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Share your dilemmas and get honest opinions from other Mumsnetters.

Youngsters now days are very entitled

377 replies

Themagicfarawaytreeismyfav · 16/12/2025 17:51

Is it just me or are younger people now days very entitled? I work in an industry that often attracts lots of younger people mainly early 20’s ( im in my 50’s btw). Im noticing more and more that they have lots of entitlement and some bad manners/lack of social skills as well as a terrible work ethic. For balance i have 4 dc ranging from 20-30 years old and while all 4 have excellent manners the younger had a really bad attitude towards work for a year or two but is now a very hard worker and the elder 3 always have been. Anyway back to my fellow employees. They seem to know every single one of their rights but not so much about their responsibilities, they lack social skills and manners as well. Will happily talk over people during conversations, pick and choose what work they want to do, have appalling customer service skills and will never agree that something is their fault or they have done something wrong. My work is based heavily on seniority and usually the more senior a member of staff they get first choice in certain aspects of it. However the younger staff seem to completely disregard this and often push themselves to the front for these things and show absolutely no respect to those who have worked there for years ( fwiw im also very junior). Im finding it harder and harder to tolerate and beginning to detest having to work with them, but im wondering if its actually a “ thing” that others have noticed or its me and my perimenopause? 🙄

OP posts:
Themagicfarawaytreeismyfav · 20/12/2025 09:24

thepariscrimefiles · 20/12/2025 07:29

What are these young people like with the passengers? Surely, that is the most important part of their jobs? If they are rude and unhelpful to paying customers, I assume that would be a discipinary offence?

Is the hierarachical structure of your industry made clear at the interview stage or does it come as a shock to them once they start work? It does sound very old fashioned and one of those 'this is what we've always done' practices that don't really stand up to scrutiny these days.

Some of them are fantastic with passengers but a big proportion are not. Its ranges from bad general attitude/body language to eye rolling, ignoring call bells, to downright rudeness. Obviously if its downright rudeness and a complaint is made then its easier for a manager to deal with but there still has to be proof that it happened ie other witnesses etc. some behave like any request or question from a passenger is a huge imposition on them.

OP posts:
Themagicfarawaytreeismyfav · 20/12/2025 09:25

ArseInTheCoOpWindow · 20/12/2025 09:22

Does a 5 minute check in queue make a pilot more well rested?Hmm

Sometimes its way longer than 5 minutes, and again it simply shows respect to the position and the person who has worked extremely hard to get there! Maybe the bad attitude towards anyone senior to them that is very prevalent on this thread is one of the things wrong in society today?

OP posts:
Strawberrylies · 20/12/2025 09:29

Themagicfarawaytreeismyfav · 20/12/2025 09:24

Some of them are fantastic with passengers but a big proportion are not. Its ranges from bad general attitude/body language to eye rolling, ignoring call bells, to downright rudeness. Obviously if its downright rudeness and a complaint is made then its easier for a manager to deal with but there still has to be proof that it happened ie other witnesses etc. some behave like any request or question from a passenger is a huge imposition on them.

You need to tighten your recruiting standards as you will be losing passengers. Behaviour like that from young or old in a service industry is not acceptable.

BriefEncountersOfTheThirdKind · 20/12/2025 09:30

ArseInTheCoOpWindow · 20/12/2025 09:22

Does a 5 minute check in queue make a pilot more well rested?Hmm

Literally

Checking in first or last isn't going to change your sleep time

Often, if I'm leading a group, I like to be last to make sure everyone else is sorted and be on hand for any issues...

Themagicfarawaytreeismyfav · 20/12/2025 09:30

Strawberrylies · 20/12/2025 09:29

You need to tighten your recruiting standards as you will be losing passengers. Behaviour like that from young or old in a service industry is not acceptable.

Edited

I completely agree, and many of our passengers have paid an awful lot of money for their seats and deserve to be treated properly.

