To now hate Vinted!

[millmoo]

what the hell have the done?!!
the new sizing has made it so difficult to shop!
their sales must be down massively!!!

I haven't bought anything from Vinted in a long time because I received too much crap but I did sell quite a few things. I've put myself on holiday mode and I don't think I'll bother turning it off because all my existing listings will need changing to suit the new sizing. I've also switched off a few posting options because they are too far out for me but buyers have still been able to choose them! I don't want to sell to the US but there isn't an option to turn it off. I've heard of sellers having their accounts shut out of the blue for random reasons and they have lost whatever balance they had.

Someone could make a fortune setting up an alternative UK based site with customer service that isn't bots!

Surely you’d just assume the sellers description was correct, which it was, why waste so much energy? How many people did you message to confirm their own description was correct if you spent an afternoon at it?

When selling women’s clothing, I always put the actual UK size that’s on the label at the start of the listing title and then more detail in the description - eg. “Size M on the label but fit is a U.K. size 10/12” plus I photograph on a U.K. size 10/12 torso manakin all the way round - back, front and sides and state in the description that the clothing is photographed on that size manakin. Anything I can’t photograph on a manakin I put the measurements in the description.

I had no idea Vinted had f@#k%d up the sizes until I read this thread yesterday, so thank you OP for the heads up, thanks to you I’ve changed everything back and luckily I didn’t have much listed.

Im generally a size 10/12 so I always search filtering by 2 sizes - S and M and then have to check each listing and yes it is a pain.

I buy a fair amount on Vinted, I love being able to get quality clothing for less and being more sustainable. But what annoys me the most is how Vinted buyer protection can epically fail when you need it. I had a reasonably costly (for Vinted) item delivered to the wrong address and despite proving it by sending photos of my address and the delivery unidentifiable door step clearly being completely different they didn’t want to know and paid the seller. The seller actually said, “not my problem, all I done was post it, I done my bit”

I'm also getting fed up with how slowly people send things or just don’t send things at all without any communication. Yes I get my money back eventually if it’s never sent but it’s annoying and Vinted should penalise sellers who do this repeatedly. I also get irritated by the “yeah I’m on holiday / away / not at home so I can’t send, can’t send it yet” responses a good few days after a sale’s gone through often with a bit of an undertone of if I should have known and me buying something has annoyed them. Why don’t they use holiday mode!? Oh, and the message from the seller that reads ‘can I help you’ after I’ve favourited something…

Anyhoo, that’s me done!

I post same day. Sent some expensive shoes out on 30 November. Buyer never collected and now they’ve been sent back to me but have been lost somewhere in the InPost system. I can’t leave negative feedback and it’s for me to now chase up to retrieve the shoes.

It has really put me off!

@millmoo YANBU and thanks to this thread, I’ve only now just realised this!!

I’ve just looked at some of the items I’ve listed and the sizes have changed from size 12/medium to large/16/18. Will need go in and edit to change the sizes!

Circling back to this thread - i cant actually believe they've stuck to their guns on this one, I went on last night to try and find something and it was just ridiculous. And I am a... er... incredibly experienced 😆online shopper. I've got stuff to sell but I haven't dared putting it on yet, has anyone seen their sales creep back up?

I don’t blame you! I tend to only use RM services for sending expensive items and not via Vinted. I learnt the hard way they’re the only carrier I’ve used that pay out for lost items and you can put in a claim online.

yeah this is my big issue with vinted at the moment. i am a size 10 and now i have to search for S/8-10 instead of just size 10 which gives me all the size 8s and too-small Ss too. and then to make things worse some brands use 'M' as an equivalent to a size 10 so then i have to search for M as well but now that also gives me all the 12-14s. so i have essentially 4 times as many items to sift through now and quite often it's still unclear if it will be the size i expect -- as if women's clothing sizes aren't bad enough already. very very annoying

I’ve had a really good of sales in the last 14 days, did a pre Christmas wardrobe clear out. But on my older listings where they’ve messed up the sizes - no sales. But of course the recent listings always sell better and I’m only listing warm weather clothing so season relevant. It is ridiculous.

I haven't had any of those problems, it's just the sizing which means there seems to be nothing in my (plus) size listed now - I don't know if it's there and not showing or what, but it's a huge huge change.

