To warn you about amazon selling fake products?

[NinjaWhat]

Not a 3rd party, not amazon marketplace but Amazon directly.

I always assumed buying from Amazon was safe, have used them for years as long as you don't use 3rd party sellers.

I bought a kettle from 'The Ninja Shop' on amazon. The photos are stainless steel. The description says stainless steel and a plastic kettle arrived.

All the reviews have this same plastic kettle. Some complaints about it.

I contacted Ninja who confirmed that the kettle is an amazon exclusive but should be stainless steel and confirmed they do NOT sell plastic kettles.

So amazon themselves are selling this 'exclusive ' kettle that is not made by ninja.

They could be from anywhere and be a huge fire risk!

I will not be buying any Ninja or electrical items from Amazon again as you have no idea what you may be getting!

(Yes btw i do already have a thread about this kettle but that thread was about the discrepancy in the item recieved, I am starting this thread based on communication from Ninja confirming the kettle is not theirs)

I've been waiting for a refund from Amazon for 3 weeks now, bought 8 cushion covers, returned all 8. It's like they've lost part of the refund because 2 items are still saying they've not received them back.

I won't buy anything that could need returning now. And am losing faith in them. They lied about the material, I've got dust bags for handbags made out of better material.

I've had fake things from Amazon too. I previously thought if it was sold by Amazon not a marketplace seller it would be safe, but apparently not. Their customer service team couldn't give two hoots either. I now try to buy from John Lewis instead. They price match Amazon or are cheaper and actually pay their taxes.

That’s shit. Send it back and tell Amazon to change the description, it’s wrong. Leave a review too, so that others don’t buy it.

Bloody hell that’s bad.

As an aside, has anyone returned anything recently? I was in a post office and the woman in front was. She’d packaged it up and handed over, only to be told to unpack it. The post office woman explained that all the returns go in one box and get sent off to someone and can’t have any traces of data on them due to GDPR. She was saying they basically just go to a returns depot and get sold off.

It looks like you’re messaging Ninja U.K. rather than the Ninja store on Amazon.

Amazon are not selling Ninja stuff directly so there’s no point talking to Amazon support - you need to message the Amazon Ninja store.

Trouble with AI is that despite being grammatically correct and typo-free, it’s often absolute bollocks.

The above post is showing that Curry's sell the Ninja kettle in plastic and stainless steel.

So why are Ninja saying they don't make it in plastic if Curry's are selling it?

I agree. I posted more or less the same about ebay a few years back and my post was removed by MN.

Great NN btw 🙂 Trzymaj sie Jaśka

They couldn't really argue. I sent them a side by side image of the original and the fake, highlighted the spelling mistakes, also the font was slightly off

Amazon are going to end up like eBay and go down the drain and loose a lot of customers because of all the dross on there these days. I sometimes read reviews and it's clear the review isn't even for the item you're looking at. I've read ones that say items are fake and get so fed up I just end up buying from someone like currys instead.

I don't buy from Amazon for this reason. I don't trust it.

I already contacted Amazon.

I was contacting Ninja directly to ask them if they recognise the product I recieved and they confirmed it should be metal.

I definitely wouldn’t be buying Amazon shares. I think that bubble is truly bursting. I’m buying more and more things directly from suppliers as you just can’t guarantee it.

Seen loads of products on Amazon that look identical to SHEIN / Ali express products but with a huge markup. It worries me as I don’t know if the products adhere to British safety standards. can anyone clarify if products on Amazon like electrics and kids toys / clothes must adhere to our safety standards?

I think Amazon got too big. When it was just books and CDs it was good. I got all my degree books from Amazon for example.

Now so much on there is tat from 3rd party sellers you can't guarantee quality.

No a lot of it’s Chinese tat coming directly from China.

people need to shop at Argos, Curry’s, Boots, John lewis, Superdrug etc as we can’t lose anymore shops to Amazon.

Dh popped into curry’s a couple of weekends ago as he broke the iron and needed a new one urgently. He said it was really pretty busy!

I used to get 100% cotton tees from Amazon well-priced and good quality. I ordered a few “100% cotton tees” recently and they were all nasty blends, clearly from China

Amazon is so bad, I have delivery issues every time and their chat bots tell me they understand my frustration and will escalate my issues. The issue being their delivery drivers can’t read an address. I’ve also had bad quality items that just don’t seem legit so I’m really trying to stop using them.

Amazon do stock mixing where they mix the stock from their own sellers and third party sellers in the same warehouse, which means you can end up with counterfeit stuff even if you buy direct from them.

I don't think a fake kettle would be a big fire risk as you don't tend to leave them unattended when on, but agree it's not good to get counterfeit electrical stuff in general.

Etsy is just as bad! Sellers selling Temu/Shein tat with a shocking mark up!
You can’t even filter by handmade anymore!

Actually what you'll find is there are also a number of small businesses selling their own handmade products at a cost that reflects their value I.e. paying themselves a living wage and being ripped off by temu. Just Google "Temu stealing art"

https://www.bbc.co.uk/news/articles/c2kpg9jyn0po

https://www.thescottishsun.co.uk/news/scottish-news/13912661/temu-shoppers-boycott-copycat-artwork/

https://www.google.com/amp/s/www.bbc.co.uk/news/articles/c0del0z2rgpo.amp

Gosh that’s shocking. No where is safe!