OP posts:
BriefEncountersOfTheThirdKind · 20/12/2025 09:32

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

BriefEncountersOfTheThirdKind · 20/12/2025 09:33

Strawberrylies · 20/12/2025 09:29

You need to tighten your recruiting standards as you will be losing passengers. Behaviour like that from young or old in a service industry is not acceptable.

Edited

Recruitment, training and management

But OP won't have that. It's all the young people's fault

BriefEncountersOfTheThirdKind · 20/12/2025 09:34

Themagicfarawaytreeismyfav · 20/12/2025 09:30

I completely agree, and many of our passengers have paid an awful lot of money for their seats and deserve to be treated properly.

But that's down to management and those poor managers just can't do anything...

Themagicfarawaytreeismyfav · 20/12/2025 09:48

BriefEncountersOfTheThirdKind · 20/12/2025 09:34

But that's down to management and those poor managers just can't do anything...

Not it’s not just down to those “ poor” managers! Its down to all of us to treat our customers with respect and decency! Thats just the basics of being a decent human.

OP posts:
Themagicfarawaytreeismyfav · 20/12/2025 09:49

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

And your replies show that you are ill mannered, rude and have a problem with rules and/or authority!

OP posts:
LighthouseLED · 20/12/2025 10:15

Themagicfarawaytreeismyfav · 20/12/2025 09:30

I completely agree, and many of our passengers have paid an awful lot of money for their seats and deserve to be treated properly.

They deserve to be treated properly regardless of the amount of money they’ve paid!

Jonnyenglish · 20/12/2025 15:04

Themagicfarawaytreeismyfav · 20/12/2025 07:06

So if they want to challenge it why aren’t they talking to the union or management about this particular nicety instead of simply pushing to the front of a line? Maybe they are rude and have no manners rather than wanting to challenge anything?

because then the change has happened the are at the front and not waiting

Jonnyenglish · 20/12/2025 15:08

focusing on "can prove tricky for employers, who lose money to their militant time management"

personally if a project needs it im willing to do overtime etc,

that said these days this shows why or the expectation from management that they would squeeze more from the workers if they could, surley the better answer would be either more hours offered and paid to the employee or overtime, or restructuring of the work ?

Thehandinthecookiejar · 20/12/2025 15:08

Coffeeandbooks88 · 16/12/2025 18:06

As if adults haven't been saying this since the stone age.

This. It’s such a cliche.

Jonnyenglish · 20/12/2025 15:12

Themagicfarawaytreeismyfav · 20/12/2025 09:25

Sometimes its way longer than 5 minutes, and again it simply shows respect to the position and the person who has worked extremely hard to get there! Maybe the bad attitude towards anyone senior to them that is very prevalent on this thread is one of the things wrong in society today?

but where is the logic making other crew members wait longer than eg 30mins etc

BrownTroutBluesAgain · 20/12/2025 17:05

ExitViaGiftShop · 20/12/2025 09:06

This article is patronising, bigoted, drivel. I’m amazed it is allowed to be printed. If you replace ‘Gen Z’ with ‘disabled people’ or ‘Peri Women’ you might see how appalling it is.

If younger people are aware of their employment rights, implement healthy boundaries and are switched on to the economic realities of trying to survive in the UK, then good for them. It’s a bit rich being told you are lazy by those, ‘back in my day types’ with final salary pensions and who could purchase a 3 bed house for £90k in 1995. You can bet your life they all wfh but it’s ok because they’ve ’done their time pulling the all nighters’ .

It’s as if some employers are furious that they can’t exploit or bully their staff anymore and it seems older employees are bitter that the younger staff are not prepared to tolerate the crap they put up with. Misery loves company and all that.

It’s all from surveys
both of those who are employers
and from Gen Z

The Standard just did an article on the findings
I believe the stats are from YouGov

ExitViaGiftShop · 20/12/2025 17:22

@BrownTroutBluesAgain why do a survey on this ageist topic in the first place? A survey can be carried out on practically any subject, but some subjects will be off limits, because they are discriminatory. The survey results have been publicly released which feeds into a narrative / fuels discrimination.

