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Temp accommodation unsafe - baby overheating - what can I do

151 replies

yoghurttops · 29/06/2025 01:20

I’ve been renting for years, but after my landlord decided to sell a year ago, I was evicted and just can’t afford anything on the private market.

We have a baby, and so received help from the council. Me and my partner do work, but we have been looking for better paying jobs for almost 2 years now.

The council have put us in temp housing, it’s on the 20th floor and the heat is absolutely awful! The aircon/heating system is controlled centrally and so I have zero control over it. The flat feels like an oven and the windows all have a plastic barrier with about 3mm gaps which let air in, but it’s just not enough. We get zero fresh air.

My baby has overheated about 3 times in this hot weather - once he was sick and threw everything up - the other times he is drowsy. In the past we have had to take him to A&E for not waking up without a prick from the nurse.

I don’t know what to do - who to complain to. My housing officer won’t help and doesn’t answer my emails and I am on stage 2 of a formal complaint via the housing ombudsman but the responses take weeks!

The building has negative reviews on Google and Housing websites - the lifts never work, it’s too hot and I am so so scared for my babies health. I can’t believe people are housed here.

Why can I do - I so wish I could afford to privately rent.

I saw that it is illegal to not live in the council flat - I want to stay with a friend for a while, at least until the weather cools down.

AIBU to leave the flat for a while - what do I need to do? Get council permission first? Can I ask them to move me on health grounds?

OP posts:
Thread gallery
6
bythefireplace · 29/06/2025 12:10

Are you working during the day? If a friend had this issue I would happily let them hang out in my house while I was at work

Overthebow · 29/06/2025 12:45

yoghurttops · 29/06/2025 11:18

I just want to say we are probably average - our salaries are just over 30k - I took a cut as my workplace sliced my hours before I went on Mat leave and despite my role being needed and my constant asking they won’t bring up hours. I freelance too but income is inconsistent.

We also have average jobs - partner a teacher, I’m senior management. We have great CVs - but the competition isn’t on our side.

5 years ago, we were alright as average rent was less than half our salary. Now we would have to choose between shelter and basics.

We are considering moving North as have family elsewhere too - does anyone know how that would work with the council? Do we just tell them our preferred location. Then again we’ve looked at rents and we would be able to afford it - only thing is partner doesn’t have the luxury of working from home.

Anyway - I went off on one. I will try some of these tips. I appreciate it.

The plastic panelling isn’t temporary, it’s the make up of the building, it’s built into the exterior so every house has it. The place is so so poorly designed. There was a news article a few years ago that said some of the plastic panels fell off and smashed onto the pavement from a very high floor - very lucky nobody was hurt. This could have been lethal. This was before I moved in.

On Google currently and past residents are warning people not to move into this place. It scares me that such a poorly built building with so many problems and a track record is continuing to house people - hundreds at a time.

Sorry for not tagging everyone. A few people asked similar questions.

Edited

If you’re on over £30k each which you just be, as teachers start on £31k so your partner will be on more than that, then you really don’t need to be in temporary housing. You have a decent joint income and your partner will be in demand in many areas so you’re in a good position. Move somewhere else and private rent.

marshmallowmix · 29/06/2025 13:02

Rent privately outside of London …I know someone who is renting a 3 bed house near Newcastle for £650 …your problem is being in London …it’s now v crazy prices to live in London. Social housing is nigh in impossible to get to …it’s a mess

Bisadino · 29/06/2025 13:12

How are you even qualifying for extra support if you're each on £30k+? I thought this post was entitled enough before, but now I just can't see what you're complaining for. Live somewhere within your means. Do what everyone else is doing to keep cool (ie. use common sense). Look after your own child.

SulkySeagull · 29/06/2025 13:21

Air con units on Amazon for around £100 - I would say this is an emergency and warrants the spend

Taytayslayslay · 29/06/2025 13:37

Just went through temp accommodation myself 2 years ago, if you have somewhere else to stay even briefly (during a heatwave) the council will see it as you have somewhere else to go to and do not require temp accommodation. Check your contract cause it was in mine that I signed when I got my keys.

pinkdelight · 29/06/2025 14:05

We are considering moving North as have family elsewhere too - does anyone know how that would work with the council? Do we just tell them our preferred location. Then again we’ve looked at rents and we would be able to afford it - only thing is partner doesn’t have the luxury of working from home.

Just do it - you DP can work anywhere as a teacher so prioritise getting him a job in a much more affordable place up north then privately rent there. The homeless/temp accommodation system you're looking to house you isn't really meant for teachers and senior managers who've come briefly unstuck because of bad timing (presumably landlord selling/mat leave clash). If you were almost anywhere else but London, you could afford and get a private rental on your salaries, and even in London, there's more affordable places in outer zones where you could get a place now to get you out of that flat, which can be used for people in a much bigger pickle without the means to get out of it themselves.

You've got the summer holidays coming up so perfect timing for your DP to suss out other locations and opportunities and get the ball rolling on the move. You can of course investigate the council system and see if there's properties going in less desirable spots up north where there's more of a housing surplus, but you're unlikely to end up with somewhere as nice as you can afford outside the system, so if you want to have some control over your next steps, take the lead.

