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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Youngsters now days are very entitled

377 replies

Themagicfarawaytreeismyfav · 16/12/2025 17:51

Is it just me or are younger people now days very entitled? I work in an industry that often attracts lots of younger people mainly early 20’s ( im in my 50’s btw). Im noticing more and more that they have lots of entitlement and some bad manners/lack of social skills as well as a terrible work ethic. For balance i have 4 dc ranging from 20-30 years old and while all 4 have excellent manners the younger had a really bad attitude towards work for a year or two but is now a very hard worker and the elder 3 always have been. Anyway back to my fellow employees. They seem to know every single one of their rights but not so much about their responsibilities, they lack social skills and manners as well. Will happily talk over people during conversations, pick and choose what work they want to do, have appalling customer service skills and will never agree that something is their fault or they have done something wrong. My work is based heavily on seniority and usually the more senior a member of staff they get first choice in certain aspects of it. However the younger staff seem to completely disregard this and often push themselves to the front for these things and show absolutely no respect to those who have worked there for years ( fwiw im also very junior). Im finding it harder and harder to tolerate and beginning to detest having to work with them, but im wondering if its actually a “ thing” that others have noticed or its me and my perimenopause? 🙄

OP posts:
Themagicfarawaytreeismyfav · 17/12/2025 09:10

BriefEncountersOfTheThirdKind · 17/12/2025 08:48

Well maybe we wouldn't have to guess if you weren't so cagey about your super rare and special job that will out you entirely if you say what field it is

Ive already said what it is and nowhere did i say it was rare or special, no need to be facetious.

OP posts:
Boomer55 · 17/12/2025 09:16

Themagicfarawaytreeismyfav · 16/12/2025 18:22

in general they treat me fine but its the lack of work ethic ( which means i have to work twice as hard) and the inability to have a conversation without constantly talking about themselves or interrupting/ talking over me that annoys me the most. Or when they are rude to/ ignore customers and i have to then deal with an irate customer.

It will all be noticed and they will hinder their own career prospects, No one much appreciates bad manners and laziness. 🤷‍♀️

jasflowers · 17/12/2025 09:18

Strawberrylies · 17/12/2025 08:56

If it is that poor why start working for the Company, never mind staying. We are talking about young people with work experience which means they are at the peak of their employability.

No, they stay and give a poor service and complain. That is not helping themselves?

Most don't.
Leisure and Hospitality sectors have staff turn over rates of 60 to 80%, they leave, costing the sector a great deal and pissing of customers.

One thing i notice when going abroad, we often see the same staff in the bars and hotels, year on year, simply don't get that here.

Why is it the employees fault when management treat workers so badly?

BriefEncountersOfTheThirdKind · 17/12/2025 10:07

Themagicfarawaytreeismyfav · 17/12/2025 02:23

i may as well come clean yes it is the airline industry however your other post about the perks being selling routes to junior crew is not true. Many of the gripes are simple things such as when checking into a hotel it is good manners to allow the flight deck and senior managers to get their room keys first, however many younger crew simply ignore this and push in at the front of the queue. They will disappear when we are clearing in a meal service, completely ignore calls bells, generally do as little as humanly possible! Take forever leaving crew rest therefore delaying the next crew going on their break, call in sick over xmas and new year ( while openly admitting to other crew that this is their intention). The entitlement sometimes is astounding.

Ah yes the very outing profession of... working for an airline

Very niche and easy to track down from 🙄

Unless these young people are physically pushing the senior staff aside then the whole "wait for the pilots to check in" this is just hierarchical bullshit. If they are there first then they check in first. No wonder the management can't do anything about that, they'd be laughed in their faces if they tried to tell youngsters today they had to wait around for some crap like that

The rest isn't entitlement. It's laziness, bad management and probably poor training

BriefEncountersOfTheThirdKind · 17/12/2025 10:10

Strawberrylies · 17/12/2025 08:56

If it is that poor why start working for the Company, never mind staying. We are talking about young people with work experience which means they are at the peak of their employability.

No, they stay and give a poor service and complain. That is not helping themselves?

🤣🤣🤣

Yes, it's so easy to just find another job

BriefEncountersOfTheThirdKind · 17/12/2025 10:10

Themagicfarawaytreeismyfav · 17/12/2025 09:10

Ive already said what it is and nowhere did i say it was rare or special, no need to be facetious.

