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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think that shoplifting is not my f#%*ing problem

277 replies

ShoveItUpYourArseMargaret · 07/09/2025 16:23

I can't he the only one. I've never stolen a thing in my life.

I have had it up to here with the extra security measures in shops lately.

Today in Sainsburys, I went back to the aisles with my PAID FOR shopping, to check the price on the shelf l as I'd been overcharged SO actually Sainsbury's were stealing from me. As I went back through self-checkout area where I'd paid, my trolley wheels then locked 🙄

....Also, not long ago, I did some shopping in TK Maxx and boots and the alarm went off when leaving TK Maxx because the person on the till hadn't deactivated the security thing. We went back to the till and the security person WHO HAD BEEN STANDING THERE WATCHING US, came over and rifled through my bag. I told him some of the stuff was from boots and he said, no, he had to check that too. In the process, one of the items from boots costing £10 went missing. So TK Maxx actually stole from us.

I used to love TK Maxx but wont go there anymore now.

Shoplifting is NOT my problem, I don't do it and never have. I'm not a criminal and expect not to he treated like one. Shops who are happy to take your money but treat genuine customers like shit are in danger of scaring off people who are there to spend money, they'll just end up full of shoplifters. 🤷‍♀️

OP posts:
DeeKitch · 08/09/2025 08:53

Crownit · 08/09/2025 08:50

Have you been back?

Yes

mumofoneAloneandwell · 08/09/2025 08:54

stillhiding1990 · 08/09/2025 07:39

Asda isn’t run by the council, it’s not got no obligations to stock certain foods.

Okaay Ok GIF by MOODMAN

?

mumofoneAloneandwell · 08/09/2025 08:55

ladyamy · 08/09/2025 08:01

What was the £20 a week taken off benefits?

It was heavily announced at the time

£20 per week given during covid, then revoked when gas and food prices soared whilst big companies made record profits 🤢🤢🤢

mylittlekomododragon · 08/09/2025 08:55

Our local coop is a new building with two entrances. The rear entrance exits onto the car park. Shoplifting is so rife that they permanently shut the rear entrance, which means my disabled husband can no longer use the store as it’s too much hassle for him to park round the back, and get his mobility scooter out to go round the front. That, combined with their high prices, means I never go there now, drive three minutes down the road to Lidl. At least there the cheese isn’t under lock and key.

Tiredofwhataboutery · 08/09/2025 08:56

DeeKitch · 08/09/2025 08:38

I wouldn’t know

When I used to do a supermarket shop in France and NL. A lot of shoplifter prevention was done in the way in. Handbags would be cable tied closed, other store bags would have tops stapled. Lockers for you to put your stuff in. The easiest thing was to go in with just your bank card or phone, I’d stick bags for life in boot and just decant from the trolley at the car. As it happened to everyone it was very normal.

I wouldn’t mind that sort of thing I do mind wasting my time because the joint of meat (or something) comes with a flat tag that needs deactivating but because I have to check out my own groceries it doesn’t get done. Have an alert on the till, at least so you can say to a staff member need to deactivate tags on x and y. Happy to pay first then have deactivated but the rigmarole of pay , pack, walk to exit, alarm, return, unpack shopping , check receipt, oh yes it’ll be this, deactivate then finally exit is not for me.

EilonwyWithRedGoldHair · 08/09/2025 08:56

Tiredofwhataboutery · 07/09/2025 19:08

I think some people steal because prices are high. I think lots steal because they can sell stuff on quickly. There’s whole gangs of people who come from abroad ( predominantly Albania going on the number of people in jail) who then go on a spree up and gown the country stealing thousands of pounds worth of stuff a day. Short jail sentence if anyone catches them / can be bothered to convict.

I think I’d have a lot more sympathy for someone nicking a block of cheese than I would someone stealing hundreds worth of batteries/ small tech/ booze to sell on.

23 years ago when I worked in a department store we'd have people come in and shove armfuls of branded goods into a bag before legging it. One of my colleagues gave chase once and got in a lot of trouble for it.

