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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Youngsters now days are very entitled

377 replies

Themagicfarawaytreeismyfav · 16/12/2025 17:51

Is it just me or are younger people now days very entitled? I work in an industry that often attracts lots of younger people mainly early 20’s ( im in my 50’s btw). Im noticing more and more that they have lots of entitlement and some bad manners/lack of social skills as well as a terrible work ethic. For balance i have 4 dc ranging from 20-30 years old and while all 4 have excellent manners the younger had a really bad attitude towards work for a year or two but is now a very hard worker and the elder 3 always have been. Anyway back to my fellow employees. They seem to know every single one of their rights but not so much about their responsibilities, they lack social skills and manners as well. Will happily talk over people during conversations, pick and choose what work they want to do, have appalling customer service skills and will never agree that something is their fault or they have done something wrong. My work is based heavily on seniority and usually the more senior a member of staff they get first choice in certain aspects of it. However the younger staff seem to completely disregard this and often push themselves to the front for these things and show absolutely no respect to those who have worked there for years ( fwiw im also very junior). Im finding it harder and harder to tolerate and beginning to detest having to work with them, but im wondering if its actually a “ thing” that others have noticed or its me and my perimenopause? 🙄

OP posts:
BrownTroutBluesAgain · 17/12/2025 03:13

The youngest we employ are ‘year out’ students. So post grad working for a year before returning to do their masters
As we have them for just a year ( poss 2) we have experience of many over the years.

I would agree with you OP. In general there is a noticeable negative difference in attitude and work ethic compared to maturer staff members
Just getting them in the door, not off sick and working seems to be a struggle.

There’s also a significant difference in their ability to work independently .Friends who are Uni tutors ( and myself) have noticed this aswell.
No longer do students ‘think for themselves’, they need it all explained in intricate detail as if they were still doing their GCSEs.
This translates to work too.

That’s not to say it’s 100% of those we’ve employed but it is well above 50%

62% Agree with you on here OP so it’s interesting to see it’s not just those we employ

ArseInTheCoOpWindow · 17/12/2025 03:19

Many of the gripes are simple things such as when checking into a hotel it is good manners to allow the flight deck and senior managers to get their room keys first

Fuck that for a game of soldiers. Why on earth should they comply with some outdated archaic ritual. Why is that considered ‘good manners?’ It’s like masters and servants.

ArseInTheCoOpWindow · 17/12/2025 03:24

NoisyViewer · 17/12/2025 02:06

Nope you’re right. I’ve friend who has worked in a family restaurant business for 20yrs has said this for the past 3 years now. The young staff are hard work. Some just don’t turn up for their shifts & when disciplined will play up 1 parent even turned up to have a word with her & threatened her. She’s dreading when the new employment laws come in. She’s now replacing the younger staff when they leave with older people. Yet again the people applying for vacancies are in their majority young people.

as this post & many others on mumsnet it’s not hard to see why these kids are workshy & can’t communicate. I’ve seen people condemn any kind of authority parents have tried to impose on their kids. Thinking making a 14yo go on a family holiday as unjust, unreasonable & cruel. I’m all for giving kids freedom of choices but sometimes they’ve just got to go with the majority of family. Being inconvenienced is a part of life. Allowing your teens to opt out of big things like a family party or holiday is teaching them to be self centred & inconsiderate. No one likes to throw a party & people just not turn up because they just didn’t want to come. I always go despite not wanting to as I appreciate the anxiety of the host that people will not show.

It’s teaching them that they count. And have autonomy.

alexdgr8 · 17/12/2025 05:01

Well some of these posts explain a great deal.
Apple.
Tree.
Fall.

Kimura · 17/12/2025 05:17

Themagicfarawaytreeismyfav · 16/12/2025 17:58

No its not annoying at all, i changed my career about 5 years ago to something completely different. Yes they are my peers, but they behave in ways which are completely alien to me. Maybe its a generational thing? It has also been noticed and commented upon by lots of people with much higher seniority than me.

Every generation says similar things about 'young people today'.

thepariscrimefiles · 17/12/2025 05:25

Themagicfarawaytreeismyfav · 16/12/2025 18:05

Well it definitely doesn’t get looked on as confident and ambitious at my work… it gets looked on as rude and arrogant.

I don't really understand your situation. You are the same grade and doing the same job as these much younger people but because you have been there a long time, you get to pick and choose what work you do and they don't? But they are ignoring this tradition?

