Should I tell Tesco I basically stole £300 from them?

[loamy]

Just checked my banking app and had around £300 more than I was expecting. Turns out that one of our shops was cancelled by dh but it still showed up for delivery. Husband wasn’t in so son accepted the order AND we got the refund. So it’s actually funny because our texts shows us getting our wires crossed. Husband thought I had unilaterally decided to reorder. He asked “so you did decide to do the shop in the end” and I answered in the affirmative as I very coincidentally happened to go into M and S for some bits my daughter wanted to try. And it was that I thought he was referring to. I thought her was being sexy cause dd went a bit overboard with the cookies, dips etc

Anyway, it’s been about three weeks. I guess this has slipped through.

Wouls you tell Tesco? I’m surprised that the idea of being sneaky flashed in my mind.

It was a pricier shop as DH ordered a few nicer bottles of wine to enjoy for a family event.

Even it was their error, stuff like this is why prices are going up so much!

Good to see you have some morals ………

Erm,

"AI Overview

+5

"Grocery price increases in the UK are caused by several factors, including the ongoing effects of extreme weather on crop yields and global supply chains, the lingering impact of the war in Ukraine, and increases in production costs such as labour and government-mandated wages. Additionally, post-Brexit non-tariff barriers, such as increased border checks and paperwork for imports, continue to raise costs for producers and retailers.

Supply and Weather:
Extreme weather:Droughts and poor harvests, both domestically and globally, have significantly reduced crop yields and driven up the value of goods like oats, coffee beans, and cocoa.

Global supply chains:Events like the war in Ukraine have disrupted supply chains, impacting the availability and cost of various food items.
Production Costs:
Labour costs:Increases in the National Living Wage and National Insurance Contributions are being passed on to consumers through higher prices.
Regulatory changes:Upcoming border checks and changes to packaging regulations are expected to further increase costs for food businesses.
Brexit:
Non-tariff barriers:Despite a trade agreement with the EU, the paperwork and checks required for imports have created delays and higher costs for both producers and retailers.
Demand and Other Factors:
High demand for certain products:A rise in demand for items like butter, cheese, and eggs, combined with tightening supply, contributes to price increases for those goods.
Climate change:This is expected to increase the frequency of extreme weather events, which can lead to crop failures and further price volatility. "

Sorry for the long post. Doesn't really mention errors in deliveries. 🤷‍♀️

Interesting!

So all those who are saying it's legally stealing are wrong, it's Tesco who are in the wrong according to the law.

Tesco isn't "people". Tesco is a massive profit making enterprise that has ethically dubious practices in agriculture, animal products, climate change, company ethos, cotton sourcing, dairy welfare, hen welfare, packaging, tax, and workers. It is responsible for driving independent companies out of business and serious exploitation of workers in its supply chain.

Yes, we absolutely should use our own judgement and not blindly go along with the law.

We are looking at possible future with a far right, racist party taking power in this country. If that happens I certainly hope people will use their own judgement about things and not just blindly follow "the law" as if it's the same thing as morals. It isn't.

We should treat people the way we want to be treated, and yes it's morally wrong to steal from a person even if you don't like them in most circumstances.

But corporations are NOT people.

£300 is significant… if it was £80 maybe not but for me that amount is a lot.

This is very far from a winning argument. Please stop digging.

Hardly an assays…. Make complete sense.
Op took something that did not belong to her.
yes it was a mistake, but if Tesco , mistakenly took £300 , and op didn’t realise for 3 weeks, she’d want it back.
Tesco wouldn’t say ‘well she’s well off, I’ll just keep it’ would they?

This reminds me of a night out years ago.
4 us had a meal and waitress forgot to add the cheap bottle of wine to our bill.
I noticed and told the waitress

The wife of the other couple, was practically in tears , when she realised she hadn’t got away with it (£18.00 in today’s money).
I was confused. We’d had a great night. We’d enjoyed the wine.
The waitress would have been in big trouble.
Never realised that so many people had this mind set.
At the end of the day , it didn’t belong to the op.
if she could afford an a shop of £300, she’s not stapped fir cash, so is this just greed?
Either way telling Tesco is the right thing to do ….. and they probably would have said ‘keep it’ anyway.

Totally different. You ordered the wine, OP cancelled the delivery. It would have been more analogous if the waitress had mistakenly brought you and poured a £150 bottle of wine instead of the £18 one you ordered. Would you be clamouring to pay for it? I wouldn't!

I’m astonished at how many people wouldn’t do the right thing and call up to explain what happened. The shop was cancelled and yes Tesco shouldn’t have delivered but this could have also been avoided by simply not accepting the delivery? I get it was the teenage kid accepting it but either they were expecting it (as in they were told this would happen) or they were careless by not checking. If I wasn’t home and massive delivery shows up my kids would be calling to ask (because I’d usually be in for a delivery or tell them to ensure they know what to do).

Both parties to blame here IMO. Sincerely hope OP grows a conscience.

As for the argument "OP can obviously afford it" I have no words. Would it be OK for a business owner to deliver, unsolicited, goods to expensive houses on the grounds the owners could clearly afford it?

The OP owes Tesco nothing for their error. Neither her money, nor her time.

The restaurant only had cheap bottles - I certainly would have noticed something expensive
Then again I would have noticed a £300 addition in my bank pretty quickly
Infact I did once get overcharged by Tescos once and they rectified Straight away.
I have always believed in being straight / honest with people and have found it ti have put me in good stead all my life.
But each time their own I suppose.
The people who would pull a stunt in like op, in real life, and I don’t know many , you wouldn’t touch with a barge pole.
2 of these type of people actually got sacked - it’s just crossing the line.

But people are saying Tescos can afford it - so can op.
my shopping today won’t be anywhere near £300

THIS
And my kids would be the same.

It happened to me several weeks ago. I cancelled the order but it still turned up. I assumed they’d take the money, but they didn’t, so that’s on them.

normally I am a very honest person and if this were a small family owned shop i would say yes but as it is Tescos no I would not tell them. They make enough profit out of us as it is and every week their prices are increasing.

I would t bother, they won’t care. They delivered entirely the wrong delivery to us and when I rang them they told us to keep it and sent ours too!

Exactly. It's their error so they cannot expect payment. Food cannot be collected and resold. No point whatsoever OP spending any time trying to rectify their mistake when there is nothing to be done either way.

Apparently some people can't.

I think some people can't understand the concept of theft by finding.

Possibly because some posters here have comprehension issues ?

But at this point what would informing Tesco even achieve?

We have clarified that Tesco cannot demand the money back, and would be unlawful in doing so.

They also wouldn’t take perishable goods back, it would take more time and effort and money to do this every time they made a mistake.

So the bottom line seems to be people would just contact Tesco knowing the shop will say ‘our mistake don’t worry about it’ to just make themselves feel better and morally superior, even though nothing has changed.

Exactly. It's performative nonsense. If anything, handling OP's call would cost Tesco more than the loss they have already sustained (due to their own error) as well as wasting the OP's time.

[deleted as quote didn't work so it didn't make sense]

It's not the same thing at all.

A restaurant is not an enormous company that makes massive profits in part from dubious practices that harm others and close local businesses.

In a lot of restaurants, if you don't pay for your food or drink, e.g. if you ran out of the restaurant, then the person who served you has to cover it.

Even if they don't have that policy, a human being you met and interacted with may well get in trouble for their mistake. Really unkind to put them in that position.

With Tesco, it's their system that's at fault, not an individual.