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Share your dilemmas and get honest opinions from other Mumsnetters.

Thinking Vinted will see Charity Shops out of business?

257 replies

Monty27 · 10/01/2026 02:35

If you're a chazza fan like me have you noticed how they're not busy?
Vinted is new in the great scheme of things and fantastic. It's a new discovery] for me.
I'm not sure how sympathetic I am towards chazzas losing business because the profits aren't shared

OP posts:
Snakebite61 · 12/01/2026 12:27

Monty27 · 10/01/2026 02:35

If you're a chazza fan like me have you noticed how they're not busy?
Vinted is new in the great scheme of things and fantastic. It's a new discovery] for me.
I'm not sure how sympathetic I am towards chazzas losing business because the profits aren't shared

Charity shops are pricing themselves out of business. They are dearer than Primark.

LetMeGoogleThat · 12/01/2026 12:48

I love to go to charity shops for a rummage, but I'll go to Vinted if I'm looking for something specific, or short on time. I think they can share the market. I've been shopping in charity shops for decades and it's only recently become cool! They always were quiet before.

VanCleefArpels · 12/01/2026 13:26

Snakebite61 · 12/01/2026 12:27

Charity shops are pricing themselves out of business. They are dearer than Primark.

That’s a false comparison though - garments of way higher quality are always going to be more expensive even pre loved. Would you expect a Jaeger jumper to be cheaper than Primark?

skyeisthelimit · 12/01/2026 13:53

charity shops near us have become way too expensive. they used to price cheaply and have a high turnover. now they want four times the price and are turning away donations because they have no room.

one of the charity shops closed down and went online, and then opened up again a couple of years later when it realise that people wouldn't pay high online prices.

maybe the word "chazza" is regional. I am rural south west and have never ever heard anyone use it

YellowPixie · 12/01/2026 14:41

I swear we have this thread every two weeks.

I have volunteered in charity shops for a decade and yes they have got more expensive over that time. Show me something which is the same price as it was in 2015.

The pile it high sell it cheap model may work for some shops but there are two key reasons why it would not work in either of the large chain shops where i volunteered.

  1. Volunteer staff. In order to keep constantly putting stuff out you need: someone on the till, someone stocking the shelves, someone sorting stock and pricing, someone steaming it. 4 people. The last place I volunteered could not open on certain days because they could not hit the minimum of 2 people per shift.
  2. We owe it to people who donate good stuff to us to get a decent price for it. Selling a BNWT M&S lambswool jumper for £1 or a expensive designer party dress for £5 is not doing that. People will not spend MORE if prices are cheaper - you go in looking for a jumper with a mental budget of a tenner and find one for £2 what do you do? Congratulate yourself on a bargain and walk out to spend the £8 elsewhere, or remember you'd set aside a tenner so buy extra things you don't want? Exactly.

Charity shops are deluged with stock, most of it is not good quality. The bottom has fallen out of the rag/waste textile market as it has been flooded with so much poor quality shite from China. People might think they are doing us a favour by bringing things "for recycling" but when you're getting £1 per black bag it's not exactly a great money spinner. Nobody wants second hand Primark, Boohoo, Pretty Little Thing, ASOS or Shein unless it is still brand new with tags and even then, it's worth hardly anything unless it's something like boots or a winter coat.

Mistakes get made, especially when you have perhaps one paid member of staff who is not there every hour the shop is open. Pricing on clothes is easier than bric a brac and google lens does make it easier to work out whether you're looking at a rare piece of Japanese ceramic or a sixth form project. But we are only human, and do our best. We also get loads of management data from the till showing exactly how many women's dresses, men's jumpers, toys etc have sold the previous week/month/year so can give more space to what's selling, and reduce what's not.

Some people are choosing to sell on Vinted and fair play to them. I sell and buy on there too. But others can't be arsed or want to support charity and there is still loads of space for charity shops on the market.

And finally - the reason you can't find anything on Vinted is because there is TOO MUCH STUFF. We have enough clothes on this planet to clothe the next six generations. Seriously. It's OBSCENE. Don't be buying something thinking you'll wear it a couple of times then whack it on vinted. That's not OK.

Thistimearound · 12/01/2026 14:48

Probably, but this is just the same internet revolution that pretty much all sectors experienced and had to contend with about 20-30 years a go!

Sometimes you are in the mood for a rummage, but mostly I find myself wanting something in particular - not walking to the charity shop and spending my time searching through racks of clothes that are still bizarrely grouped by colour not size (!) on the off chance that they have a pair jeans that I want or a specific style of dress.

Some charity organisations have moved with the times. A lot of the online second hand booksellers via eBay etc are charities and I know some do try to shift some of their higher end clothes and accessories stock on eBay and Vinted.

cornflakecrunchie · 12/01/2026 15:49

@YellowPixie But surely the cheaper brands would sell if they were priced correctly? ie Primark, Boohoo etc for £1 or 50p? I'd have thought they'd sell well for that price & once you've got someone in the shop, more likely that they'll pick something more expensive up at the same time?
I dunno, never worked in a charity shop or bought from one for donkey's years, once the prices started going up, that was me done, & I guess lots of other folk too!
If there's 'too much stuff' I'd just reduce it all & empty the shop for the rest of the stock coming in..

