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Share your dilemmas and get honest opinions from other Mumsnetters.

Water company and reminder emails?

8 replies

Netcurtainnelly · 17/12/2025 14:05

Wonder what the water company think they are doing.
They sent the monthly bill out dated 9 December.
On the day I received it, they had already sent out a reminder to pay.
Never missed a bill ever.
Its disgusting give people a chance to pay.
😐
Anyone else getting this?

Also what if your on holiday, or post delays. Over Zealous.
Should stop.

OP posts:
JacquesHarlow · 17/12/2025 14:13

Ok, @Netcurtainnelly .

Ghostmartin · 17/12/2025 14:14

Get annoyed, roll your eyes, move on

Netcurtainnelly · 17/12/2025 14:19

Ghostmartin · 17/12/2025 14:14

Get annoyed, roll your eyes, move on

You can't have readd the post properly. I wondered if this happened to anyone else??

OP posts:
Ghostmartin · 17/12/2025 14:20

It. Doesn't. Matter.

Just pay your bill in time. Email them to inform them of their mistake. Move on.

Vaxtable · 17/12/2025 14:22

Most people pay by direct debit, so set one up then you won’t get chasers

lazyarse123 · 17/12/2025 14:23

No but my water is on direct debit. But not surprised greed is their thing.

Branster · 17/12/2025 14:29

I haven't had this OP but I think it's just an automatic reminder generated for customers who don't use direct debit.
Best ignore. I agree it's a bit annoying though.

Greggsit · 17/12/2025 15:02

It's clearly a computer error. Big deal. Ignore it. It's not worth getting even slightly annoyed about, never mind starting a thread on it. It's certainly not disgusting!

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