It all sounds very odd to me. Normally, people in the same roles, do the same work and working there for longer doesn't mean that you get all the nice stuff and the newer staff get the shitty stuff. Surely what you do is based on your job description which would be the same for you and your younger colleagues?

Kimura · 17/12/2025 05:29

Power26 · 17/12/2025 02:58

I’m probably going to cause controversy here, but in my experience the people who are advanced in age but stuck in junior positions just tend not to be good at their jobs for whatever reason, hence the catty/cliquey/“time served” elitist behaviour as that is their only edge.

Personally, I don’t see people like that as having any particularly valid outlook, as if they were that valuable they’d have been promoted at some point. For me, in a work context, I’d much rather learn from the people who have actually progressed their career into a senior stage as opposed to learning bad traits from the ones bitterly left in the dust.

Edited

Completely agree. Complain that they don't get promoted because their 'face doesn't fit'. Accuse anyone who gets ahead of 'sucking up to management'. Always have a problem, never have a solution. Usually complete with a stunning lack of insight.

brunettemic · 17/12/2025 05:34

Themagicfarawaytreeismyfav · 16/12/2025 18:05

Well it definitely doesn’t get looked on as confident and ambitious at my work… it gets looked on as rude and arrogant.

It’s pretty rude and arrogant to judge all people in their early 20s and yet here we are.

Vivienne1000 · 17/12/2025 05:43

I think it depends on the type of job and the work place. I work in a school and young teachers are a breath of fresh air. Dynamic, energetic and full of fresh ideas. They are also amazing with AI and technology. I am in a support job so see most teachers. It’s often the older ones ( my age) who constantly moan and say they can’t wait to leave. But of course there are also some wonderful older teachers…..

Bouliegirl · 17/12/2025 05:50

Themagicfarawaytreeismyfav · 17/12/2025 02:23

i may as well come clean yes it is the airline industry however your other post about the perks being selling routes to junior crew is not true. Many of the gripes are simple things such as when checking into a hotel it is good manners to allow the flight deck and senior managers to get their room keys first, however many younger crew simply ignore this and push in at the front of the queue. They will disappear when we are clearing in a meal service, completely ignore calls bells, generally do as little as humanly possible! Take forever leaving crew rest therefore delaying the next crew going on their break, call in sick over xmas and new year ( while openly admitting to other crew that this is their intention). The entitlement sometimes is astounding.

The whole thing about letting the managers and flight deck get their keys first is rather pathetic to be honest. There is no need for younger staff to be bowing and scraping to their superiors; they aren’t scullery maids to get the scraps while the housekeeper and butler get the meat.

Disappearing during service and calling in sick when they aren’t is pretty shitty

Enduser1 · 17/12/2025 06:18

It’s a shit, poorly managed company stuck in a 1950s time warp.

Enduser1 · 17/12/2025 06:19

is good manners to allow the flight deck and senior managers to get their room keys first, however many younger crew simply ignore this and push in at the front of the queue.

Oh seriously 😆

SaltyandSweet · 17/12/2025 06:40

Not this again. I am early 50s and work in a senior position. There are people of all generations in my department and I find broad stereotypes unhelpful and largely untrue. Whether someone has a work ethic is down to that person, and is not a generational fault.

NoisyViewer · 17/12/2025 07:44

ArseInTheCoOpWindow · 17/12/2025 03:24

It’s teaching them that they count. And have autonomy.

Getting a job is a choice, staying in a job is choice, refusing overtime is a choice what’s not a choice is how you conduct yourself in the hours in which you’re paid. You what elements of the job you wish to do. how you converse with customers etc you’ve entered an agreement to forfeit your time to do a task that you’re paid to do as long as that is within the law you have no choice & should do it. If it goes against your boundaries you can either suck it up or quit. (That’s the choice)

what parents are sacrificing for the 100% autonomy is key social attributes of compromise, empathy & consideration. Again not turning up or refusing to do the shitty parts of their job role doesn’t mean they’re asserting their boundaries it means they lack all three of the listed qualities you’d wish to instil in your child. They not doing it means others have to pick up the slack or having to do it despite having their own crap to deal with

Premierinnok · 17/12/2025 07:59

What a ghastly sounding company you work for @Themagicfarawaytreeismyfav

Team young people all the way

Themagicfarawaytreeismyfav · 17/12/2025 08:18

thepariscrimefiles · 17/12/2025 05:25

I don't really understand your situation. You are the same grade and doing the same job as these much younger people but because you have been there a long time, you get to pick and choose what work you do and they don't? But they are ignoring this tradition?

