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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to keep this dress? A Vinted one

55 replies

VintedStrugg · 14/10/2025 20:55

Bought a dress a few weeks ago off of Vinted. Looking back, there were issues with the transaction from the start - seller totally ignored all messages and waited until the last minute possible to send. When the package finally did arrive I gave the dress a very quick look over and clicked ‘everything is ok’, by this point it had been sitting at the post office for a few days and the seller was pestering me to pick it up and get the sale completed.

She waited until I had clicked ‘everything is ok’ to inform me that she potentially had sent the wrong dress. I went back for a second look and she was indeed right - it was a very similar dress (same colour, size material and style) however the one she had accidentally sent was thrice the price of what I had bought.. (RRP £50 vs RRP £150)

Seller immediately began pestering me to send the dress back. I told her that the sale was complete by that point and therefore there was nothing that could be done. She became increasingly persistent and suggested swapping bank details and addresses so that a courier should be arranged - again I told her no, I would not be swapping bank details with a stranger over DM, especially since this is against Vinted rules. She then wanted me to relist it on my own page so that she could buy it back - by this point she was obsessively texting me multiple times a day, becoming increasingly agitated + rude. Due to her manner, I didn’t want to go out of my way to help her out + go through the inconvenience of packaging, listing, posting etc so again I told her no, I would be keeping the dress. I informed her that she should be more careful with what she sends next time and left it at that..

She has since attempted to report me, left me multiple bitchy messages and a 1 star review calling me a money grabber amongst many other things🤣 I blocked her and a woman who seems to be her sister (same surname and location) has followed me to keep an eye.. Ridiculous behaviour from grown women!

Am I really being so unreasonable to keep the dress?

OP posts:
CinnamonJellyBeans · 14/10/2025 20:56

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VintedStrugg · 14/10/2025 21:00

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Not my fault if she sent the wrong thing!

I regularly sell on Vinted and certainly wouldn’t expect someone to return a mistakenly sent item to me.

OP posts:
WinWhenTheyreSinging · 14/10/2025 21:00

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Of course she’s not a thief.🙄 The idiot woman only has herself to blame, and hasn’t endeared herself to the OP either.

I am wondering how similar a different dress can be for someone not to notice though …

VintedStrugg · 14/10/2025 21:03

WinWhenTheyreSinging · 14/10/2025 21:00

Of course she’s not a thief.🙄 The idiot woman only has herself to blame, and hasn’t endeared herself to the OP either.

I am wondering how similar a different dress can be for someone not to notice though …

At a glance they’re basically the same dress (I own the one that I had originally ordered in a smaller size). I’d be fuming if I paid £150 for the one she sent! Very much looks and feels the same quality as its Zara equivalent.

OP posts:
TooManyCupsAndMugs · 14/10/2025 21:06

Mistakes do happen on Vinted - my OH was sent wrong shoes to the ones he bought and the seller admitted he'd sent his wife's shoes by mistake and she wanted them back! Is it really worth the hassle of keeping it? You've done nothing wrong though, it is up to you.

Bobiverse · 14/10/2025 21:06

How are the basically the same dress? I don’t believe you didn’t realise it was the wrong dress.

However, she sent it and you’re under no obligation to return it. I guess she could report to the police as you’re not meant to profit from someone else’s error (like if someone sends money to your bank account by mistake) but I highly doubt this would actually be considered a crime. So, keep it! Unless you care about karma.

SilenceInside · 14/10/2025 21:12

There's no mechanism in the Vinted system, afaik, to deal with this sort of thing once you have accepted the delivery and clicked "Everything is OK". So there is nothing you can do, and she can't refund you via Vinted, and as you've said it's against Vinted's rules to swap details and go off their system. She has made an expensive mistake. It would have been better for her to tell you before you received the order that she thought she had sent you the wrong item, and then you could have gone for the "I have an issue" option to initiate the returns and refund process.

I would block the apparent relative too, and anyone else who pops up following you that seems to be connected to this woman.

NewmummyJ · 14/10/2025 21:14

Sounds like a scam, definitely don't be giving bank details etc and block user.

autienotnaughty · 14/10/2025 21:18

I agree it sounds like a scam. Keep her blocked and possibly block her sister too.

Thaimonstera · 14/10/2025 21:19

You can report her to Vinted for harassing messages, let them deal with her

ItstheHRTpat · 14/10/2025 21:20

Was going to say scam as well. Very dodgy!

neverevergonnaeatkale · 14/10/2025 21:30

I agree it sounds like a scam. Report her to Vinted, block the sister and move on.