I don't even see anything I like in normal shops these days! Sent for some in the sales after Christmas, sent them back.. jumpers too short & sleeves a mile & a half long.. (why?) size 18 dress I could barely squeeze myself into (I'm size 16/18)

PluckyChancer · 12/01/2026 15:52

Never used Vinted but I do shop in charity shops. 🤷🏻‍♀️

BeingATwatItsABingThing · 12/01/2026 15:53

Depends what I want. Toys for my toddler and 5yo - definitely a charity shop because it’s all just there for me to choose from. Clothes for a specific event, I’ll go to Vinted because I can search specifically for things.

Sartre · 12/01/2026 16:09

Charity shops in my local area tend to be dominated by older people who I doubt will be on Vinted, or even know what it is tbh. Vinted is very much dominated by younger people, most of which probably don’t frequent charity shops. There’s a place for both.

Mummamap · 12/01/2026 16:28

No! I love to give stuff away. I did sell a few bits in vinted last year but for the return and effort I really felt it wasn’t worth it. I would much rather pop everything into our local
charoty shop and know someone is getting some useful money from it.

YellowPixie · 12/01/2026 16:53

I do get what you're saying @cornflakecrunchie but the last shop I volunteered in was very small. We needed to prioritise the things we could make money on, and to achieve that, they had a minimum of £3 on adult clothes. So if we couldn't sell if for £3, straight in the recycling. Other shops with much larger floorspace might make different choices.

The problem is that there was just so much being donated we have to prioritise somehow. We did the same with seasonal stuff - vest tops and shorts being donated in January would be sent straight to recylcing unless really nice brand or BNWT because there was just no room to store stock.

Thistimearound · 12/01/2026 17:03

YellowPixie · 12/01/2026 14:41

I swear we have this thread every two weeks.

I have volunteered in charity shops for a decade and yes they have got more expensive over that time. Show me something which is the same price as it was in 2015.

The pile it high sell it cheap model may work for some shops but there are two key reasons why it would not work in either of the large chain shops where i volunteered.

  1. Volunteer staff. In order to keep constantly putting stuff out you need: someone on the till, someone stocking the shelves, someone sorting stock and pricing, someone steaming it. 4 people. The last place I volunteered could not open on certain days because they could not hit the minimum of 2 people per shift.
  2. We owe it to people who donate good stuff to us to get a decent price for it. Selling a BNWT M&S lambswool jumper for £1 or a expensive designer party dress for £5 is not doing that. People will not spend MORE if prices are cheaper - you go in looking for a jumper with a mental budget of a tenner and find one for £2 what do you do? Congratulate yourself on a bargain and walk out to spend the £8 elsewhere, or remember you'd set aside a tenner so buy extra things you don't want? Exactly.

Charity shops are deluged with stock, most of it is not good quality. The bottom has fallen out of the rag/waste textile market as it has been flooded with so much poor quality shite from China. People might think they are doing us a favour by bringing things "for recycling" but when you're getting £1 per black bag it's not exactly a great money spinner. Nobody wants second hand Primark, Boohoo, Pretty Little Thing, ASOS or Shein unless it is still brand new with tags and even then, it's worth hardly anything unless it's something like boots or a winter coat.

Mistakes get made, especially when you have perhaps one paid member of staff who is not there every hour the shop is open. Pricing on clothes is easier than bric a brac and google lens does make it easier to work out whether you're looking at a rare piece of Japanese ceramic or a sixth form project. But we are only human, and do our best. We also get loads of management data from the till showing exactly how many women's dresses, men's jumpers, toys etc have sold the previous week/month/year so can give more space to what's selling, and reduce what's not.

Some people are choosing to sell on Vinted and fair play to them. I sell and buy on there too. But others can't be arsed or want to support charity and there is still loads of space for charity shops on the market.

And finally - the reason you can't find anything on Vinted is because there is TOO MUCH STUFF. We have enough clothes on this planet to clothe the next six generations. Seriously. It's OBSCENE. Don't be buying something thinking you'll wear it a couple of times then whack it on vinted. That's not OK.

I’m interested by your second point
We owe it to people who donate good stuff to us to get a decent price for it.

I couldn’t care less what a charity shop ends up selling my donation for. My main (sole) motivation is in getting the item re-wore or re-used and reducing waste. Buttt, I have had letters through the post before from charity shops telling me how much they sold my item for so maybe charity shops do feel that some people want to know their items were sold for a decent price? - in which case, I assume this can only be for tax reasons (ie you can claim the tax back less the gift aid on your tax return)? - still, I don’t see someone really caring if their top sold for £20 vs £10 as the tax they’d claim back wouldn’t even be worth it..?

I’d feel personally a bit mortified if a charity shop felt they could only sell a good quality item of mine for a good price - even if that meant of going unsold for weeks or months. Just get it shifted ASAP and use more stock?

