Lost my ring, handed in, pub denying so.

[AJLOAL]

So, 3 weeks ago on a rare night out I lost a ring (was just a tad tispy!). I phoned the pub, taxi etc the next morning but no joy.
Put an insurance claim in which is currently being processed.
Last night my DD found a FB post with a photo of my ring and a caption saying it had been handed into the bar the following afternoon of my visit.
I phoned the bar, and the manager (he said he hadn't been there long) looked, spoke to staff who said they knew nothing about it but there was another manager he could message and he'd ask them to phone me back.
Since then I've received a reply from the lady who handed it in with a description of the staff member and possible name.
If it doesn't reappear do I have any recourse? I'm sure the police won't be interested.
The ring is worth about £1,000.
AIBU to think I'll get it back?

Bloody hell. That's scary. Doesn't have to be a physical assault. I hope you're ok mentally.

I would ask the lady who handed it in and the other people who were with her at the time to go in with you and ask in front of that person.
It will definitely be found then

I have just had a thought ,call their bluff and tell them your local news are wanting to come along to make a story of it and when they think about it ,this is terrible publicity for them as it will be the local human interest story that fills the last few minutes. I really expect it will be found and then the pub manager can say We were glad to help out. Also you could actually contact your nearest BBC/ITV news companies as when you think about it it is a sad story and hopefully with a happy ending which goes down well on local programmes. Further on than that on a Saturday Guardian consumer columnist gets great results and the pub will not like a camera crew or the Guardian lady contacting them. I feel so sad for you. The woman who writes the column must be fierce I reckon because when I read it the firm gives the person all sorts as compensation as they hate adverse publicity .If you do contact television you can mention how sad you are and that could mean they will want your story. This makes me livid because all they needed to do was put the ring in an envelope and hand it back to you, I wish you all the best.

Good luck @AJLOAL !

Or do a sad face article in the Daily Mail.
You know the type !
You with a sad face and the woman who found your ring sitting beside you looking sad too. A photo of the pub would also be included in the article. And if you could include a photo of said ring also that would be even better.

Seriously though @AJLOAL
it is so disheartening the lack of honesty in the world.
PS Have you tried St. Anthony ?

She said she has put in a claim !

I am a pub landlady and here when we find something or have something handed in, we have a basket and a large box for bigger items, in our pub cellar.
However small or insignificant to others, brollies, scarves even books, we make a note of date and time in a notebook.
After 6 weeks, the items are put in a bag for the charity shop near us. Usually things like hoodies and sweatshirts my teens rehome but only after 6 weeks. We recently had two very nice watches and an iPhone found, both were returned and signed for in the lost book. The nicest one was a teddy a child forgot. Or the a lady who left her entire handbag in the toilet cubicle. All handed back.

So the whole business gets trashed because of one dishonest staff member?

Imagine if you ran a pub or a restaurant and your restaurants reputation was destroyed because of one rogue employee?

On behalf of the pub industry, please don't do this.
It's incredibly difficult right now as it is without one person in a team of many meaning the place is dragged through the mud.
By all means, contact their head office, the police, and the owner but if you do post on Socials, then please make a point of saying that one person is responsible.

Did you report it?

Good luck and I hope you get it back OP! But I wouldn't rely on the police at all. I'm rural, small town, not much happens.

My little cousin had his bike stolen from outside of a store. It was reported within half an hour. It took the police hours to go and ask for the shop CCTV.

Then they had to wait until the next day when a manager would be available to show them the CCTV.

In that time, witnesses had been in touch and named the couple who had taken it. Names were given to the police. They were well known so not hard to find. Police never got back in touch, despite asking for follow ups. 3 days later, a few friends went round and got the bike back themselves. If it had gotten physical, maybe the police would have then got involved and we all know who would have been the ones in trouble (not the thieves!) but they were very apologetic and handed it back without issue.

So even with CCTV evidence (had they bothered to watch it), names of the thieves given and witnesses names if needed, the address even if the main culprit... Nothing. We did all the effort and they still did nothing.

Only mentioning this as I think you'll need to push things further from your own bat than rely on police assistance.

I disagree. It sounds like the management are being particularly unhelpful. If they take on dishonest staff and are not prepared to fully investigate a report of theft then they deserve to be named and shamed. On behalf of paying customers and victims of theft, please drag their name through the mud.

I reckon it is worth OP to kick up a fuss. Someone from that pub has taken her beautiful ring. The management would make more of an effort if they knew they will be featured in the media.

They have spoken to all staff, including the one the person claims to have given it too. If there is no CCTV there isn't much else the pub can do - they can't waterboard a confession out of them. Any more action needs to be taken by the police.

You could go back at the same time and hopefully the person it was handed to will be on shift again. They may be able to remember what they did with it?

lots of posters believe it’s been stolen but I do think there’s a good chance it’s been put somewhere. Chances are the staff would not have realised its true value. I wouldn’t be able to tell if something was diamonds or not.

Hopefully they chucked it in the back of the till and then it got put in the safe or the office somewhere.

I would still follow it up as I want you to get your ring back. The bigger fuss you make I am sure it will turn up. Staff took it from someone. One of them is lying. If you involve local television and the local paper the manager will make damn sure it is found.

You don't have to do that. Just put a bookmark on the last post you read and come back to it later. In my case here, days later.

Yes, but the poster you are having a dig at didn't say "you need to make a claim", she said that the OP would need to report it to the police to support the claim she had already made.

I'm all for calling out stupid, but you really have to be careful or you end up with egg on your face.

Coming back to this - it reminded me of when I worked in a pub during uni. We had a lost property process - high value items would go in the safe, low value items would go in a lock box in the office (which itself was locked). We also had to write down in a book what had been found, when and where - i.e. 22 November, 4:51pm, silver ring under table 7.

In this situation not only does the pub not appear to have a process, the people working there don't seem keen to help reunite someone with their property either. It's not just the value issue - jewellery is often sentimental. If I were the manager I would be doing everything I could to help, but it's not coming across that this is happening here, which is a real shame. Anyone can lose anything, you just hope that when it happens to you, that people rally round to assist.

If the claim is settled (not just 'agreed'), the property in the ring passes to the insurer and you are not entitled to keep it if it does reappear via the pub. You would need to notify the insurer if it is found and could almost certainly then keep it by repaying the insurance payout. Do give all the facts to the insurer and the police, if only to protect your own position against any suggestion of fraud or collusion.

Both my insurers and the police have all in the info. My claim hasn't been settled, agreed in principle only but it's on hold until I hear back from the police.

The police finally called me on Wednesday. I gave them all the info I had and passed on the phone number of the lady who handed it in. I haven't heard anything further since then so I'm presuming they haven't gone into the bar yet. Highly unlikely it'll be "found" I think but at least I've tried. Been round the local jewellers too and asked them to keep a look out etc.

Look on eBay at your local listings, Facebook marketplace place and Vinted.

Really hope you get it back, and if the employer knows an employee is stealing then hopefully they'd be fired.

The employee will pay a greater price for his dishonesty - he's just trashed his reputation locally.