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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Customer collapsed in store customers were stepping over whilst first aiders attended to him

130 replies

Hdlll · 25/10/2025 15:23

Man fell whilst I was shopping. It was by the condiments. First aiders attended whilst awaiting an ambulance.

I saw customers stepping over the ill man to get to the shelves. Fucking rude and disrespectful. There was a colleague who wasn’t a first aider but was holding onto the man’s hand. She was not best pleased with customers acting like this with her facial expressions. I shared my disgust with her. She said she was able to pass customers what they needed.

How would these customers that stepped over the man liked it if someone stepped over their unwell relative?

OP posts:
Wincher · 25/10/2025 20:04

When I was pregnant I felt really faint and sick in Sainsburys once and just sat down on the floor in the aisle, and people just kept reaching over me to grab stuff! No one checked if I was ok - eventually after about ten minutes I started feeling a bit better and was able to get up and carry on.

SatsumaDog · 25/10/2025 20:07

YANBU op, that’s awful behaviour. The store should have cordoned off the isle. People are complete arseholes. It never ceases to amaze me that they will film distressing situations like accidents. What do they intend to do with the footage? Show it to their friends or post on social media? Gross.

AliceTheCamelHasTheHumpSoGoAliceGoBomBomBom · 25/10/2025 20:10

I worked in a shopping centre and people would fall down the escalators on a semi regular basis.

All the staff had their own responsibilities when this happened, some would tend to the person who fell, some would direct customers to the stairs, one would call an ambulance etc.

My job was to close off the top of the escalators and direct people to the stairs.

There would always be dozens of people bitching and moaning, people asking if they could just pop down and step over the patient, I was even threatened more than once.

I have very little faith in humanity after that job.

ruethewhirl · 25/10/2025 20:12

Achewyhamster · 25/10/2025 19:49

Honest to God,they where In this poor (dead) woman's face,filming her

I was all for ringing 999 but my sil got there first (I didnt see the point of phoning twice)

The ambulance and police showed up and they had to threaten a few with 'move or we'll arrest you' and they where still reluctant to move

What the fuck where they going to do with the footage?

Show it as a home movie?!

Years before this,I was walking through town to pick up then 9 year old dd (shes now 29)

I did notice a crowd but didnt give it much thought until id got her and we where heading back

A young lad was hanging out of a hotel window,threatening to jump

A crowd,at least 40+ deep had gathered and where cheering him on to jump and filming him

I tried to get her away from this but just as she saw what was happening and asked 'will he jump mum?' and I answered 'no sweetie,the police will help him' he jumped

I can still hear the sound of his body hitting the ground

Some sick fuckers had not only stood gawping at his distress they'd filmed it and stood laughing as he lay,very badly injured (he later died in hospital)

What made it even worse is the local paper took a still from someone's video of him mid air and published it on the next days front paper/their website

I know I'm being stupid but did they really need a blown up photo of him mid air?it was that clear,you could see the tears on his face and the wind in his hair

Flogged a few papers though

(I know papers have a job to do but it's bloody tasteless to have a blown up picture of him)

God, that is all so grim. Some absolutely vile excuses for human beings walking the earth.

Hdlll · 25/10/2025 20:33

People who film others who are on the floor as unwell and wanting to commit suicide- are very pathetic

OP posts:
StrawberrySquash · 25/10/2025 20:34

BallerinaRadio · 25/10/2025 15:33

I was going to say that's terrible but by the condiments too?!

How the fuck does that add to anything 😂

Condiments add greatly to a meal

ozarina · 25/10/2025 20:35

I bet it wasn't Waitrose 😂😂

ilovemydogandmrobama2 · 25/10/2025 20:43

Was at a hotel restaurant a couple of months ago when a man collapsed.

The only first aider was the chef, so was fairly obvious why no food was coming out of the kitchen, but of course there's always one who complains.

A really rude man shouts, 'can't anyone else shove the meals into the microwave?'

Unreal.

Hdlll · 25/10/2025 20:45

Sorry

OP posts:
ByeByeThyroid · 25/10/2025 20:46

I’m a dr and I got tapped on the shoulder by a patient who wanted me to fill up his water jug (he had not had surgery at this point and there was a patient kitchen I know the staff told him and showed him about) whilst I was doing cpr on a man in A&E.