Nordiclaura007 · 12/01/2026 17:05

Vinted take the p**so. My account was hacked and to get it back they wanted bank account numbers and other personal details. Why on earth would I give the these details when my account has been hacked. Plenty more ways to prove who I am.

So be warned using vinted the customer service is a joke.

RaisinRainbow · 12/01/2026 17:29

I love to buy nice brands in good condition pre-loved clothing and I would say I no longer bother much with chazzas cos it's easier from the sofa on Vinted.

I did wonder if the shops might be impacted by donations being diverted to Vinted, but it does take a fair amount of effort to sell on there.

In terms of donations, the majority of my unwanted items end up in the binliner and are dropped off, in fact they may even get more from me once I have winnowed my Vinted purchases as I would say I have about 60% success rate on them being suitable (sizing, colour irw etc).

Smittenkitchen · 12/01/2026 17:37

I don't live in the UK and when visiting recently I didn't notice so much that they were any quieter but I noticed that there was nothing that I liked or even tried on, when there usually would be. I wondered if it was to do with people selling nicer stuff on Vinted.

dynamiccactus · 12/01/2026 17:51

Monty27 · 12/01/2026 02:18

Why?

Because it's horrible.

EchoedSilence · 12/01/2026 17:52

dynamiccactus · 12/01/2026 17:51

Because it's horrible.

No it's not. I quite like it.

slughater · 12/01/2026 18:14

2 charity shops on our high street are closing and a third is shut all month

this is very depressing for the high street overall because I think how can any shop make money if even charity shops can't?

our hospice shop has a good model, they have a £1 shop- I don't know if its stuff that failed to sell in the main shop or if some stock goes straight there but I don't think I've ever been the only customer in there

I have bought stuff in there, at that price it seems risk free so I'm more likely to take a chance

otherwise I agree that actually nice, good quality stuff is getting rarer

ShanghaiDiva · 12/01/2026 20:21

cornflakecrunchie · 12/01/2026 15:49

@YellowPixie But surely the cheaper brands would sell if they were priced correctly? ie Primark, Boohoo etc for £1 or 50p? I'd have thought they'd sell well for that price & once you've got someone in the shop, more likely that they'll pick something more expensive up at the same time?
I dunno, never worked in a charity shop or bought from one for donkey's years, once the prices started going up, that was me done, & I guess lots of other folk too!
If there's 'too much stuff' I'd just reduce it all & empty the shop for the rest of the stock coming in..

I don't even see anything I like in normal shops these days! Sent for some in the sales after Christmas, sent them back.. jumpers too short & sleeves a mile & a half long.. (why?) size 18 dress I could barely squeeze myself into (I'm size 16/18)

I do the markdowns in the shop where I volunteer and Shein at al doesn’t even shift at £1/50p.

ShanghaiDiva · 12/01/2026 20:28

Thistimearound · 12/01/2026 17:03

I’m interested by your second point
We owe it to people who donate good stuff to us to get a decent price for it.

I couldn’t care less what a charity shop ends up selling my donation for. My main (sole) motivation is in getting the item re-wore or re-used and reducing waste. Buttt, I have had letters through the post before from charity shops telling me how much they sold my item for so maybe charity shops do feel that some people want to know their items were sold for a decent price? - in which case, I assume this can only be for tax reasons (ie you can claim the tax back less the gift aid on your tax return)? - still, I don’t see someone really caring if their top sold for £20 vs £10 as the tax they’d claim back wouldn’t even be worth it..?

I’d feel personally a bit mortified if a charity shop felt they could only sell a good quality item of mine for a good price - even if that meant of going unsold for weeks or months. Just get it shifted ASAP and use more stock?

I have been a volunteer for over five years and many people do want their donations to raise as much as possible for the charity. Over 50% of the donors where I volunteer are gift aiders and receive regular letters or emails stating how much their donations have raised and how much the charity is able to claim in gift aid.

cornflakecrunchie · 12/01/2026 22:21

@ShanghaiDiva I'm not a gift aider but my daughter is, so when I lost my mum, we put a lot of stuff to charity through in my daughter's name after we cleared Mum's place. They did let her know how much was raised, but we never asked for that, weren't bothered, as @Thistimearound says above. Whether it's £1 or £100 or more, we just wanted it to go to the hospice.
It doesn't even occur to me to wonder how much, say, my brand new jeans with tags etc fetch, if they don't fit me as well as I expected them to, I'm more than happy if someone else thinks they're just what they were looking for, & snaps them up!
With things I've worn a few times, I'm very happy if they are kept out of landfill. Am a bit shocked that Shein etc doesn't sell for any price, snobbery at chairty shops! :-0

slughater · 12/01/2026 22:34

its not snobbery- its wanting decent quality

Mydadsbirthday · 12/01/2026 22:43

Jesus what is this chazza thing? Make it stop!

ShanghaiDiva · 12/01/2026 22:43

slughater · 12/01/2026 22:34

its not snobbery- its wanting decent quality

Exactly! The quality is appalling.