If you thought it was so outing you thought it was rare

Strawberrylies · 17/12/2025 10:14

BriefEncountersOfTheThirdKind · 17/12/2025 10:10

🤣🤣🤣

Yes, it's so easy to just find another job

By behaving badly they are ruining their future employability. That obviously isn't the answer.

Nomorecoffeepls · 17/12/2025 10:27

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

Jonnyenglish · 17/12/2025 19:35

Themagicfarawaytreeismyfav · 17/12/2025 02:23

i may as well come clean yes it is the airline industry however your other post about the perks being selling routes to junior crew is not true. Many of the gripes are simple things such as when checking into a hotel it is good manners to allow the flight deck and senior managers to get their room keys first, however many younger crew simply ignore this and push in at the front of the queue. They will disappear when we are clearing in a meal service, completely ignore calls bells, generally do as little as humanly possible! Take forever leaving crew rest therefore delaying the next crew going on their break, call in sick over xmas and new year ( while openly admitting to other crew that this is their intention). The entitlement sometimes is astounding.

the selling of the routes / shifts is aparently an unoffical that has happened in the past from my research.

the bit that puzzles me is the hotel business does everyone arrive at once then rather than queing they rush to the desk, or is it who can get off the plane the quickest ?
but either way why does the order matter of who gets the keys when, why would or should the younger ones wait in eg the lobby just until the seniors have got their keys ?

Themagicfarawaytreeismyfav · 17/12/2025 19:42

Jonnyenglish · 17/12/2025 19:35

the selling of the routes / shifts is aparently an unoffical that has happened in the past from my research.

the bit that puzzles me is the hotel business does everyone arrive at once then rather than queing they rush to the desk, or is it who can get off the plane the quickest ?
but either way why does the order matter of who gets the keys when, why would or should the younger ones wait in eg the lobby just until the seniors have got their keys ?

All crew arrive at once and it is considered polite/ a nicety for the captain, FO and on board management to sign in and obtain their keys first. Then everyone else in no order and certainly not age order! This has always been followed and no one seems to have a problem with it apart from younger crew! It actually makes me wonder if their parents even bothered to teach them basic manners.

OP posts:
Jonnyenglish · 17/12/2025 19:48

Themagicfarawaytreeismyfav · 17/12/2025 19:42

All crew arrive at once and it is considered polite/ a nicety for the captain, FO and on board management to sign in and obtain their keys first. Then everyone else in no order and certainly not age order! This has always been followed and no one seems to have a problem with it apart from younger crew! It actually makes me wonder if their parents even bothered to teach them basic manners.

that i can sorta understand but in this day and age the practice seems like a relic from the cold war era, and unless its spelled out in training that this is the prefered way it should be done then based on modern times its first come to the desk, its like our base if the ceo and other staff etc are waiting we dont part the que just to let the ceo to the front, they wait in the line with the rest etc

Themagicfarawaytreeismyfav · 17/12/2025 22:07

Jonnyenglish · 17/12/2025 19:48

that i can sorta understand but in this day and age the practice seems like a relic from the cold war era, and unless its spelled out in training that this is the prefered way it should be done then based on modern times its first come to the desk, its like our base if the ceo and other staff etc are waiting we dont part the que just to let the ceo to the front, they wait in the line with the rest etc

It may seem outdated but its the way its always been and the majority of staff are perfectly happy to do it. Also it is stated that this is how it should happen. Sometimes they will stand back until the flight deck and managers have checked in then they will literally just walk to the front of an already formed queue and push in like its totally normal behaviour. I don’t think it’s anything to with pushing back against outdated practices, more like a total lack of social awareness and sheer rudeness.

OP posts:
Themagicfarawaytreeismyfav · 17/12/2025 22:09

Obviously not every single person in their 20’s is like this, some are absolutely lovely but its becoming more and more common when working with them.

OP posts:
Jonnyenglish · 17/12/2025 22:12

Themagicfarawaytreeismyfav · 17/12/2025 22:07

It may seem outdated but its the way its always been and the majority of staff are perfectly happy to do it. Also it is stated that this is how it should happen. Sometimes they will stand back until the flight deck and managers have checked in then they will literally just walk to the front of an already formed queue and push in like its totally normal behaviour. I don’t think it’s anything to with pushing back against outdated practices, more like a total lack of social awareness and sheer rudeness.

with that context, then i can understand your point, but why doesent someone have a chat and say your behaviour is disrepectful etc and if it was part of their training etc then yes there actions could be considered rude by others

Jonnyenglish · 17/12/2025 22:14

Themagicfarawaytreeismyfav · 17/12/2025 22:09

Obviously not every single person in their 20’s is like this, some are absolutely lovely but its becoming more and more common when working with them.

im not sure how to explain why its happeneing but at a guess some would say the old would they do it for me or do some take too much expectations of the formalities and show so then do something different eg rushing to get to the desk etc ?

