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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Viewer stole from my house?

607 replies

Calcaata · 18/10/2025 20:29

I have a Diptique candle, 3 wick and cost £180. I’ve had two house viewings today, not done by myself but by the estate agent. I’ve come home and it’s missing.

Aibu to expect the estate agent to reimburse me?? I won’t be able to contact them now until Monday.

OP posts:
Thread gallery
8
HeatingFiddler · 19/10/2025 14:24

DotAndCarryOne2 · 19/10/2025 14:15

And yet Diptyque themselves maintain that their products are made in France and sourced globally, depending on the product. No specific mention of the UK.

As you say - their product (i.e the candle) is made in France.

The base ingredients from the same places many others do. Their candles might be made in France, and designed in France, but the wholesaler they buy from is UK based! 😊If you take a look at their candles, perhaps Pin or fireside, and then cross-reference their SDS with Candle Shacks, you'll see its the exact same - sorry!

Charlize43 · 19/10/2025 14:25

Personally, I'd be very embarrassed to admit that I'd spent £180 on a candle. Not that I would ever have that type of money to burn.

I'd be too worried about going to the Police station and being met with a chorus of 'Hoooooow muuuuuuuuch?'

I suppose if you live in Mayfair, the response will be very different to South London. They might think it is trifle in Mayfair.

I don't think the OP should be demonised for spending £180 on a candle, likewise for those like myself with our £3.99 candle from TKMAXX or even the one with the £2 candle from Tesco.

It's all relative to disposable income at the end of the day.

Pigtailsandall · 19/10/2025 14:25

DotAndCarryOne2 · 19/10/2025 14:17

So it’s OK to steal something as long as it’s not valuable ? Theft is theft, whatever the item or it’s value.

Right? Or the fact that if OP can afford to buy it, they can afford to replace it so no harm done. It boggles my mind sometimes how petty and jealous people are.
I'd feel incredibly violated if anything at all was taken from my home, so you are definitely not being unreasonable OP

Ophy83 · 19/10/2025 14:26

Sellingseashells · 19/10/2025 14:08

YABU. You can either afford a candle that expensive, in which case you can afford to replace it easily. Or you can’t.

They shouldn’t have stolen. However, it’s a candle. It’s not like they stole something actually valuable, as PPs have said.

This is bonkers. Like saying a Tiffany necklace isn't valuable because other jewellery shops also sell silver necklaces for less. The brand gives it value, which is no doubt why it was targeted for theft

PearlClutzsche · 19/10/2025 14:31

Sellingseashells · 19/10/2025 14:08

YABU. You can either afford a candle that expensive, in which case you can afford to replace it easily. Or you can’t.

They shouldn’t have stolen. However, it’s a candle. It’s not like they stole something actually valuable, as PPs have said.

Ridiculous response.

I have various expensive things that were gifts, that I inherited, or that I bought once but couldn't or wouldn't again.
I also have things of little monetary value that I'd be devastated to lose.

You honestly think OP is unreasonable to be unhappy that someone stole something -anything - from her house?

It's always wrong to steal and distressing to be stolen from; however affluent the victim, whatever the value of the item.

HausofHolbein · 19/10/2025 14:32

I have a giant Jo Malone one that was just under £400.

Smells lovely, but would be hard to steal surreptitiously!😂

ETA: yes - definitely raise this with the EA.

Beeinalily · 19/10/2025 14:33

There's a saying "it's a sin to steal a pin" - whatever was taken, it belonged to the OP, and she has been stolen from. I agree with others that it was probably the estate agent, they probably assumed she'd be too busy and stressed with the move to bother reporting it. As for how much she spent on whatever, that's absolutely nobody else's business!

Differentforgirls · 19/10/2025 14:36

LittleMoreLegAction · 19/10/2025 05:55

The focus on the candle cost is so stupid. I have never had a candle close to this price range but I can understand the appeal. A diptique candle looks nice in itself so it’s a beautiful ornament. I imagine it will give many hours of pleasure by burning a nice scent chosen by the OP.

Many things cost money that I would not pay for. I don’t drink alcohol. I see cocktails costing over £10 each, and it seems so expensive to me. But people enjoy them and that’s fine. A few nights out could easily cost £180 if somebody is drinking. I bet the OP gets more hours of pleasure from the candle.

People are so silly by getting so worked up about the cost of a candle. This thread is about the theft of an object of whatever cost from somebody’s house. Yet bitter and jealous people are getting oh so exercised about the cost of the candle. It’s pathetic. And boring.

I don't think it's jealousy tbh. It's just people with no filters and a judgemental attitude to how other people spend their money. It's HER money!

BlindSpotForCats · 19/10/2025 14:40

When my parents had viewings they had someone steal an avocado out of their fruit bowl.

Serves them right really with their middle class aspirations and spending their own money on an avocado when they should have been satisfied with a mangy apple when others can't afford avocados. That's why this country is going to the dogs.

ETA- true, They did have an avocado stolen.

FreeTheOakTree · 19/10/2025 14:43

Charlize43 · 19/10/2025 10:48

I thought I was being so with my £3.99 candle from TKMAXX, until someone mentioned a £2 candle from Tescos!

There are no 3 wick candles for these prices. Not in Tesco, neither in TKmaxx

InveterateWineDrinker · 19/10/2025 14:45

BlindSpotForCats · 19/10/2025 14:40

When my parents had viewings they had someone steal an avocado out of their fruit bowl.

Serves them right really with their middle class aspirations and spending their own money on an avocado when they should have been satisfied with a mangy apple when others can't afford avocados. That's why this country is going to the dogs.

ETA- true, They did have an avocado stolen.

Edited

Years ago, I remember house hunting with my parents (not in UK) and the gardener telling us to help ourselves from the fruit trees, even giving us a carrier bag. I was then even more gobsmacked when the estate agent opened the fridge and passed out bottles of beer.

