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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Bought something from a vending machine in work and it got stuck. I went to get changed, came back and it was gone...

88 replies

IndigloLight · 25/11/2025 18:11

Hello

My workplace has a vending machine. I bought a £2 drink this morning from it but the metal thingy turned around but didnt release the item so it got stuck.

I went to get more change to buy the one behind it/above it to try to release it, but the original one that was stuck was gone...

Im pissed off about this.

What do you make of this?

Do you think im being unreasonable?

OP posts:
DedododoDedadada · 25/11/2025 19:30

There is normally contact details of the company on the machine, just contact them and tell them you didn't get your item and ask for a refund.

Hankunamatata · 25/11/2025 19:32

Annoying but not really a drama or surprising. Someone brought something. Stuck one fell out. They were hardly just going to leave it on the side.

FreyjaOfTheNorth · 25/11/2025 19:32

Thoughts and prayers. This must be harrowing.

GanninHyem · 25/11/2025 19:34

You snooze you loose.

OonaStubbs · 25/11/2025 19:35

You should have just rocked the machine back and forward a little to make the drink fall out.

NotThatWay · 25/11/2025 19:37
suspicious arts and crafts GIF by GuiltyParty

We need to start considering the suspects

Halfquarterbag · 25/11/2025 19:37

WalkDontWalk · 25/11/2025 18:42

A friend told me that one of her niece's colleague's bridesmaids once got a Twix that was actually just a Twick. There was only one in there.

Since then I always feel for two Twix before I make a purchase and that's why I never buy them from vending machines. I mean, you never know. It just doesn't bear thinking about.

My boss bought a Lion Bar out of the machine and it was made of wood.

A display bar had got mixed up with the edible ones, somewhere in the system.

PedantsOfDestiny · 25/11/2025 19:40

Halfquarterbag · 25/11/2025 19:37

My boss bought a Lion Bar out of the machine and it was made of wood.

A display bar had got mixed up with the edible ones, somewhere in the system.

A... a wooden... display bar?

No, sorry, not having that

ComtesseDeSpair · 25/11/2025 19:40

Halfquarterbag · 25/11/2025 19:37

My boss bought a Lion Bar out of the machine and it was made of wood.

A display bar had got mixed up with the edible ones, somewhere in the system.

I think the level of mirth and joy this would engender in my colleagues as I toured my fake Lion bar around the office and then used it as a perpetual desk ornament would make this utterly worth it.

PaintYour · 25/11/2025 19:42

Call up the Spanish Inquisition, and have them set up shop in your workplace. This is way more important than medieval heresy.

iSage · 25/11/2025 20:03

OonaStubbs · 25/11/2025 19:35

You should have just rocked the machine back and forward a little to make the drink fall out.

I once did that and five bottles came out! I put the extra ones down by the machine and beat a very hasty retreat.

GivingUpFinally · 25/11/2025 20:03

I've had the opposite happen (and oh yes, this is not a humble brag) I've bought a drink and had a twix randomly pop out with it. Went to retrieve my bounty and there was a pack of crisps in the bottom as well. 3 for the price of one. Had all the major food groups for lunch that day.

coxesorangepippin · 25/11/2025 20:14

Takes the biscuit

WalkDontWalk · 25/11/2025 20:15

GivingUpFinally · 25/11/2025 20:03

I've had the opposite happen (and oh yes, this is not a humble brag) I've bought a drink and had a twix randomly pop out with it. Went to retrieve my bounty and there was a pack of crisps in the bottom as well. 3 for the price of one. Had all the major food groups for lunch that day.

Now, GivingUpFinally, let's just go over your statement, shall we?

The drink led to the unexpected Twix. But you opened the drawer to find a Bounty and a packet of crisps. 'Three for the price of one,' you say?

Ladies and gentlemen of the jury, I am but a simple barrister, and regrettably unversed in mathematics. But - bear with me, I shall do this on my fingers - a drink, a Twix, a Bounty and a packet of crisps?

Four. Is it not four? I think that's four, ladies and gentlemen of the jury.

I leave you to draw your own conclusions concerning the reliability of GivingUpFinally's....story.

No further questions, your honour.

GivingUpFinally · 25/11/2025 20:19

Sorry no no no! It was a poor play on words. It was the three items. I tried to be clever but clearly failed. I apologise!

WalkDontWalk · 25/11/2025 20:23

GivingUpFinally · 25/11/2025 20:19

Sorry no no no! It was a poor play on words. It was the three items. I tried to be clever but clearly failed. I apologise!

....No, I apologise. I've become so wearied by people not capitalising words that need to be capitalised that I now assume error where there is none.

M'lud, we request that all charges be dropped and that compensation be awarded in the shape of a Bounty.

Plain chocolate, obviously.

We're not animals.

EleanorReally · 25/11/2025 20:24

Mellowautumnmists · 25/11/2025 18:27

I think we need a diagram

a Vend diagram

NotThatWay · 25/11/2025 20:27

EleanorReally · 25/11/2025 20:24

a Vend diagram

Chapeau!! 🎩

EleanorReally · 25/11/2025 20:28

why did you go and get changed op?

Lovelysheep · 25/11/2025 20:29

Try punching in 110

IndigloLight · 25/11/2025 20:41

Hankunamatata · 25/11/2025 19:32

Annoying but not really a drama or surprising. Someone brought something. Stuck one fell out. They were hardly just going to leave it on the side.

I was not gone for long when I went to get chamge.

I was actually thinking that someone had walked past the machine and saw the can halfway released from the holder thingy (there is a see through panel bit) and theyve shook/hit the machine to get the can to fall and then taken it (and not bought anything from the machine, maybe had no intention to).

As for leaving it on the side, they couldve went into the staff room and asked if anyone tried to buy a can of something and the machine didnt release the can.

OP posts:
Weeken · 25/11/2025 20:44

I think the culprit is on MN.

IndigloLight · 25/11/2025 20:46

I meant went to get some change for the machine to use it a second time, not go and get changed (mistype).

I was not gone for long.

OP posts:
Marylou2 · 25/11/2025 20:47

Any CCTV in the area? I'd spend hours of the company's time watching the tapes. Also dust the machine for prints. Cordon the area off with that yellow and black tape you see on TV. Buy a deerstalker from Amazon, pretty sure you can put this on your expenses. If you're in the Manchester area I'll pop along and be your sidekick.

Zempy · 25/11/2025 20:57

Have you called the police?

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