Currently away for the weekend, is this acceptable?

[DBD1975]

Would appreciate views on whether or not I am being unreasonable in thinking en-suite facilities are not acceptable.

We have paid £440 for a weekend break in the UK. I am not happy and asked to move rooms but was told not possible as fully booked.

Don't know if I am being unreasonable and others would find this shower room acceptable or I am not being unreasonable and it is not what others would expect.

Good, glad to hear it!

That's the accessible bathroom I always book for my mum, but I would expect a gleaming bathtub for myself at £220 per night!

YANBU, you should have refused the room as soon as you saw the bathroom.

it's not tied to the cistern, it's wrapped around a handgrip, I'd move it to the other handrail fir the duration of my stay & ignore it. I can shower without it.

i wouldn't use a bath in a hotel room no matter how 'luxury' it was. I can't get past the ick of it.

I suspect @DBD1975 that they told your DH, but it just didn't register with him what the difference would be. Sadly it's very difficult & very expensive to make accessible bathroom look luxury & be safe. I would have been a bit disappointed, BUT, a) I'd never let DH book as I'm very fussy about what I do/don't like & b) with age I've come to realise that having things like accessible bathrooms readily available (for those who do need them) means people who don't need them being more tolerant of them so they can have more of them available when needed.

I hope you still had a good weekend x

Yes, I'll leave you to your pity party echo chamber. 👋

Exactly!! Best attitude to have!

No. Great attitude.

My comment was in reply to another that said the fittings were cheaper than the non accessible ones. Which they aren’t

Hotels can't afford to have the rooms sitting empty. Do you think they should just not have accessible bathrooms? People who don't need accessible bathrooms can use them. They're just never as 'luxury' because it's virtually impossible to make them look or be that way due to the nature of the equipment needed or safe surfaces.

if you want a luxury bathroom & aren't prepared to accept an accessible bathrooms (to help the industry provide them fir those who di) you need to pay more attention when booking

And where is the handgrip? On the cistern.

Fine to not use the curtain, I’d do the same, but then the entire bathroom is going to end up soaked from the shower spray. It’s far too tight a space to call it a walk-in shower.

That’s fine but they need to make sure guests are aware what they are booking beforehand, and possible offer the rooms at a slight discount given that they are less desirable to most guests. I agree that more attention needs to be paid at booking - the OP’s DH should have ensured he had email confirmation and everything in writing.

Why so angry? I wouldn’t accept what op was given. You don’t expect a hospital bathroom when you book a spa hotel.

The loos are always too high too.

I would think - as I frequently do - that it’s a great pity that the disabled or elderly are expected to be grateful for such basic utilitarian facilities with no attempt whatsoever to make the room pleasant, luxurious or in any small way matching the hotel’s ambiance. It can be done.

This is an accessible bathroom in the most basic room at The Grand in York, a spa hotel which charges similar to what the op is paying. Other than grab handles it looks pretty good and the same as their normal bathrooms.

Why must accessible bathrooms be ugly or plain? Lovely tiling etc. and something other than stark white walls won’t inhibit access or cleaning!!

I think it’s horrible. Sorry. That shower curtain is awful.

Totally missing the point. We know why hotels must have accessible bathrooms. We know why the OP got one when she apaprently didnt book one. The actual point is a) they should put as much effort into designing their accessible bathrooms to be similar to the non accessible bathrooms and way less clinical and utilitarian than this one and b) they should make it clear when they are allocating these rooms as the last available rooms to people who havent specifcally requested one. If they did a) b) would be way less of an issue for them.

Still here!

That is lovely.

Just to advise we did get a booking confirmation and my husband booked a deluxe room with no mention of it being accessible.

That is exactly what happened, the whole blooming wet room got soaked, the toilet, the floor, it was just horrible.

Do you work at the hotel?

Do me a favour!
We booked a deluxe room with no mention of an accessible bathroom.
The bathroom someone else has posted of an accessible bathroom in York is lovely.
Not sure why you comments are so vitronic unless you work at the hotel (the staff were not great either)!

Brilliant, of course I knew before we went the hotel was fully booked for the weekend! 🙄
And you have rumbled me, I am a 60 year old entitled Princess who believes the world revolves around me. I also think my husband, and everyone else should worship the ground I walk on and I cry if I so much as break a nail!!

Yanbu. Wet rooms can be really cold and messy. A plastic shower curtain is always grim too. I would be disappointed OP especially if your stated room details included a bath as that’s much more relaxing to many people. Unless they said explicitly on the phone that it’s a wet room without a bath, claiming that they said it is accessible is meaningless as you aren’t to know what that actually means anyway.

It's a bathroom, a place for ablutions and a shower, also bigger than most.

What's the room like?