03/2026 02:48

Lmnop22 · 02/03/2026 22:11

How is against her lease if she owns the place and has a mortgage?

A leasehold property?

honeyrider · 03/03/2026 02:59

If it's leasehold report it to the freeholder and send proof if it's advertised on Airbnb or wherever it's advertised.

AmandaBrotzman · 03/03/2026 03:08

Createausername1970 · 02/03/2026 23:06

A lot of councils are cracking down on Airbnbs. Usually when it is entire flats or houses to be fair, rather than a room in an occupied property, but if you feel the urge to complain to someone, then don't forget the Council.

But as another poster said, do it anonymously incase you want to sell any time soon as you are supposed to disclose neighbour disputes.

The council can't stop someone from renting a room in their own house.

Friendlygingercat · 03/03/2026 03:15

I dont normally approve of snitching but in situations like this snitch away. Next time she knocks on your door tell her to f**k off.

Treacling · 03/03/2026 03:57

Elektra1 · 02/03/2026 22:39

You can find out who the mortgage provider is on any property if you’re willing to pay about £10 to Land Registry for official copies of the register for that title.

However, if the OP also owns her property, I wouldn’t be so petty as to “report to the mortgage lender”, since if you ever want to sell your own home, you have to disclose disputes with neighbours so this could be an own goal. If it even resulted in any “goal”.

Ask a friend who lives elsewhere to check land reg and report to the mortgage lender. It could be an unhappy air b n b guest who checked and reported. No neighbour dispute to report.

Get them to send the air bnb listing too. Send to HMRC aswell as the income should be declared for tax over a certain amount.

And yes there are mortgage companies who will care. Hmrc will also care. The management company will care.

Treacling · 03/03/2026 03:59

I don’t like snitching but I wouldn’t want to live next door to an air bnb, so meh.

Zanatdy · 03/03/2026 04:08

I normally say mind your own, but she sounds like a hypocrite, so go for it.

DreamTheMoors · 03/03/2026 05:44

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

Hahaha
Not sure that’s happening any time soon.

HopSpringsEternal · 03/03/2026 05:47

AmandaBrotzman · 03/03/2026 03:08

The council can't stop someone from renting a room in their own house.

It can be against a lease to sublet all or part of a property. So depends on the lease.

Ooihuko · 03/03/2026 05:47

TidyWriter · 02/03/2026 22:08

We have an unpleasant busybody neighbour who complains about absolutely everything. The most recent example is her knocking on our door to tell us off for having a laundry dryer/horse visible from the outside. It's against the rules to leave them on the balcony, so we left ours in the doorway with the door open to the balcony, but inside.

She reported us to the building council and asked our other neighbour to have a word. Insane.

Anyway, we have proof that she is using her dining room to rent out for airbnb guests. This is strictly against our lease, and a serious breach of a lease is against almost all mortgage rules.

AIBU to report her to the mortgage company?

Wow, I'm surprised by everyone responses. I would do it very differently. I'd suggest asking her for some time to talk about her complaint. Ask her questions about what she is objecting to, if she can be calm. Then I'd say you also feel uncomfortable with get property being used for airbnb because you don't knew who is in the building.

Then I'd suggest to her that it would be nice to both live their peacefully and can at drop both of these problems. You will tolerate the airbnb but she needs to allow you to go about your life too

Escalate if necessary. But be open to talking.

Surely you don't want a rage war with neighbour

FunnyMongoose · 03/03/2026 05:50

tara66 · 02/03/2026 23:03

I read LR has not yet caught up with Covid yet and isn't functioning in many cases.

There are big delays with LR records being updated. Sometimes a couple of years or more, so if they bought less than two years ago it may well be that the old owner is still listed on the Register or if the flat was new when they bought it, then the developers name will still show.

OhBettyCalmDown · 03/03/2026 05:52

You could probably report her to your local planning enforcement team too. It would probably be an unauthorised change of use. You’d have to send them screen shots as evidence it was being used as air bnb though.

WildFlowerBees · 03/03/2026 06:08

An eye for an eye makes the whole world blind. I’d maybe allude to the fact you know she’s renting out her dining room when you next see her. That should be enough to stop her.

MrTwisterHasABlister · 03/03/2026 06:14

Do as you would be done by. And in this instance, I mean you - I would behave as I expect others to behave to me. Petty tit for far is not how I love my life.

She’s a nasty pain but that doesn’t mean you have to be. Rise above with a smug smile that you’re not her.

MotherofPufflings · 03/03/2026 06:19

I'd say that it's very useful knowledge to have and let her know that you know. I imagine she'll leave you to hang out your washing where you like. Once you tell the mortgage company it loses its power.

tirednessbecomesme · 03/03/2026 06:21

You should have said my washing may be visible from the doorway but your air bnb guests are visible from yours - do you wish to take it further

8misskitty8 · 03/03/2026 06:48

I'd report her to the building people that she reported you too. Cheeky cow.

What did they say to you about your washing ? You weren't doing anything wrong. It was inside your house !

BigBangSherry · 03/03/2026 06:51

ForPinkDuck · 02/03/2026 22:39

Id threaten to report her the next time she complaims to you and tell her to leave you alone.

Edited

This.

This approach may stop her hassling you. Reporting her will escalate the confrontation between you.

Gonnagetgoingreturnsagain · 03/03/2026 06:55

onelumporthree · 03/03/2026 00:11

Leasehold eh? And this is against the terms of the lease. Well in that case her mortgage provider isn't the one you should be reporting her to, is it?

I assume you are also a leaseholder then. Presunably you pay maintenance fees and/or ground rent to the freeholder. That's who you need to report her to. They are the ones who set the terms of the lease.

Do this. I doubt mortgage company would care as they just want their payment.

ThatCyanCat · 03/03/2026 06:58

Anyway, we have proof that she is using her dining room to rent out for airbnb guests.

What proof is it?