BriefEncountersOfTheThirdKind · 17/12/2025 22:20

Themagicfarawaytreeismyfav · 17/12/2025 19:42

All crew arrive at once and it is considered polite/ a nicety for the captain, FO and on board management to sign in and obtain their keys first. Then everyone else in no order and certainly not age order! This has always been followed and no one seems to have a problem with it apart from younger crew! It actually makes me wonder if their parents even bothered to teach them basic manners.

I don't think "waiting till the important people check in first" is basic manners. More "know your place".
It's not like rooms are allocated first come, first served

But pushing to the front is just rude

Jonnyenglish · 17/12/2025 22:23

after doing some further reading is this adpt @Themagicfarawaytreeismyfav I think these rituals only work if respect flows both ways. The captain and managers carry responsibility, so it makes sense that tradition gives them first keys. But if leaders don’t show respect to their crew, then the gesture feels one‑sided and outdated. Without that balance, younger staff will naturally or may question why they should uphold traditions that don’t feel earned.

ArseInTheCoOpWindow · 17/12/2025 22:40

Themagicfarawaytreeismyfav · 17/12/2025 22:07

It may seem outdated but its the way its always been and the majority of staff are perfectly happy to do it. Also it is stated that this is how it should happen. Sometimes they will stand back until the flight deck and managers have checked in then they will literally just walk to the front of an already formed queue and push in like its totally normal behaviour. I don’t think it’s anything to with pushing back against outdated practices, more like a total lack of social awareness and sheer rudeness.

Nope l’d never behave in that deferential manner.

First come first served where l used to work. No one would have accepted that expectation.

wineosaurusrex · 17/12/2025 23:13

So they know their rights, are confident and stand up for themselves? Oh no.

ArseInTheCoOpWindow · 17/12/2025 23:26

It’s the fact that it’s even expected and upheld that’s so shocking.

Themagicfarawaytreeismyfav · 18/12/2025 07:47

wineosaurusrex · 17/12/2025 23:13

So they know their rights, are confident and stand up for themselves? Oh no.

How do you conclude that being lazy, rude and bad mannered is “ knowing your rights and standing up for yourself?”

OP posts:
Themagicfarawaytreeismyfav · 18/12/2025 07:48

ArseInTheCoOpWindow · 17/12/2025 23:26

It’s the fact that it’s even expected and upheld that’s so shocking.

Not really, most people don’t have a problem with it! I guess some people just think that they are different and special 🤷‍♀️

OP posts:
Themagicfarawaytreeismyfav · 18/12/2025 07:49

ArseInTheCoOpWindow · 17/12/2025 22:40

Nope l’d never behave in that deferential manner.

First come first served where l used to work. No one would have accepted that expectation.

So first come first served means pushing in at the front of an already formed queue? That just counts as a lack of social graces and manners where i come from.

OP posts:
Themagicfarawaytreeismyfav · 18/12/2025 07:51

Jonnyenglish · 17/12/2025 22:23

after doing some further reading is this adpt @Themagicfarawaytreeismyfav I think these rituals only work if respect flows both ways. The captain and managers carry responsibility, so it makes sense that tradition gives them first keys. But if leaders don’t show respect to their crew, then the gesture feels one‑sided and outdated. Without that balance, younger staff will naturally or may question why they should uphold traditions that don’t feel earned.

The vast majority of captains and senior managers show absolute respect to all of their crew…even when they themselves haven’t been treated respectfully! This is what makes me think its a generational thing, because they would never consider behaving in a way that these younger staff do.

OP posts:
SeaAndStars · 18/12/2025 10:06

Bouliegirl · 17/12/2025 05:50

The whole thing about letting the managers and flight deck get their keys first is rather pathetic to be honest. There is no need for younger staff to be bowing and scraping to their superiors; they aren’t scullery maids to get the scraps while the housekeeper and butler get the meat.

Disappearing during service and calling in sick when they aren’t is pretty shitty

Agreed.