I’d say this happened at the beginning of the year; until then, both accounts worked in sync and I was able to listen to music on my Alexa (Echo Dot) with Spotify (family account, and it still works fine on my phone).
It’s frustrating. I miss listening to music while cooking or whatever. I have tried everything I can think of to sort it. I have unplugged and plugged my Alexa. I have deleted the Alexa app and reinstalled it. I have unlinked both accounts and paired them again. Both are showing as paired on the app but the Alexa will not play music on Spotify. I get this message whenever I try: ‘to play Spotify, enable the skill and link your account.’ I have now done this many times but to no avail.
Is this now a common thing? No one else I’ve spoken to has had this issue. I’m wondering if it’s because my device (Echo Dot) is now pretty old. I don’t know if it’s a drive to make people sign up to Amazon Music.
Thanks for reading.