My child attends nursery two days at 20 hours.
He has needed to go an extra day for 4 weeks over November which would take me up to 30 hours.
I did email the nursery to ask if I needed to do a form to change hours and didnt hear back. I have now had an invoice charging me for the additional hours and I've been told that because its additional hours and they only claim for 20 it is paid.
Could they not just have done a change form?
Or is this how it works?
Posting in aibu as honestly it gets more traffic.
If i have to pay i have to pay, I just want to double check this is definitely correct first.
Tia.