It might have helped if we'd not had the branded goods by the entrance, but that's where they had to be on the lay outs so that was that.

jnh22 · 08/09/2025 08:57

EasternEcho · 08/09/2025 08:44

I don't live in the UK, and don't shoplift, and thankful that I'm not in a situation where I would need to. But the narrative of supermarkets that they have to raise their prices to offset shoplifting is self-serving. Their cost is wholesale, not retail, Shrinkage is already factored into their forecast, due to spoilage, damage, and theft and the cost is already factored into pricing models. They also post record profits year over year even during the pandemic. The price increase being passed on to shoppers is basically just increasing shareholder profits, as losses are not eating into their bottom line. The sheer quantity of goods thrown out each day is eye popping.

For what it's worth, this is from Forbes on Sainsbury's for period ending March 2025 : " Strength at the core meant underlying operating profit from its retail operations breached £1 billion for the first time last year. This was a shade over the prestigious benchmark and up 7.2% from financial 2024. Underlying pre-tax profit was up 8.6%, at £761 million.

Sainsbury’s said that “we have delivered a record-breaking year in grocery, outperforming the market every quarter for a second consecutive year and making our biggest market share gains in more than a decade as more customers come to Sainsbury’s for their big trolley shop.”

Edited

You’ve articulated this so well!

Im always amazed that people fall for this reasoning - these are very large corporations who make A LOT of money. They are hardly just scraping by and need to pass on any and all costs to the customers.

I’m not sure why so many people accept this - then again, I’m not sure what the alternative is? All the large supermarkets seem to be of a similar ilk so not many options to “shop with our feet.” Maybe Costco, butchers and farmers markets?

Maverickess · 08/09/2025 08:59

DeeKitch · 08/09/2025 08:38

I wouldn’t know

Why not?

You're the one demanding that it should be happening. Put your money where your mouth is and come up with a way that a shoplifter can be reliably identified with there never being the possibility of a customer being ever asked to check their bag. Or the shoplifter getting away with stealing.

DeeKitch · 08/09/2025 09:00

Tiredofwhataboutery · 08/09/2025 08:56

When I used to do a supermarket shop in France and NL. A lot of shoplifter prevention was done in the way in. Handbags would be cable tied closed, other store bags would have tops stapled. Lockers for you to put your stuff in. The easiest thing was to go in with just your bank card or phone, I’d stick bags for life in boot and just decant from the trolley at the car. As it happened to everyone it was very normal.

I wouldn’t mind that sort of thing I do mind wasting my time because the joint of meat (or something) comes with a flat tag that needs deactivating but because I have to check out my own groceries it doesn’t get done. Have an alert on the till, at least so you can say to a staff member need to deactivate tags on x and y. Happy to pay first then have deactivated but the rigmarole of pay , pack, walk to exit, alarm, return, unpack shopping , check receipt, oh yes it’ll be this, deactivate then finally exit is not for me.

I noticed that in America - seemed OTT but if it stops shoplifting am all for it

jnh22 · 08/09/2025 09:00

Tiredofwhataboutery · 08/09/2025 08:56

When I used to do a supermarket shop in France and NL. A lot of shoplifter prevention was done in the way in. Handbags would be cable tied closed, other store bags would have tops stapled. Lockers for you to put your stuff in. The easiest thing was to go in with just your bank card or phone, I’d stick bags for life in boot and just decant from the trolley at the car. As it happened to everyone it was very normal.

I wouldn’t mind that sort of thing I do mind wasting my time because the joint of meat (or something) comes with a flat tag that needs deactivating but because I have to check out my own groceries it doesn’t get done. Have an alert on the till, at least so you can say to a staff member need to deactivate tags on x and y. Happy to pay first then have deactivated but the rigmarole of pay , pack, walk to exit, alarm, return, unpack shopping , check receipt, oh yes it’ll be this, deactivate then finally exit is not for me.

The having to wait at the self-checkout for staff to come from wherever they are in the store and remove a security tag for an item really winds me up!

I wouldn’t mind so much if someone was right there but they never are.

DeeKitch · 08/09/2025 09:01

Maverickess · 08/09/2025 08:59

Why not?