It all sounds very odd to me. Normally, people in the same roles, do the same work and working there for longer doesn't mean that you get all the nice stuff and the newer staff get the shitty stuff. Surely what you do is based on your job description which would be the same for you and your younger colleagues?

You clearly don’t understand, no one picks or chooses what work they do or don’t do but the lack of work ethic among many younger crew makes the job far harder for everyone else!

OP posts:
Themagicfarawaytreeismyfav · 17/12/2025 08:20

ArseInTheCoOpWindow · 17/12/2025 03:24

It’s teaching them that they count. And have autonomy.

Theres a big difference between autonomy and simply being selfish and lazy.

OP posts:
Premierinnok · 17/12/2025 08:22

Themagicfarawaytreeismyfav · 17/12/2025 08:20

Theres a big difference between autonomy and simply being selfish and lazy.

Can you really not see @Themagicfarawaytreeismyfav that they aren’t being managed if they’re all doing this all the time?

Rainydayinlondon · 17/12/2025 08:32

ArseInTheCoOpWindow · 16/12/2025 19:33

No, but they don’t care. So how will it be changed for next year?

They’re don’t care about what’s right or expected. Especially if they don’t get paid much.

Is it being selfish to not work on a national bank holiday for no extra wages? I’m not sure that it is. Contract or no contract. It’s selfish not to pay them for it. The other employees are at fault for accepting these conditions as normal.

Edited

I assume it’s a large airline which where flights take place over the Christmas period. The perks of the job are probably discounted travel.

Strawberrylies · 17/12/2025 08:36

Themagicfarawaytreeismyfav · 17/12/2025 08:18

You clearly don’t understand, no one picks or chooses what work they do or don’t do but the lack of work ethic among many younger crew makes the job far harder for everyone else!

As a regular passenger I have witnessed a major decline in cabin crew. Slow to attend to passengers, less courteous and verbal language is poor. Not able to pronounce food and drink items ( these are English cabin crew). A few decades ago the standard was so much higher.

What happened, well the lower standard applies to the younger cabin crew.

jasflowers · 17/12/2025 08:45

Themagicfarawaytreeismyfav · 17/12/2025 08:18

You clearly don’t understand, no one picks or chooses what work they do or don’t do but the lack of work ethic among many younger crew makes the job far harder for everyone else!

Have you considered that their lack of work ethic is down to the attitudes you and your senior management team show them?

Ime Younger people are more tolerant, less racist and can work just as hard as anyone but they wont put up with the shit that some think they should do.

In terms of "entitled" its perhaps the older generation that could do with your wroth, from driving, to how they behave in shops, to the numbers off work due to self inflicted health issues... the older generation "can" be very entitled and lazy.

Duechristmas · 17/12/2025 08:47

I like that today's youth aren't getting dumped upon from a great height like my generation were.

BriefEncountersOfTheThirdKind · 17/12/2025 08:48

Themagicfarawaytreeismyfav · 17/12/2025 02:11

Nope absolutely nothing to do with the entertainment industry and the perks are much better than that!

Well maybe we wouldn't have to guess if you weren't so cagey about your super rare and special job that will out you entirely if you say what field it is

jasflowers · 17/12/2025 08:52

Strawberrylies · 17/12/2025 08:36

As a regular passenger I have witnessed a major decline in cabin crew. Slow to attend to passengers, less courteous and verbal language is poor. Not able to pronounce food and drink items ( these are English cabin crew). A few decades ago the standard was so much higher.

What happened, well the lower standard applies to the younger cabin crew.

Perhaps the way they are treated? by customers and their employers.

I used to work in a customer services role and we were always given regular extensive training, we had good pensions, regular wage rises and a yearly bonus, dependent on profit.

By the time i left, there was no training, pension was terrible, no wage rises, bonuses only for the Directors... as profits soared.

Some customers then "retaliated" against pissed off staff, who then acted accordingly to everyone.

Strawberrylies · 17/12/2025 08:56

jasflowers · 17/12/2025 08:52

Perhaps the way they are treated? by customers and their employers.

I used to work in a customer services role and we were always given regular extensive training, we had good pensions, regular wage rises and a yearly bonus, dependent on profit.

By the time i left, there was no training, pension was terrible, no wage rises, bonuses only for the Directors... as profits soared.

Some customers then "retaliated" against pissed off staff, who then acted accordingly to everyone.

If it is that poor why start working for the Company, never mind staying. We are talking about young people with work experience which means they are at the peak of their employability.

No, they stay and give a poor service and complain. That is not helping themselves?