ASDA - order cancelled

[Imnotperfecteither]

Hi, I had a delivery ordered for 4-5pm today, arrived at 4pm, couple of substitutes not any good so sent them back.
Gone to the website to request a refund on two items that were out of date today, and it’s showing as order cancelled, and I have just received a text message and email saying the same.
I can’t check bank to see if payment has gone through as it’s on husband’s card/bank and he’s away this evening, but want to know more than anything if the items sent back will be refunded if the order has apparently been cancelled, will I still be charged for everything, or just the items I received?
i’ve tried contacting Asda but no luck speaking to anyone yet
Thanks x

They have been having a few problems after updating their website this week, but I haven't heard that one. If they have cancelled your order, will they refund the whole amount, even though they've delivered?

They do seem to have a lot of items out of stock though - four for me, and I opted for no substitutes. Also they changed the time of my regular order - for today only - fortunately I was in. Hope things settle down soon.

Really not sure what’s going to happen, whether I’ll be charged for everything, nothing, or most importantly receive the refund for things I sent back! They sent me a pork chop instead of a beef joint 😂
obviously I have no issue at all if payment has been taken, it should be, I just want my £19 refund x