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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Customer collapsed in store customers were stepping over whilst first aiders attended to him

130 replies

Hdlll · 25/10/2025 15:23

Man fell whilst I was shopping. It was by the condiments. First aiders attended whilst awaiting an ambulance.

I saw customers stepping over the ill man to get to the shelves. Fucking rude and disrespectful. There was a colleague who wasn’t a first aider but was holding onto the man’s hand. She was not best pleased with customers acting like this with her facial expressions. I shared my disgust with her. She said she was able to pass customers what they needed.

How would these customers that stepped over the man liked it if someone stepped over their unwell relative?

OP posts:
Weekendwatch · 26/10/2025 18:12

MMUmum · 26/10/2025 18:11

To the end of my days I will never forget walking into a supermarket and seeing Paramedics resucitating someone, while people still shopped around them, obviously their fruit and veg were more important to them. No attempt by the store to lock the entrance door and make customers use the next one along 😡 just shocking

Did you turn on your heel and walk out?

JustMeAndTheFish · 26/10/2025 18:41

I ran a supermarket cafe and one poor guy collapsed. We got him stabilised and were waiting for paramedics but people complained that they had to eat their lunches whilst he was unconscious on the floor 🙄

Chinsupmeloves · 26/10/2025 19:15

Appalling and so disrespectful 😒

Had a similar situation, a man knocked off his bike, police with hands up and redirecting yet some drivers tried to squeeze through next to him lying on the road! PO shouted at one inpatient driver and he responded by filming him!

He was on his own at that point so I stepped in to help by standing next to the injured man so he could move further forward.

Too many selfish tossers out there!

HappyApper · 26/10/2025 19:41

I am a Bank Manager and we had a customer have a cardiac arrest in the banking hall. It was clear what was happening and paramedics doing their best. However customers still banging on the door demanding they needed to get in. Really knocks your faith in humanity.

bumbaloo · 26/10/2025 19:47

Hdlll · 25/10/2025 17:01

I didn't gawp. I asked if they wanted any more help etc.

And then when they said no you stood and gawped. Otherwise how would you know several people stepped over the man?

bumbaloo · 26/10/2025 19:48

MMUmum · 26/10/2025 18:11

To the end of my days I will never forget walking into a supermarket and seeing Paramedics resucitating someone, while people still shopped around them, obviously their fruit and veg were more important to them. No attempt by the store to lock the entrance door and make customers use the next one along 😡 just shocking

So presumably you left immediately and didn’t go and shop for your vegetables

Teanbiscuits33 · 26/10/2025 19:53

I hope you raised Hellman’s. Their bad deeds will ketchup with them! 😉

I know this situation isn’t funny but I did laugh at the fact you mentioned ‘it was by the condiments’ as if where someone collapses is relevant 😂 but yes, I agree people are arseholes. Although once it was clear people were attending to him, I guess some people saw little point in stopping to help. Some don’t feel competent in medical matters.

TheHappyBeaker · 26/10/2025 20:09

I used to work as cabin crew. We had a flight where a passenger had what was very clearly a huge stroke. He was middle seat, travelling himself and the person beside him in the aisle seat grabbed me as I was walking past he kept nudging her and she thought he looked unwell. I looked over and his face was completely down on one side. He had been trying to shout for attention but couldn’t speak properly, and couldn’t lift his arm up to get the call bell and he had used his other arm to nudge the woman beside him in the aisle seat. He became extremely unwell very quickly after that and we immediately diverted to a nearby airport. Paramedics met the aircraft and he had to get help before they could even take him off, he was so unwell and unstable

It was hugely traumatic, everyone knew what was happening but yet when the paramedics were onboard helping him there were passengers shouting and kicking off about were we ever going to get to our destination and how late would we be etc, and how long would this hassle take. and would we be paying for their hotel if the flight got cancelled. And that it was shocking service etc. the paramedics were sort of blocking the aisle and the front of the plane and there were people literally barging past them to come up to us at the front to complain that this was ruining the start of their holidays. oh and a few folk tried to video on their phones and take pictures as he was wheeled off in a chair

I have never been so utterly disgusted, I was 18 and it was my first job and I had no clue people could be so awful. Still gives me a cold shudder thinking about it

boredoflaundry · 26/10/2025 20:10

As a responsible bystander, I would have established if any further assistance was needed and then stood with my back to the incident telling everyone else to foxtrot Oscar and show some respect !!

OpheliaNightingale · 26/10/2025 20:15

@ my son collapsed recently on a busy high street. Whilst my husband and I were dealing with him, passers by helping, dealing with the ambulance service on someone’s mobile phone, a couple just stood in front of us the whole time gawping. Not helping, just staring at us. My son was given no dignity by them.

Miaminmoo · 26/10/2025 20:21

Don’t get me started, why don’t people help anymore? I was on a train the other day, noticed a man getting on who seemed very bad on his feet and made a mental note to watch out for him trying to put his (cabin size) suitcase in the overhead storage and offer to do it for him - anyway, my DH likes an aisle so I was in the window, watched him trying to put it up, couldn’t get DH to move fast enough (to either help himself or let me out) and sure enough he wobbled over and fell in the aisle and hit his head on a table on the way down. It was just awful. Thankfully he was OK, no visible injury and took it in his stride and train staff were very good. The thing that made me annoyed is that I had almost predicted it so I shouldn’t have sat down myself until he was sorted, but in my defence there were several people near him, who all watched him struggle then fall and the guy behind him actually moved so he could hit the floor rather than try and catch him. I was so angry and sad. Same train journey, a woman gets on with her arm in a pot and in a sling, train staff help her get seated and deliver her a sandwich - a baguette type wrapped in robust cellophane. She picked it up once and couldn’t open it, at which point I climbed over my husband and offered to help - she was very grateful. My DH said I’m a busybody but I just could have cried that people no longer notice people and don’t offer help. I’d rather be told to eff off than not offer, he thinks I’m embarrassing. I still feel bad about the man that fell. I could have prevented it - but then so could the half dozen people much nearer to him as well 🙁

