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to ask a question about eBay??

2 replies

TheThingsWeDo4Love · 30/09/2025 08:06

Hi, I’ve bought an electrical item from a seller on eBay, but the item has become faulty, and fortunately is still within warranty.

The seller has asked me to make a video of the electrical item in action, which would demonstrate the fault more effectively than a single still photo.

I have made the video, but when I try to add the video to my message to the seller, it won’t take it.

Does anyone know of a way I can send the seller tge video I’ve made, to the seller?

Thank you to all who can provide me with practical answers, especially if it works 🤣

OP posts:
Redburnett · 30/09/2025 08:08

Just tell seller you want a refund. Raise a 'not as described case' with ebay if necessary.

TheThingsWeDo4Love · 30/09/2025 08:26

Redburnett · 30/09/2025 08:08

Just tell seller you want a refund. Raise a 'not as described case' with ebay if necessary.

Thank you for your post, but I need to follow the route as described in my initial post.

OP posts:
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