AIBU to keep this dress? A Vinted one

[VintedStrugg]

Bought a dress a few weeks ago off of Vinted. Looking back, there were issues with the transaction from the start - seller totally ignored all messages and waited until the last minute possible to send. When the package finally did arrive I gave the dress a very quick look over and clicked ‘everything is ok’, by this point it had been sitting at the post office for a few days and the seller was pestering me to pick it up and get the sale completed.

She waited until I had clicked ‘everything is ok’ to inform me that she potentially had sent the wrong dress. I went back for a second look and she was indeed right - it was a very similar dress (same colour, size material and style) however the one she had accidentally sent was thrice the price of what I had bought.. (RRP £50 vs RRP £150)

Seller immediately began pestering me to send the dress back. I told her that the sale was complete by that point and therefore there was nothing that could be done. She became increasingly persistent and suggested swapping bank details and addresses so that a courier should be arranged - again I told her no, I would not be swapping bank details with a stranger over DM, especially since this is against Vinted rules. She then wanted me to relist it on my own page so that she could buy it back - by this point she was obsessively texting me multiple times a day, becoming increasingly agitated + rude. Due to her manner, I didn’t want to go out of my way to help her out + go through the inconvenience of packaging, listing, posting etc so again I told her no, I would be keeping the dress. I informed her that she should be more careful with what she sends next time and left it at that..

She has since attempted to report me, left me multiple bitchy messages and a 1 star review calling me a money grabber amongst many other things🤣 I blocked her and a woman who seems to be her sister (same surname and location) has followed me to keep an eye.. Ridiculous behaviour from grown women!

Am I really being so unreasonable to keep the dress?

Block her snd her sister and complain about them to vinted.

YABU for saying “ Off of”…..

I think you’re being very unreasonable. I don’t understand the potential scam with this, although I can understand why you’re reluctant to give the seller your bank details. I buy and sell a lot on Vinted, and the seller did nothing wrong in not sending the dress immediately - I always send everything I sell within 24 hours but recognise that many people are busy and you have several days to post items. If someone was sending multiple messages nagging about something about something that was within its despatch time, I think many sellers might dig their heels in and not post until close to the deadline. As a Vinted user, you will be aware that if a seller doesn’t post an item within the deadline, the sale will automatically be cancelled and the buyer refunded. This didn’t happen in your case so the dress was clearly sent within the accepted timescale. You said thst you sent the seller many messages about the despatch of the dress, but you then left it at the post office for several days when it arrived!

The seller clearly made a mistake in sending the wrong dress - it’s easily done if you’ve got a lot of items for sale - and you also made a mistake by not checking that you had been sent the correct dress when it arrived and you accepted the order. I can understand why she may not have realised the mistake immediately and I don’t for a minute condone her being rude to you, BUT it sounds like quite a lot of money is at stake for her, which she may not be able to afford to lose. If I made an expensive mistake like this I would hope that my buyer would be a bit more understanding. You’ve referred to this as being a £150 dress whereas the one you bought had a retail price of £50, so assuming that there was quite a significant difference in the sale price for the two dresses, there could be a fair amount of money at stake for her. Of course she shouldn’t have been harassing you, but your attitude also sounds fairly awful. Of course technically there is nothing that she can do through Vinted, and if you report her attitude to Vinted, they won’t do anything, even if you manage to get through their horrendous AI system.

It would leave a nasty taste for me to keep this dress under the circumstances. As a seller, I know that I can easily photograph and list an item on Vinted in a maximum of five minutes, and pack it around the same time, and you could do the same. Would it really hurt to do the decent thing and list the dress for what you paid for it, plus the postage you paid, so thst she can buy it back? Most people have an Evri shop, Yodel shop, Post Office, or Inpost locker fairly nearby, and you could select whichever postage option is most convenient for you.

Vinted have looked in to the case and allegedly ‘taken action to discipline’ her due to the request for bank details etc

Good - ignore posters saying that yabu, they’re clearly not very experienced in the Vinted rules. She’s trying to have you on!