Paid for seats on ryan air and kids still sat separately

[Hookahchakkah]

Has anyone had any success getting a refund and compensati on.? We paid the extra to ensure we were with the kids all together and they sat all four of us completely separately, not even across an aisle or one row away like five and twenty five rows away from each other

But is this true? Have never ever heard of anyone booking seats and being placed elsewhere, I mean ever?

It doesn't matter where everyone sits you all get there at the same time

Oh you irritating b*5ch did you forget to read her post correctly? Yes this can bloody happen all the people saying it can't are naive idiots.

Really? I was in a transatlantic flight a few years ago when a family had been split, it was a large family and they’d put them in 2 groups and laid on a glass of champagne for everyone (all adults) sometimes planes have to be swapped out and they don’t all have the same seat configuration. Very plausible that on Ryanair no thought at all goes into who gets moved when this happens.

The only time I've ever been moved from a booked seat was on Ryanair. They're so bad its beyond incompetence, they just genuinely do not give a single fuck about customers. But they're so cheap that people will keep using them so why would they change?

Everyone needs to refuse to pay for seats. It’s an outrageous con no more or less that discriminates against people with children (who already paid more for school holiday). But it’ll never happen with the mumsnet smunty capitalists about.

YANBU OP in that you should have been seated with your young children but paying for it or not makes no difference with respect to safety and the wellbeing of young children.

It clearly does matter to a lot of people, which is why we pay extra to book seats.

It’s in the small print that selected seats are not guaranteed.

I fly with them because it’s our only choice, Easyjet timings don’t work with connections either end. I’m sure I’m not the only one in that position, we don’t all live near London airports and have a range of options. I find them mostly OK, but when it goes wrong they don’t handle it well.

With Easyjet was check in as soon as it opens (is it still 30 days?) Because they overbook...but they are good at putting families together.

I get that but to do it to a family, well just no. This is engagement farming, some people just like to be noticed. Mumsnet is full of them.

It matters to me. No way would I want my young children sitting next to anyone else on a flight except me.

If I was flying on my own or with another adult I would not care less where I sat.

Everyone needs to refuse to pay for seats. It’s an outrageous con no more or less that discriminates against people with children (who already paid more for school holiday). But it’ll never happen with the mumsnet smunty capitalists about.

Ryanair made an average of £8 per head, average passenger according to last annual report (most airlines make about the same). By all means refuse to pay for seat choice but you'll need to accept that if everyone does it basic fares will increase to compensate...capitalism is a bit of a sod.....

Of course it matters. If you have children, you need to have this sorted. But I know for a fact that they do not site a child and parent apart, ever. They might put a family with a parent each but hard luck cheap flight

I would complain to Ryanair, they were very helpful when we paid for seating and then realised that we had to have seating allocated by the airline due to passenger disabilities. They refunded straight away, unfortunately we paid through a holiday company and they were less than forthcoming on offering a refund although the airline had refunded them. They did eventually refund but only after I had been told absolutely not when I first contacted them.

One for the daily mail I think.

As a flight attendant in the US, I see this happen frequently, but it is usually when families have NOT paid the extra money to reserve their seats. I would be upset if I paid extra for a reserved seat and got moved. All that being said, I try to help families sit together. I always tell them to sit their child in their assigned seat, pull out the vomit bag and set it on their lap, and then tell the person next to them that your child gets sick easily and can you help them if they do? "I'm just over in seat xyz, if you need me." MOST people will then volunteer to switch seats. 😂 Works almost every time.

People in school holidays already subsidise those who travel at other times. Parents should not have to pay more to travel than others, it’s grossly unfair. If this means everyone has to pay an extra £2 that is a hell of a lot fairer.

I don’t have young children now, but I strongly disagree with unfairly discriminating against parents.

Yes had this happen to me. Waited 6 months just to be refunded for the seats we paid for. No apology or anything. Will never fly with Ryan air again, awful company.

And if they are sitting next to another child with parent, or a disabled passenger with carer?

Can't believe a flight attendant would actually do that, sounds like a discredited TikTok hack...

Ryanair have a policy of deliberately splitting up groups who don’t pay for seats, so I imagine most families do pay. Most (all?) other airlines will sit families together if they can even if they’ve not paid for seats. I’ve never paid with EasyJet and always been sat with my family, same with Jet2 and BA.

It’s utterly appalling.

I generally use Jet2 and likewise, Have always checked in well in advance though. We were moved once to accommodate a family but were still in 2 2’s.

There is a weird attitude on mumsnet though that if you have children it’s ’part of the cost’ to pay for seats. We never have.

Ugh I hate ryanair, always avoid if possible! Agree that they should refund you the seat reservation but they'll probably be difficult because theyre Ryanair

Dear god...they were last on board because they were trying to sort out the issue with the seating not because they were tardy.

Ryanair were completely unreasonable and you should complain. What is the point of paying to book seats then they ignore your booked seats? Sounds very odd.