Page 4 | That an adults only resort should mean that!

Piggywaspushed · 31/08/2025 11:25

We went to a 'adults only' hotel with TUI once. It turns out that it wasn't Adults Only for eg German travel companies. I checked and it was somewhere in the small print that Tui couldn't take responsibility for the hotel agreeing to have different booking conditions with otehr tour operators.

Chersfrozenface · 31/08/2025 11:25

Existentialistic · 31/08/2025 10:32

….just reporting back what we were told. Applies to hotels, not nightclubs etc which are restricted by alcohol laws.

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Not allowing children access to a hotel is indeed actually illegal in Spain and Portugal. It is classed as age discrimination.

France is considering a similar move.

In territories with such laws hotels can advertise as "recommended for adults" and not provide facilities such as children's clubs, and can charge the same rate for all guests, but can't refuse accommodation.

ZingyLemonMoose · 31/08/2025 11:25

In some countries, they aren’t allowed to say that hotels are adult only so they’re advertised as ‘adults recommend’

Cucy · 31/08/2025 11:26

ShesTheAlbatross · 31/08/2025 09:20

So it’s an adult only hotel, but people who aren’t staying at the hotel are allowed to use the facilities (eg pool bar), and that can include children?

Yes, I’d agree that defeats the point. If they advertise as a childfree hotel, then they must realise that people would expect that to apply to all the facilities??

This is what I’m assuming too.

I completely agree and if I was to book an adults only trip, the facilities being adults only would be way more important than just the hotel.

I would make a complaint and leave a trip advisor review.

Adults only, should mean adults only.

AngryBookworm · 31/08/2025 11:35

Definitely YANBU. They're asking for complaints by not having a consistent policy. Obviously your situation is particularly painful (sympathies from someone on a second IVF round) but even if I'd just booked because I didn't like children I'd be fuming at having to deal with them everywhere! The main reason people book adults only is surely that you don't want to share the facilities with kids - the fact they aren't staying overnight is neither here nor there given the shared facilities are where it matters who else is in the resort.

Complain vociferously and leave extremely factual reviews with 'Not adults only' at the very start.

ArtTheClownIsNotAMime · 31/08/2025 11:36

I only go to adult only hotels and I'd be furious at this. Did none of the reviews mention it?

Places I've stayed at have even had an apologetic notice on the info saying that there may be children on the public beach.

pinknailvarnish1 · 31/08/2025 11:38

I've been to more Adult only resorts than I can count, and have NEVER encountered this. I'd contact your travel agent and ask to be moved.

BurlyShriggs · 31/08/2025 11:40

hotelheartbreak · 31/08/2025 08:51

DH and I have been to Hell and back with IVF and have finally started to accept we won’t be able to have a baby. As part of that journey we decided to treat ourselves to an amazing holiday, to grieve and accept our new normal. We have been careful to plan to stay at adults only resorts and we’ve just checked into our first one, and there are kids everywhere! Apparently you need to be 18 to stay in the resort, but not to meet the minimum spend at the beach club pool bar and there are kids everywhere. Surely this defeats the point?

This is not right and I empathise with your particular situation which makes it even more acute for you.. Consumer protection laws will vary from country to country, but if you made your booking in the UK surely you will have recourse.

Account734 · 31/08/2025 11:47

Agree completely. The whole reason to go to an adult only resort is to not have kids around. I would complain in person and online.

SatsumaDog · 31/08/2025 11:48

YANBU. An adult only hotel should not allow children, period. I would complain.

CharlotteCChapel · 31/08/2025 11:51

PhuckTrump · 31/08/2025 09:34

I’m confused. Where are these children sleeping, and if they aren’t staying in your hotel, why are they allowed to use the amenities?

Some hotels allow you to use the pool if you buy drinks from the bars

TheCryingTheBitchAndTheFloordrobe · 31/08/2025 11:56

Wow that's exceptionally rubbish and I would be trying to get a refund and move hotels.

Crazycatladywithnocats · 31/08/2025 11:56

I’ve never stayed at an adults only hotel I would choose one however, just not done it yet.

I can imagine your shock and disappointment.

If booked through a travel operator, check to see that the description clearly says for adults only. Hopefully you’ll have some redress to get some money back.

Manxexile · 31/08/2025 11:59

You need to complain immediately to the general manager of the hotel and to whoever you made the booking with.

Tell them you want them to find you alternative "adults only" resort of at least an equivalent standard.

If you don't complain now and tell them you want it fixxed now it might make it more difficult to get any compensation later

Look here under "Your rights if the holiday was awful" Holiday rights - cancellations & delays explained - Money Saving Expert

And you could try starting a thread here Overseas holidays & travel planning — MoneySavingExpert Forum

Overseas holidays & travel planning

Categories - Get help with questions about international travel including package holidays.

https://forums.moneysavingexpert.com/categories/overseas-holidays-travel-planning

Purpleheatherrain · 31/08/2025 11:59

Chersfrozenface · 31/08/2025 11:25

Not allowing children access to a hotel is indeed actually illegal in Spain and Portugal. It is classed as age discrimination.