A survey could be carried out on the attitude in the workplace of women / the disabled / older people / peri women / religious people/ Middle aged men with high blood pressure etc…… where are these surveys? Nowhere to be seen because they won’t dare get commissioned.

Why are young people / Gen Z, fair game to be discriminated against? That is my question. Why do people feel emboldened to do this?

BrownTroutBluesAgain · 20/12/2025 17:30

ExitViaGiftShop · 20/12/2025 17:22

@BrownTroutBluesAgain why do a survey on this ageist topic in the first place? A survey can be carried out on practically any subject, but some subjects will be off limits, because they are discriminatory. The survey results have been publicly released which feeds into a narrative / fuels discrimination.

A survey could be carried out on the attitude in the workplace of women / the disabled / older people / peri women / religious people/ Middle aged men with high blood pressure etc…… where are these surveys? Nowhere to be seen because they won’t dare get commissioned.

Why are young people / Gen Z, fair game to be discriminated against? That is my question. Why do people feel emboldened to do this?

Surveys are carried out without knowing the results in the first place

That’s why they are done….to find out information we don’t know.

It’s hardy the fault of YouGov and statisticians if people don’t like the results.

ExitViaGiftShop · 20/12/2025 17:45

My question is, why choose this topic to survey in the first place?

ExitViaGiftShop · 20/12/2025 17:55

@BrownTroutBluesAgain and don’t patronise me with your ‘surveys are carried out without knowing the results in the first place’

Sometimes what is problematic is not the results, but the subject matter itself and the purpose and motivation of surveying it. Can you understand that? Why choose this particular topic?

BrownTroutBluesAgain · 20/12/2025 19:11

ExitViaGiftShop · 20/12/2025 17:55

@BrownTroutBluesAgain and don’t patronise me with your ‘surveys are carried out without knowing the results in the first place’

Sometimes what is problematic is not the results, but the subject matter itself and the purpose and motivation of surveying it. Can you understand that? Why choose this particular topic?

I wasn’t patronising

I was simply pointing out how would anyone know the results beforehand

There are all sorts of surveys done that people may not agree or like the outcome. I don’t think that’s a reason to avoid asking the question.
knowing the results might lead to changes for the better

There was a survey asking only younger 18-24 year olds and older 64 plus people on their thoughts of different generations. That didn’t go particularly well for either age group.

BriefEncountersOfTheThirdKind · 20/12/2025 23:26

Themagicfarawaytreeismyfav · 20/12/2025 09:48

Not it’s not just down to those “ poor” managers! Its down to all of us to treat our customers with respect and decency! Thats just the basics of being a decent human.

Managers are responsible for the training and hiring though 🙄

BriefEncountersOfTheThirdKind · 20/12/2025 23:27

Themagicfarawaytreeismyfav · 20/12/2025 09:49

And your replies show that you are ill mannered, rude and have a problem with rules and/or authority!

No it didn't but well done on using the fact MN delete 99% of reported "abusive" posts regardless of content to make it look that way

BriefEncountersOfTheThirdKind · 20/12/2025 23:31

BrownTroutBluesAgain · 20/12/2025 17:30

Surveys are carried out without knowing the results in the first place

That’s why they are done….to find out information we don’t know.

It’s hardy the fault of YouGov and statisticians if people don’t like the results.

🤣
Surveys can absolutely know the results because they can structure the questions to get specific results

BrownTroutBluesAgain · 20/12/2025 23:34

BriefEncountersOfTheThirdKind · 20/12/2025 23:31

🤣
Surveys can absolutely know the results because they can structure the questions to get specific results

Yes
This can be the case
Especially if it’s an option led survey
However, the one I posted asked for personal experiences and examples

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