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UC Note "We have arranged a compliance telephone interview for you" Had interview - WHAT NOW?

5 replies

courtneyk92 · 08/08/2025 20:17

On the 30th July, I Receive a letter on my journal that says "Notice of a compliance telephone interview We need to discuss your Universal Credit claim
Dear name
We need to speak to you about your Universal Credit claim.
A compliance officer will call you on (my number) to conduct a telephone interview.
Your interview will be on 6 August 2025 at 10am.
If you do not answer when we call, your Universal Credit may be affected. You must tell us before the appointment if you will not be available at this time.
Yours sincerely,

I feel sick when you google compliance interviews it says because you've been suspected of fraud,my interview was 6th aug, she didn't say much, she said "your rent has been the same for 5 years and With the cost of living how comes it hasn't gone up", I said funny enough he said It will go up November so I told her, she was so nice and said I know you have anxiety and have a disabled son, if you can for now just upload your 25/6 council tax letter, tenancy agreement and utility bill. and I did upload all them!! what happens now, does she view everything and then what? I'm so nervous and frightened .. I've sent everything I need. when you google compliance interview it says awful things, I dont know why I had one :(

OP posts:
steff13 · 08/08/2025 20:19

Why didn't you ask her what's going to happen next?

Nopenousername · 08/08/2025 20:22

You are overthinking this. They carried out an interview which you attended, asked q’s and requested some information which you have provided. If there are no changes in your personal circs then there shouldn’t be any changes to your UC but they are required to check periodically.

courtneyk92 · 08/08/2025 20:27

Nopenousername · 08/08/2025 20:22

You are overthinking this. They carried out an interview which you attended, asked q’s and requested some information which you have provided. If there are no changes in your personal circs then there shouldn’t be any changes to your UC but they are required to check periodically.

ohh ok I have really bad anxiety thats why

OP posts:
Ponoka7 · 08/08/2025 20:31

It's exceptionally unusual to not have a rent rise, even if it is £5 a month. You've done all that was asked. They may now contact your LL and that will be it.

UsingAMansNameInAWomensWorld · 08/08/2025 20:33

They noticed something suspicious and so they acted on it

You explained why, provided the proof it's not a lie

All done

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