You're the one demanding that it should be happening. Put your money where your mouth is and come up with a way that a shoplifter can be reliably identified with there never being the possibility of a customer being ever asked to check their bag. Or the shoplifter getting away with stealing.

Put your money where your mouth is! You tell if you know. It needs to be seen or whatever they do

Crownit · 08/09/2025 09:03

DeeKitch · 08/09/2025 08:53

Yes

And no more high jinx?

DeeKitch · 08/09/2025 09:04

Crownit · 08/09/2025 09:03

And no more high jinx?

lol! Usual man is back - all is well

Clarefromwork · 08/09/2025 09:08

You must look suss

DolphinOnASkateboard · 08/09/2025 09:09

I've never carried a bomb onto an aeroplane, but every time I take the kids on holiday I'm forced to queue up to have my hand luggage scanned and go through the metal detector. They really should just stop terrorists instead of regular people.

user9064385631 · 08/09/2025 09:09

We have a huge Sainsburys in our town.
Last week I saw a young man, teens or early 20’s gather up armfuls of stuff from the upstairs home/clothes/stuff that isn’t food sections, and sprint down the escalators pressing the emergency “stop the escalators” button as he went, not that the security guards were giving chase! He handed the stuff to two other men waiting outside and they all ran off in separate directions. Was so quick and organised they must do it regularly. That’s a bit different to stealing a pint of milk and a banana!

In Spain, I’ve seen tills that you just drop your basket in to and it reads all the tags in one go - I expect eventually they’ll do away with the tills completely, there will be tech to just read the barcodes in the trolley and charge your card as you walk straight out. Think there has been a trial of similar in a M and S in London that was for small shop/lunch type purchases.

HoLeeFuk · 08/09/2025 09:10

jnh22 · 08/09/2025 08:57

You’ve articulated this so well!

Im always amazed that people fall for this reasoning - these are very large corporations who make A LOT of money. They are hardly just scraping by and need to pass on any and all costs to the customers.

I’m not sure why so many people accept this - then again, I’m not sure what the alternative is? All the large supermarkets seem to be of a similar ilk so not many options to “shop with our feet.” Maybe Costco, butchers and farmers markets?

You sound very smug about your superior knowledge but don't seem to understand the basics - supermarkets aim to maximise profits and minimise loss.

Crownit · 08/09/2025 09:12

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

DeeKitch · 08/09/2025 09:12

Clarefromwork · 08/09/2025 09:08

You must look suss

Think it’s the swag bag and balaclava

Crownit · 08/09/2025 09:13

DolphinOnASkateboard · 08/09/2025 09:09

I've never carried a bomb onto an aeroplane, but every time I take the kids on holiday I'm forced to queue up to have my hand luggage scanned and go through the metal detector. They really should just stop terrorists instead of regular people.

Nice one!!

DeeKitch · 08/09/2025 09:13

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

What? Stop projecting and stop following me on other threads you stalking idiot

Crownit · 08/09/2025 09:13

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

DeeKitch · 08/09/2025 09:16

This reply has been deleted

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Only the lower levels eh?

curlyasusual · 08/09/2025 09:19

Showing my age now but as a child you were never allowed to wander around a shop.
Mum used to go to the counter and tell the shop keeper what she wanted and she’d go and pick it off the shelf, it’s a relatively new idea to let the customer walk around, touching everything and selecting things themselves.
This was before we had supermarket giants that want you to walk round and fill up a trolley with food you didn’t come out for so marketing has a big part to play but it won’t surprise me if shoppers don’t lose the right to go in and pick things of the shelves themselves.

eqpi4t2hbsnktd · 08/09/2025 09:19

In B&Q yesterday. Husband checked out with trolley then left me, trolly and kids by the door to nip back for something. We weren't even leaving just waiting.
Busy body shop worker demanded my receipt. I explained husband had it and would be back... they wheeled my trolly back behind the counter and made a hell of a fuss until husband came back.
Very upsetting for kids and really embarrassing.
Can't believe they thought I was trying to make off with a trolley worth of compost.