Also Evri seem to have lost two parcels that I was selling, but suppose you can't blame vinted for that

My sales are doing ok, probably because no one can find anything else to buy!

I’m a regular seller and buyer with V, I don’t drop below £3 for sale price as it’s hardly worth the effort, will sometimes do a bundle for lower price items. If it’s in very good condition and something that was £20+ originally I probably wouldn’t look at anything at £1 on the basis there is likely to be something wrong with it! Maybe relist it at a higher price and then gradually drop it.

I’ve also found only current season stuff tends to sell, jumpers, Xmas clothing etc at the moment but not t shirts or summer clothing.
I agree with the resizing issue though it’s a pain. I try to always put the actual size in the listing title and make sure I take plenty of pics. If there are only two photos of the front for example I’m a bit suspicious about damage on the back. Pics of the size label and care label are really helpful along with measurements but it does all take a lot of time!

I’m buying as normal, bought two dresses in the last week. As said I really don’t get the issue. Nearly all sellers all have now the size in the description or a pic of the label.

‘so I filter on 8-10, brand, condition, if I fancy something I click, either look at the label or the description, if it’s the size I want I make an offer, if not, I move on, takes seconds. 🤷🏻‍♀️

I really can’t grasp why anyone spent an afternoon messaging sellers to ask if their description was accurate. And confirmed it was for all. What on earth is the point of that.

Yeah the sizing change has annoyed me big time, i use Vinted quite a lot but this is putting me off.

@Daisywhatsyouranswer- fine because you found what you wanted. Perhaps I got unlucky but last week I searched for Boden size 8 trousers. The first 10+ were all size 10s, I had to click through the photos to find the labels or open the post to see the seller description. I gave up. I get they might not have many size 8s listed, but you used to be able to find just the size 8s. It’s annoying given how much other filtering you can do, size is a pretty basic one, and possibly the most important. (I might be looking for a blue dress but see a green one and decide I like it and buy it instead, I’ll never go looking for a size 8 dress and buy a size 10 one instead because it looks nice.)

You don’t find it a problem they’ve made finding clothes to buy harder, which is great for you. But it’s annoying enough that lots of people will stop using it regularly, meaning it stops being a good place to sell your stuff and you will find it harder to find things to buy.

Thing is I don’t think lots of people will stop using it. They will just get used to the change, as they want the bargains. Very few will go fuck if I will buy new as I can’t be arsed clicking some photos. And vinted won’t give a shit, the tiny percentage who stop will make no difference to them.

But vinted isn’t the only place to sell and buy second hand clothes. Until recently, it was doing really well as it was so much easier to buy and sell via vinted. People who liked buying secondhand won’t stop, they’ll go elsewhere.

That said, I do hope they’ll change back to allowing clothes size filters.

I need 14 - 16 not 10-12 or 16- 18! I just received a size 18 that is too large. It's a pain to have to constantly ask sellers for the actual size label and/or measurement. I am certainly buying less in the future as a direct result of the sizing policy.

They should have a separate US site then.
America is a huge market so I guess they don't mind losing British sellers and buyers.

Where, the other sites are a bit crap. From eBay on. As said, I really don’t think this will do them any damage, but people are free to buy elsewhere if they find a better site. For me, it’s the best one I’ve come across.

That might be true if people were purely buying out of need. But a huge proportion of shoppers buy as a form of entertainment and the dopamine hit. If it’s annoying they will just go find another stimulus.

I am plus size and there is about 5% of what there used to be available to buy.

It's a mystery.

I don’t disagree with you, but I have had good buying and selling experiences with Depop over the last year, selling slightly higher priced items (£35 to £60) in particular

Sorry to sound daft but what’s different exactly? The fact the sizes are grouped 10-12 as opposed to 10 and 12 separately?

I think that’s part of it, but the main catalyst for the post and annoyance I think was that Vinted seems to have also recently carried out unilateral sweeping auto updates on sizes on all UK listings resulting in the stated sizes now being completely wrong. So, for example, all my UK size 12 or M clothing listings were changed by Vinted to sizes in the 18 plus range and I only found out through this thread on MN. It meant, if buyers used size filters to find clothes 12 ish or medium, all my clothes in those sizes wouldn’t have shown up. I had to go through every listing to change back to the right size.