Blueblell · 26/10/2025 20:42

The supermarket should have temporarily shut the aisle or section of the aisle

ZeldaFighter · 26/10/2025 20:51

There's no excuse fof this kind of behaviour, it's beyond awful, but sadly, I also think the modern world makes even good people wary to intervene. When someone is on the floor, they could be drunk, drugged, mentally ill and could be dangerous to you or your family if you try to help.

In many cases, I would phone for professional help rather than intervene directly. And if I see help has arrived, I try to move away quickly.

Although if I saw people stepping over someone, I don't think I could stop myself swearing at them!!!!

CheekyRaven · 26/10/2025 21:39

Today supermarket could've closed the aisle off to prevent people gawping at him. Poor chap

CheekyRaven · 26/10/2025 21:39

The supermarket could've closed the aisle off to prevent people gawping at him. Poor chap

Hollyhobbi · 26/10/2025 22:19

A man drowned in the river Lee in Cork City a few months. Everyone was too busy filming him drowning to call the emergency services, throw him a life buoy or jump in to save him. Some even life streamed in on their phones. May he rest in peace.

TroysMammy · 26/10/2025 22:21

HappyApper · 26/10/2025 19:41

I am a Bank Manager and we had a customer have a cardiac arrest in the banking hall. It was clear what was happening and paramedics doing their best. However customers still banging on the door demanding they needed to get in. Really knocks your faith in humanity.

Happened in the bank I worked in too. The customer didn't make it 😥

XenoBitch · 26/10/2025 22:25

Hollyhobbi · 26/10/2025 22:19

A man drowned in the river Lee in Cork City a few months. Everyone was too busy filming him drowning to call the emergency services, throw him a life buoy or jump in to save him. Some even life streamed in on their phones. May he rest in peace.

That is awful. That poor man.

I think if I saw people just filming something like that, I would be getting in front of their phone and confronting them. I have done similar in the past when someone was filming the emergency services that were tending to a man who had jumped in front of a train. I just loudly asked why she was filming and she put her phone away.

cornflakecrunchie · 26/10/2025 23:57

I'm so sorry (and shocked) for all who have witnessed some of the things told on here. Truly tragic.
Sometimes I feel ashamed to be human. :-(

JJMama · 27/10/2025 08:09

People are nasty nasty nasty now. That or just plain stupid.

A man was hit by a car earlier this year and my sister and I went were attending to him as first aiders. We couldn’t hear the 999 operator as a crowd gathered round and we’re watching and filming. We had to tell the people to disperse so we could hear the vital information the dispatcher was giving us. When the paramedics turned up, my sister and I gave the details to them and left. The onlookers stayed. They contributed nothing.

Behaviour so asinine it makes me want to leave the country.

Paperinthewashingmachine · 27/10/2025 08:31

I was Xmas shopping with hubby outside Southampton West quay a few years ago, a young man had a full tonic clonic seizure and people were stepping over him- had to get hubby to stand guard whilst I called an ambulance and rendered first aid- it still upsets me!!! Some people are just arseholes!

OffTheTable · 27/10/2025 09:04

bumbaloo · 26/10/2025 19:47

And then when they said no you stood and gawped. Otherwise how would you know several people stepped over the man?

And gossiped with the member of staff about how terrible everyone else was. OP really can’t see that she was as bad. 😂🙄

Hmm1234 · 27/10/2025 09:31

Not Shocking behaviour he was probably one of the ones fighting for toilet roll too

Somelast · 27/10/2025 14:15

Miaminmoo · 26/10/2025 20:21

Don’t get me started, why don’t people help anymore? I was on a train the other day, noticed a man getting on who seemed very bad on his feet and made a mental note to watch out for him trying to put his (cabin size) suitcase in the overhead storage and offer to do it for him - anyway, my DH likes an aisle so I was in the window, watched him trying to put it up, couldn’t get DH to move fast enough (to either help himself or let me out) and sure enough he wobbled over and fell in the aisle and hit his head on a table on the way down. It was just awful. Thankfully he was OK, no visible injury and took it in his stride and train staff were very good. The thing that made me annoyed is that I had almost predicted it so I shouldn’t have sat down myself until he was sorted, but in my defence there were several people near him, who all watched him struggle then fall and the guy behind him actually moved so he could hit the floor rather than try and catch him. I was so angry and sad. Same train journey, a woman gets on with her arm in a pot and in a sling, train staff help her get seated and deliver her a sandwich - a baguette type wrapped in robust cellophane. She picked it up once and couldn’t open it, at which point I climbed over my husband and offered to help - she was very grateful. My DH said I’m a busybody but I just could have cried that people no longer notice people and don’t offer help. I’d rather be told to eff off than not offer, he thinks I’m embarrassing. I still feel bad about the man that fell. I could have prevented it - but then so could the half dozen people much nearer to him as well 🙁

Your husband sounds a bit of a twat

in fact a lot of a twat @Miaminmoo

CoucouCat · 27/10/2025 14:17

I mean that’s outrageous but in all fairness, if you’ve run out of ketchup what else could you do?