France is considering a similar move.

In territories with such laws hotels can advertise as "recommended for adults" and not provide facilities such as children's clubs, and can charge the same rate for all guests, but can't refuse accommodation.

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Yes this is really interesting. It’s all to do with means countries are looking at to try to reverse their falling birth rate. People aren’t going to have kids if kids are being banned from places.

With our falling birth rate it might be something the UK starts looking at too.

Having said that, I really feel for your predicament OP.

LittleBitofBread · 31/08/2025 12:01

Dancingsquirrels · 31/08/2025 09:41

I'd assume you have to pay a certain amount to use the resort during the day and all ages can do that, including families with children. But only adults can stay overnight

OP, I'm surprised reviews didn't highlight this

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I think this too.
It's pretty fly of the resort.
I think I'd up and move if it was upsetting me, although I know there's costs and hassle involved.
And obviously send an epic complaint to the resort afterwards, and review it making it clear to other potential customers that they don't mean adults only in the way most people do.

UnhappyHobbit · 31/08/2025 12:05

I once stayed at a true adults only hotel and one day I was sunbathing on the beach. A child from a neighbouring resort came along and started trying to build sandcastles. One male guest took it upon himself to shoe the child away, much like you would a seagull.

TheaBrandt1 · 31/08/2025 12:18

That is shocking I would be furious. You have specifically booked for a main reason that is not there.

Sorry but a pool full of kids dive bombing and shrieking is an entirely different experience to an adults only peaceful haven.

Mine older now so no way do I want to be around other peoples young kids. Thankfully the last hotel i went tonightwas huge and had a kids pool and a separate far away over 16s pool. Didn’t stop one gormless dad with his toddler rocking up at the adults only 🙄🙄.

Beachtastic · 31/08/2025 12:18

Suednymph · 31/08/2025 09:33

Oh I would complain till i was hoarse. There are many reasons people go to adult only hotels and that is why they are a thing. Absolutely would be raging. I am raging on your behalf op.

Me too OP, I'm so sorry.

EarthSight · 31/08/2025 12:26

BetweenTwoFerns · 31/08/2025 09:20

It makes no sense! So children can’t sleep there but they can do everything else?

I think it's something they've done to minimise the sounds of babies crying overnight or excited small children getting up very early in the morning, but it doesn't seem like an actual child-free zone generally.

ManchesterLu · 31/08/2025 12:32

Child free really should mean child free. Complain, a lot. But in future I'd get in touch in advance to double check. You shouldn't have to, but it's worth it for peace of mind and ensuring you're getting what you're booking!

Climbingrosexx · 31/08/2025 12:35

Piggywaspushed · 31/08/2025 11:25

We went to a 'adults only' hotel with TUI once. It turns out that it wasn't Adults Only for eg German travel companies. I checked and it was somewhere in the small print that Tui couldn't take responsibility for the hotel agreeing to have different booking conditions with otehr tour operators.

I have heard of this, one company can sell as adults only but another may not. I would be fuming if this happened to me as we always do adults only

LittleSoo · 31/08/2025 12:35

UnhappyHobbit · 31/08/2025 12:05

I once stayed at a true adults only hotel and one day I was sunbathing on the beach. A child from a neighbouring resort came along and started trying to build sandcastles. One male guest took it upon himself to shoe the child away, much like you would a seagull.

You mean shoo 🤣 though I love the idea of this guy waving his flip flop around the kid to make them go away

ShesTheAlbatross · 31/08/2025 12:39

Purpleheatherrain · 31/08/2025 11:59

Yes this is really interesting. It’s all to do with means countries are looking at to try to reverse their falling birth rate. People aren’t going to have kids if kids are being banned from places.

With our falling birth rate it might be something the UK starts looking at too.

Having said that, I really feel for your predicament OP.

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No one is put off having children because adult only hotels exist!

I would think more exposure to other people’s children would be more likely to lower the birth rate tbh, but maybe that’s just me.

Strawberrydelight78 · 31/08/2025 13:29

Comedycook · 31/08/2025 09:16

Apparently you need to be 18 to stay in the resort, but not to meet the minimum spend at the beach club pool bar

Sorry I don't understand this

I think they mean people not staying in the hotel can come in and use the facilities etc. It was like this when I went to calis beach in Turkey. The restaurants were open not inside the actual hotel. So people not staying there would dine in the restaurants.

Our hotel never had sun lounger mats but a few hotels on the strip did. So we got a drink with what we paid for the sun lounger mats on the beach. We could also use that hotels facilities pool toilets etc. We weren't all in thank goodness. The food at the hotel we stayed at wasn't great. But we would often use the other hotels facilities and have a meal there.