VintedStrugg · 14/10/2025 21:38

SilenceInside · 14/10/2025 21:12

There's no mechanism in the Vinted system, afaik, to deal with this sort of thing once you have accepted the delivery and clicked "Everything is OK". So there is nothing you can do, and she can't refund you via Vinted, and as you've said it's against Vinted's rules to swap details and go off their system. She has made an expensive mistake. It would have been better for her to tell you before you received the order that she thought she had sent you the wrong item, and then you could have gone for the "I have an issue" option to initiate the returns and refund process.

I would block the apparent relative too, and anyone else who pops up following you that seems to be connected to this woman.

I would’ve quite happily sent it back and gone through the regular Vinted return mechanisms had she made me aware before I clicked ‘everything is ok’ - it was the fact that she seemed to know yet waited an entire week until it was too late (and is now painting herself as the victim) that really bothers me!

OP posts:
Coconutter24 · 14/10/2025 21:51

You both sound like terrible vinted sellers and buyers tbh.

CinnamonJellyBeans · 14/10/2025 21:52

She "seemed to know" she'd sent you her much more expensive dress by mistake and never said a word, in all the messages she'd sent you prior to you picking it up? Do you actually believe that?

And you didn't seem to know that you'd received her much expensive dress instead of your cheaper dress, before instantly hitting the everything is OK button. Do you actually believe that we believe that?

Just do the right thing and send it back.

Luna6 · 14/10/2025 21:52

VintedStrugg · 14/10/2025 21:38

I would’ve quite happily sent it back and gone through the regular Vinted return mechanisms had she made me aware before I clicked ‘everything is ok’ - it was the fact that she seemed to know yet waited an entire week until it was too late (and is now painting herself as the victim) that really bothers me!

Sounds like a scam to me

Overthebow · 14/10/2025 21:56

How would OP even send it back now anyway? The seller can’t refund as OP clicked everything ok, and there’s no way she should give out bank details to a random person online, and it’s against Vinted policy. I wouldn’t even be messaging B the seller outside the Vinted platform.

ItsNotMeEither · 14/10/2025 21:58

Certainly strange, but why would she do this? From her end, she could only be the loser, so it has to have been unintentional. Do as she’s asked, resist it and let her know, but add a bit to the price to cover the time and effort.

VintedStrugg · 14/10/2025 22:07

CinnamonJellyBeans · 14/10/2025 21:52

She "seemed to know" she'd sent you her much more expensive dress by mistake and never said a word, in all the messages she'd sent you prior to you picking it up? Do you actually believe that?

And you didn't seem to know that you'd received her much expensive dress instead of your cheaper dress, before instantly hitting the everything is OK button. Do you actually believe that we believe that?

Just do the right thing and send it back.

She didn’t message me until after I had clicked ‘everything is ok’. I had texted her quite a few times (and subsequently been ghosted) before this asking for an update on the parcel as it was radio silence and took a week to be sent. It then sat at the post office for a few days until I picked it up - she messaged me as a reminder that it was ready to be picked up (seemed keen to complete + get her money) and said nothing else.

As for me not realising - I ripped the package open in the car and took a quick glance over it for any obvious staining or damage. It’s a pretty generic white dress (and certainly doesn’t look or feel like £150) so no, it didn’t occur to me that it could be the wrong one. In all my years on Vinted I’ve never been sent the wrong item hence it has never been on my radar!

OP posts:
Londonrach1 · 14/10/2025 22:11

Sounds like a scam. I'd report her and sister to vintage and block them. Also do a review back ..keep it honest and truthful

Irenesortof · 14/10/2025 22:15

I wonder if it’s a scam to get op’s bank details. Too much of a coincidence that there were 2 similar dresses at different prices and the mistake was noticed right after the package was accepted.

SurferRona · 14/10/2025 22:16

Caveat venditor! I had a seller send me a wrong item, I ordered a pair of sensible for work grey trousers, she sent a three sizes smaller salmon pink fully sequinned skirt by accident 😂 then told me to keep it or sell it. Will just give to charity I think, but for the life of me I can’t begin to understand how it happened. They weren’t even selling it on their page when I looked over in case I could bundle!

anonbum · 14/10/2025 22:19

Her mistake and maybe if she’d been a bit more pleasant you’d be more inclined to cooperate. Or not, up to you.

I would block and forget about it. Certainly wouldn’t be buckling to her demands by inconveniencing myself or giving any personal details.

bookedanappointment · 14/10/2025 22:20

She’s a scammer. Don’t engage. Even if you were to list it and sell it back to her, she will probably “not receive” it and you’ll end up with no dress and out of pocket for the price you originally paid her. Report her to Vinted and block her and her sister. Unless you’ve lots of good reviews or are a pro seller, I’d consider creating a new account.

childrenwatchthefools · 14/10/2025 22:22

How is it a scam? What would be in it for the seller?

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