Currently away for the weekend, is this acceptable?

[DBD1975]

Would appreciate views on whether or not I am being unreasonable in thinking en-suite facilities are not acceptable.

We have paid £440 for a weekend break in the UK. I am not happy and asked to move rooms but was told not possible as fully booked.

Don't know if I am being unreasonable and others would find this shower room acceptable or I am not being unreasonable and it is not what others would expect.

Thank you for being the voice of reason.

If this the standard disabled people have to put up with then for me it would be unacceptable.

😂😂😂

In the real world, you’re delighted to have a room that is accessible. It’s nowhere near oerfect though but hey Ho, you take what’s available… So…

You dint care about the curtain vs screen because … ah yes the screen would make it really hard work for you (imagine you’re on your own, need to transfer onto the shower seat and obviously can’t push the wheelchair too far away from you….)
Theres no red call cord if you fall over (huge risk!) on your photo but a sign saying no more than 100kg (I assume for the seat) which basically bars many disabled people from using the shower.

So yes unacceptable as an accessible room but not for the reasons you imagine 😢😢. Somehow disabled people have a … more down to earth approach to that. Like I’d rather stay safe type of thing.

If offered accessible room would you not ask what is the difference if you are not sure?

im going to say, I’m sure you know what racism is.
You need to now learn about ableism.

Because not knowing what accessible means is pretty poor.
So is the ‘I can’t believe disabled people accept rooms like this’ etc…..

Making jokes around ‘of course it’s me being stupid’ doesn’t help.
A much better answer should be ‘shit! I didn’t know that. Next time I’ll know’

fwiw before I became a wheelchair user, I’ve had accessible rooms too. And I knew very well I meant handles everywhere, a shower rather than a bath and a bigger room/bathroom. It might have been surprising the first time I had one. But being horrified the way you are? Come on.

Of course not.
Because they KNEW what it meant and it’s clearly réception being bad at communicating.

Obviously 😂😂

Most likely dh was told its an accessible bathroom but he didn't twig the meaning...

It's usually pretty limited which rooms you are allowed with a dog. Often ground floor which is also where the most accessible rooms are, sometimes you get an outside door so you can get in and out with the dog (or wheelchair) easily.

It’s not piss poor. It’s a standard accessible shower room done to a set of specifications, designed to suit all kinds of disabilities. The grab rails are blue for the visually impaired as they stand out more, there’s probably a shelf for a stoma bag. Yes, they’re far from attractive but I can assure you that it will have been at least as expensive to fit out as a deluxe bathroom

I don’t understand why you are arguing with people on here. After all, they didn’t give you the room so their opinions are less than useless. Take your fight to the hotel.

It might well be designed to suit all disabilities, might have been expensive to fit out, but should still be aesthetically pleasing, with some thought as to where the toilet goes in relation to the shower etc. My mother is very elderly and disabled and her en-suite shower room is far better than the one the OP has ended up with. I really think there is no excuse, other than the hotel has tried to fit x number of accessible rooms into the footprint of standard rooms, so the bathrooms have suffered.

For those saying they don’t know what accessible is, I’ve just checked a random Premier Inn. This is what shows under general hotel Facilities - pretty self explanatory what accessible means I would think?

It's irrelevant that is was an accessible bathroom - except that it wasn't a bathroom, it was a shower room. And a shower room nowhere near the standard of the bathrooms the OP saw illustrated in the brochure, IIRC. Several pp have commented on what a low quality room it is. OP has a strong case against the hotel based on 'bathroom' quality.

Painful, but this is why we don't let men book stuff! They don't bloody listen!

It sounds as though your DH was told it was an accessible room and he didn’t know what that meant. That is on him, I’m afraid. It’s a commonly used term, most people would understand. It’s unfortunate, but I don’t think the hotel are at fault.

The issue of whether it was an acceptable alternative is another matter. If you paid for a luxury bathroom then you should have had one, accessible or not. So I think you have a case for being offered less than you paid for.

Pics are vastly different. Not impressed. I’d be disappointed to be expecting what you showed and have what you ended up with, it was ugly.

It will come down to the following:

what does it say in the T&Cs of the booking?
what does it say in the T&Cs on their website?

it’s likely they include the following:

pictures are representational and not the actuaL room.
some rooms have baths and some have showers.
you either haven’t booked a “particular” room, you’ve booked a room type (exceptions to this would be booking a special suite for example, or a boutique hotel that has very individual rooms - or as seems to be the case here, they told your husband the only room they had left was an accessible room, but he went ahead and booked it anyway.

If it is the hotel linked to above, it clearly says “some rooms have baths”, not ALL rooms under the description for deluxe rooms.

Sorry it says most of the rooms have baths over showers - but doesn’t state all
rooms have baths

I would be miffed about not having a bath but its not the worst bathroom I have seen; its very clean. How can a shower curtain be “gross”? Honestly people are so fastidious.

If i was told it was an accessible room I would have asked what that meant. I wasnt sure what it meant. Dont think I would have thought of dog though.
But I do hope the rest of your weekend was enjoyable though.

A bathroom has a bath. It's in the name.

Yeah there's nothing wrong with the bathroom except the absence of a bath for someone who wanted it. Apart from the rail and the shower seat, it looks like a pretty standard bathroom in my country, nothing wrong with it.

If the hotel is the same one that another poster has linked to, then the free standing bath is for the superior rooms, which the husband didn't book, so OP can't complain it didn't match the picture she shared, though she can certainly tell them how disappointed she was not to get a bath and how important that detail was to her. But I expect they will just reiterate that they told her husband it was an accessible room and he booked it anyway - a lesson for him to clarify details in future!

That's not really true nowadays when so many people don't have baths just showers. Lots of hotels now only have a shower in the bathroom.

@weirdoboelady that’s not true. Many hotel rooms now have showers not baths in their ‘bathrooms’

🤣🤣🤣🤣🤣 bless you!

Plus if you look at the screenshot above (assuming it is the same hotel), the facilities show a shower head graphic , not a bath