To not go in this supermarket again after this?

[Lucylove9]

I know it won’t be a loss to them..

I went to my local by myself Morrisons and picked up some bits for me and my little one. I didn’t get too much, just a basket full. There was only one check out open and it was quite busy so went for the self check out.

As soon as I got there, the shop assistant I felt was like hovering over me. Then the unexpected item thing went off. I know this occasionally happens for no reason, but he came over to help and then checking through my bag. It then went off again. I think possibly as I’d moved the bag slightly. He starts checking through my bag again. He pointed to some smoothies and asked ‘’have you scanned these?’’ When I clearly had as it said kids smoothies on my scanned list. I’d scanned everything.

I know some might think he was doing his job but he wasn’t hovering near anyone else. I’d done nothing to seem suspicious. Just made me feel like he thought I was a criminal

You got off lightly love. Last time I went through the self scanner, the alarm went off and a dark shadow cast itself over the counter - I looked up, and it was Batman! Looking very stern.

"Did you scan that duck?" he asked, pointing to a frozen chicken. Before I could say owt, the bird itself replied: "I'm a hen, not a duck, but she didn't scan me! She didn't scan me!"

I showed Batman the scanned list where it plainly said ONE FROZEN HEN. He pursed his lips and grumbled, "I'll let you go this time, but be warned - next time you might have Spiderman or The Hulk to deal with."

When I got home, I found a miniature tape player hidden inside the chicken. They do this sort of thing to drive away people who shop in their PJs, but I was wearing a ball gown!

It’s their job to be cautious. I’ve seen a couple of people trying not to pay.

What a massive overreaction.

You are being utterly, utterly ridiculous. He won't give a shit, he won't even have remembered you ten seconds after he finished with your shopping.

I do this and once another woman came along and tried to start scanning her stuff through while my stuff was still loose in the bagging area. Utter madness. I hate self service tills but they are unavoidable now. I'm super slow at them as well for some reason.

Agree with a pp, use the checkout next time. Self service is crap.

If you were shop lifting then feel guilty. As you were not be happy the chap was helping you.

You set the thing off twice, so I guess it worked out well that he was hovering?

You are definitely overreacting OP. I am normally looking for someone to make sure they are there when the blooming things go off so they can deal with it quickly. I think they know people find them frustrating. Maybe he knew that was a problematic till or thought he was being efficient making sure he could assist when it did get triggered. I think that is more likely than he had you targeted as a criminal.

Just because you don't look like a shoplifter ( is there a specific look ?) doesn't mean that you're not light fingered.
Wasn't Richard Madely caught shoplifting once?
Im not accusing you of being one btw .

You should tell him that while he's been concentrating so hard on you he's missed a real shoplifter.

This happened to me yesterday in marks and Spencer's. I had actually forgotten about it untill now because she was only doing her job. Complete non issue

When people are shoplifting thousands of items this whole idea of double checking self scanners seems ridiculous.

Don't do self scan OP - Morrisons aren't paying you to work there! You don't get a discount because you've done the work of a shop assistant - all that happens is that shops use us to fulfil their obligations and charge us for the privilege, while they cut shop workers' jobs!

I think they tend to know which one is to e ‘touchy’ till/bagging area as frequently they have said to me ‘this one is always a bit dodgy’ so it would make sense to position themselves there. Either that or you were by the till that if they stand there there are in the middle of all the tills. Quite frankly I wouldn’t take it personally, they are just doing their job.

@Tubestrike I get that there is no specific “look” of a thief but she watches me every single time. It’s bonkers.

I hate those self scanning tills, but try not to take it personally. It might just be that this particular till has been playing up, and he was hovering because of that. I wouldn’t avoid the supermarket based on one “uncomfortable” experience, but if it happened again, neither would I hesitate to say something to him.
But I’m also the person that would walk away without the trolley full of shopping because I was pissed off with the till/ cashier 😂

What a shocking story. Someone call the Daily Fail.
”Woman has normal everyday experience while out shopping”.
I just don’t know what to say.

You’re overreacting. The self scan till itself in Lidl asks ’Have you scanned all of your shopping today?’ I have been known to sarcastically respond’No, thought I’d shoplift the lot today’.

OP yes I am sure you felt uncomfortable by his actions, I’d be annoyed to - just like I am by some of the nasty remarks you received on here - and they think your over reacting!

What actions trying to figure out why the machine keeps going off. So that op can get on with scanning her shopping and not have the machine go off every 10 seconds stopping her being able to do that.

Outing a little but i work as a team leader in Morrisons and can say that at least 80% if not more of shoplifters are woman aged between 35-60. At least in the store I work in. So it may seem the security “only” target woman but that’s cause they are the most likely to shoplift(again at least in the store I’m in)

I couldn’t get past ‘bits’.

Yes Morrisons are pretty annoying. If you stop going I would at least write to head office with the reasons why. It annoys me that in one of mine there is a closed barrier to go through after you have paid, you don't need to scan your receipt (so not as bad as Sainsbury's) but there is some sort of check, I think done by staff on the tobacco counter overlooking it. Once it didn't let me out as I was too quick and then I saw a staff member have to press a button to release me.

Also in this one they have a tendency to hover over you at times, but when something goes wrong, they are nowhere to be seen. The other, bigger, Morrisons is worse for staffing and self service.

My thoughts exactly. Its to make it look like they are doing something