Treesandsheepeverywhere · 19/10/2025 14:47

HeatingFiddler · 19/10/2025 13:43

It literally is from the same wholesaler. I would know, I sell soaps. I buy the same materials, from the same wholesaler, as White Company.

Most of them buy their scents from Candle Shack, or Supplies for Candles. Who also do products for Soaps that I make.

Don't believe me? Look at the CLP label on the candle, it will contain the exact same ingredients and information as the Etsy Seller, or Pintail Candles, or Next, or Boots. Why? Because the fragrance oil used all originates from the same place 😊

So, you are completely, irrefutably, 100% wrong.

Nope, the difference is the quantities and quality of scents used, which you should know.

BlindSpotForCats · 19/10/2025 14:48

InveterateWineDrinker · 19/10/2025 14:45

Years ago, I remember house hunting with my parents (not in UK) and the gardener telling us to help ourselves from the fruit trees, even giving us a carrier bag. I was then even more gobsmacked when the estate agent opened the fridge and passed out bottles of beer.

Oh my Lord!

TheHillIsMine · 19/10/2025 14:51

It's so disappointing, as well as pathetic, to have all the comments about spending so much on a candle, buy a cheaper one so it won't matter, plus did you spend so much? as if the poster can't read, etc. Awful and missing the point. Not bright either.

@Calcaata I hope it turns out to be a mistake and it was just moved but if not, go to town with the estate agent.

LikeWhoUsesTypewritersAnyway · 19/10/2025 14:56

HeatingFiddler · 19/10/2025 13:48

It literally is from the same wholesaler. I would know, I sell soaps. I buy the same materials, from the same wholesaler, as White Company.
Most of them buy their scents from Candle Shack, or Supplies for Candles. Who also do products for Soaps that I make.
Don't believe me? Look at the CLP label on the candle, it will contain the exact same ingredients and information as the Etsy Seller, or Pintail Candles, or Next, or Boots. Why? Because the fragrance oil used all originates from the same place 😊
So, you are completely, irrefutably, 100% wrong.

^ Just copied what I put above. Given I am in the business, so to speak, I imagine I know a bit more than you.

FWIW, I could afford to spend £180 on a candle. I just don't, because I'm not a mug.😂

😂😂😂

LikeWhoUsesTypewritersAnyway · 19/10/2025 14:57

@HeatingFiddler

😂😂😂😂😂

Differentforgirls · 19/10/2025 14:58

CoffeeCantata · 19/10/2025 08:49

Surely you’re allowed to be shocked, though.

I learn new things every day from MN. I just couldn’t get past the candle to the main issue!

I mean - would you actually light this thing? 😄 It’s an education for me!

You would be better just apologising for being so judgemental instead of doubling down and taking the thread off topic.

HeatingFiddler · 19/10/2025 14:58

Treesandsheepeverywhere · 19/10/2025 14:47

Nope, the difference is the quantities and quality of scents used, which you should know.

It's the same scents. That's the entire point - so it's not about the quality of the scent. Or even the quantity, since the maximum fragrance load is 10% - anything above is illegal in every EU state and the UK. 😀

JustSawJohnny · 19/10/2025 15:00

Calcaata · 19/10/2025 09:37

I produce it Dip..ya..mum

😂

PGmicstand · 19/10/2025 15:02

sugarapplelane · 19/10/2025 12:55

Who gives a flying fuck how much a candle costs. If Op wants to spend her cash on candles that’s up to her.
Sone of the spitefullness and jealousy on this thread is horrible.
I gave heard that Diptyque candles are amazing though. I would love one.
Theft is theft and this needs to be reported to the Estate Agents and the police. The Estate Agents should have names of all the viewers (unless they were sneaky and gave false names).

Well yes, exactly.
I wouldn't spend that on a candle but I'm not OP. It's her money.
Regardless of that, something has been stolen, and therefore should be chased up appropriately.

Differentforgirls · 19/10/2025 15:05

SushiForMe · 19/10/2025 10:13

As a PP pointed out, lots of people wouldn’t think anything about spending this amount on a night out so not sure why spending it on a candle is different.
Diptyque candles are lovely, way nicer than other brands even the « fancy » ones.

Edited

How better are they than, e.g. The White Company? I love scented candles.

Glenthebattleostrich · 19/10/2025 15:06

Some of the responses on here are absolutely insane.

The OP has had something stolen from her home because the estate agent didn't supervise visitors adequately but apparently its her fault for spending her money as she pleases and being happy just burning a match for 3 seconds 1 every 6th full moon.

I hope you get a resolution from the estate agent and can replace your lovely candle at no cost to yourself.

Now, I must go donate everything I own to charity because I recently decided to treat myself to some lovely Jo Malone hand wash so clearly need to observe some kind of penance for spending my money in a way that makes me happy.

HeatingFiddler · 19/10/2025 15:10

Differentforgirls · 19/10/2025 15:05

How better are they than, e.g. The White Company? I love scented candles.

They're literally not. See my posts above about where all these sellers source their 'materials' to make their candles. 😊

buffyreboot · 19/10/2025 15:11

I earn 28k and spend £60 on a candle. It’s a scent I love, made by a perfumer and it makes me so happy every time I light it. Only need burning for 30 mins and the whole house smells of it
scent is a huge thing for me whether it’s a cleaning product or perfume or candles. If I love it I’ll use it whether it’s a £3 bottle of method floor cleaner or a £60 candle

Kuretake · 19/10/2025 15:12

HeatingFiddler · 19/10/2025 15:10

They're literally not. See my posts above about where all these sellers source their 'materials' to make their candles. 😊

Why do cheap ones smell worse then? Is it just a choice? Genuine question!

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