Ive also had relatives feed their unconscious relative whilst intubated and when told to stop immediately told me they’d sue me if she died 🙃

imogena · 25/10/2025 20:55

In my old ward, a male patient collapsed just before visiting time in the men’s bay. Unfortunately it wasn’t possible to close the bay doors as the crash team had to get in and out a lot.. but the other 5 male patients had their curtains closed.
The visitors were asked to wait outside. Now it was chaos with lots of medical staff & this poor man on the floor.. he’d had a bowel obstruction then a cardiac arrest so there were a lot of body fluids and it was not a pleasant sight… these 5 lots of visitors were I kid you not ignoring our pleas & literally stepping over him and the crash team to get to their relatives behind the curtains (who’d had minor ops) then a couple of them actually marched back out from behind the curtains to ask why their relatives’ discharge was taking so long.

All while this man lay basically dead on the floor in front of them. Terrible.
The staff were traumatised by this awful death as crashes like that were rare on my ward; so how come the relatives were so cold and unmoved by the sight in front of them.

I keep asking myself why. Was it the demographic?They were all aged 60 - 80 white, English, working or middle class. The man on the floor was 70, white, English. I find certain individuals (certainly not all people!!) in that demographic to be selfish and almost blind to what goes on around them. This is just from looking after them, and the experiences I have had? Otherwise, what is the explanation, what motivated those people to be that way?

SassyCow · 26/10/2025 05:06

Wow that's disgusting. Some people just don't care and are all about themselves. Bet they wouldn't like it if it were them or their family.

missb10 · 26/10/2025 05:23

@Castiela That is awful. Some people are so selfish. I wonder how they would like it if everyone stepped over them while they were receiving life saving treatment, no respect.-

OffTheTable · 26/10/2025 05:27

I shared my disgust with her.

How helpful you were.

SouthernNights59 · 26/10/2025 05:46

Boomer55 · 25/10/2025 16:43

What did you want them to do? He was ok. 🤷‍♀️

Unbelievable. Not only are there arseholes in the world but some of them are actually on MN.

A decent person would move out of the area and wait for the person to be taken away before doing the rest of their shopping.

Honestly, some people aren't fit to live among us.

Notashamed13 · 26/10/2025 05:49

Ahhh the great general "pubic" strike again! Disgusting behaviour, they should have shut the ailse.

OffTheTable · 26/10/2025 05:51

SouthernNights59 · 26/10/2025 05:46

Unbelievable. Not only are there arseholes in the world but some of them are actually on MN.

A decent person would move out of the area and wait for the person to be taken away before doing the rest of their shopping.

Honestly, some people aren't fit to live among us.

Some like the OP would take it as an opportunity to gossip with the shop staff about how disgusting the other shoppers were. Time and place. I agree that OP and others should have moved away and let the staff deal with the person who had fallen. Instead OP comes on here talking about others being bad, which they were, but failing to see her own wrong. 🤪🙄

springintoaction2 · 26/10/2025 06:12

Weekendwatch · 25/10/2025 15:24

He fell
he was conscious
clearly going to be fine
the customer wanted that relish!!

Christ

No - you're completely off the mark there

Hdlll · 26/10/2025 06:49

@imogena let me guess, read the Daily Mail

OP posts:
Datchydoo · 26/10/2025 06:56

My DD suffered a serious burn to her hand when she was 5 years old, through knocking a boiling hot cup of tea over herself. First aiders attended, and straight to the ladies loos to run under cold water. One sink, two loos - one of the customers using the loos was so rude when she asked us to move out the way so she could wash her hands (when the first aider asked her politely to use the sink in the diasable toilet). She ended up trying to lean over my DD to get the the sink. Some people are just very entitled!

JMSA · 26/10/2025 07:40

Noooo, that’s awful and really depressing.

JMSA · 26/10/2025 07:41

Datchydoo · 26/10/2025 06:56

My DD suffered a serious burn to her hand when she was 5 years old, through knocking a boiling hot cup of tea over herself. First aiders attended, and straight to the ladies loos to run under cold water. One sink, two loos - one of the customers using the loos was so rude when she asked us to move out the way so she could wash her hands (when the first aider asked her politely to use the sink in the diasable toilet). She ended up trying to lean over my DD to get the the sink. Some people are just very entitled!

I have no words!

Ethosuximibe · 26/10/2025 08:24

When I was a teenager I fainted when walking by the side of the road, people were beeping their horns and one man cheered as he drove by, wtf.

FanfictionFan · 26/10/2025 18:04

As someone who's worked retail for over 20 years, nothing surprises me anymore.

MMUmum · 26/10/2025 18:11

To the end of my days I will never forget walking into a supermarket and seeing Paramedics resucitating someone, while people still shopped around them, obviously their fruit and veg were more important to them. No attempt by the store to lock the entrance door and make customers use the next one along 😡 just shocking