Edited to say: I've assumed it goes without saying that of course it's bad times when a teacher/manager/baby end up in this situation due to landlords, CoL etc. but this is how it is and every other young family in London who isn't lucky enough to be landed gentry faces similar big decisions about what's affordable.

soupyspoon · 29/06/2025 14:36

Having heard you're on 30k each so household income of 60k plus child benefit you would be able to afford to rent privately. MIght not be any great shakes, probably only a one bed and have to share the bedroom but it would be affordable for you if you pick the right location. Obviously you'll have commuting costs on top but you'll have to balance that with location and availability of accommodation.

TheSmallAssassin · 29/06/2025 14:47

SulkySeagull · 29/06/2025 13:21

Air con units on Amazon for around £100 - I would say this is an emergency and warrants the spend

If the windows only open a few millimeters, then how are they going to vent a portable air conditioner?

Namechangetry · 29/06/2025 15:42

We are considering moving North as have family elsewhere too - does anyone know how that would work with the council? Do we just tell them our preferred location.

No you can't just tell the council where you'd like to live and they give you a house there. Only your local council has a duty to house you, no council anywhere else will they've got their own local people needing housing. You get this temporary flat where you are, probably for 10 years or more, or you find a private rent or somewhere you can afford a mortgage yourself.

On 60k a year you can afford to rent privately outside London. Your partner needs to find a job somewhere you want to live and you move there. It doesn't solve your heat problems this week but you've got more options open to you than most people in temporary council housing so you should really take them.

JenniferBooth · 29/06/2025 16:13

ExpertArchFormat · 29/06/2025 06:57

The uk has a lot of housing that is really uncomfortable in hot weather but we only get a coupleof weeks a year like this so it's not worth having cooling systems or adaptions that are common in hot countries.

It's fine for you to go and visit a friend for a few days. It would be wrong to leave the flat empty for a long time but the heat wave won't last long.

Taping reflective tin foil to the windows cuts down the heat buildup but you do then have a very dark room

Electric fans to create a breeze and moistening the skin with an ice-cold cloth.

Cooling gel mats are widely available for under £10 and they are great at cooling you down

Couple of weeks? Where i am in North Essex we have had many heatwaves over the last few weeks compared with one week of snow in December 2022. Our housing is built for what the weather was like in 1965 instead of what its like in 2025

And ppl need to make their minds up and stop the gaslighting. one minute we are told its climate change and to get used to hotter summers. Next we are told that "its only for a couple of weeks" usually the minute we dare to complain about it.

Saycheese2044 · 29/06/2025 16:15

Namechangetry · 29/06/2025 15:42

We are considering moving North as have family elsewhere too - does anyone know how that would work with the council? Do we just tell them our preferred location.

No you can't just tell the council where you'd like to live and they give you a house there. Only your local council has a duty to house you, no council anywhere else will they've got their own local people needing housing. You get this temporary flat where you are, probably for 10 years or more, or you find a private rent or somewhere you can afford a mortgage yourself.

On 60k a year you can afford to rent privately outside London. Your partner needs to find a job somewhere you want to live and you move there. It doesn't solve your heat problems this week but you've got more options open to you than most people in temporary council housing so you should really take them.

The council can help support their move through. My council has a scheme called fresh start. They can help op secure private rent in another part of the country.

Balloonhearts · 29/06/2025 16:20

Generally you have to have ties to an area or have lived there for 5 years before you can access social housing there.

JenniferBooth · 29/06/2025 16:33

yoghurttops · 29/06/2025 11:18

I just want to say we are probably average - our salaries are just over 30k - I took a cut as my workplace sliced my hours before I went on Mat leave and despite my role being needed and my constant asking they won’t bring up hours. I freelance too but income is inconsistent.

We also have average jobs - partner a teacher, I’m senior management. We have great CVs - but the competition isn’t on our side.

5 years ago, we were alright as average rent was less than half our salary. Now we would have to choose between shelter and basics.

We are considering moving North as have family elsewhere too - does anyone know how that would work with the council? Do we just tell them our preferred location. Then again we’ve looked at rents and we would be able to afford it - only thing is partner doesn’t have the luxury of working from home.

Anyway - I went off on one. I will try some of these tips. I appreciate it.

The plastic panelling isn’t temporary, it’s the make up of the building, it’s built into the exterior so every house has it. The place is so so poorly designed. There was a news article a few years ago that said some of the plastic panels fell off and smashed onto the pavement from a very high floor - very lucky nobody was hurt. This could have been lethal. This was before I moved in.

On Google currently and past residents are warning people not to move into this place. It scares me that such a poorly built building with so many problems and a track record is continuing to house people - hundreds at a time.

Sorry for not tagging everyone. A few people asked similar questions.

Edited

The residents of a block of flats owned by Guiness Homes put up signs in their windows. "Dont Buy These Flats Too Hot"

@yoghurttops check out https://pregnantthenscrewed.com/

Home - Pregnant Then Screwed

https://pregnantthenscrewed.com

JenniferBooth · 29/06/2025 16:37

HoppingPavlova · 29/06/2025 10:47

Isn't it illegal to house a baby above the fifth floor in a high rise

Is that actually true? I’m not in UK so no idea. Where I am it’s really weird. If you are in a block of flats (anything from one two story to twenty story), then you need to have window restrictions fitted and balcony’s have to have wall of a certain height and not be climbable (by kids). There is a building inspection once a year to make sure you comply.

So, if you are in a first floor story of a two or twenty story building g you need to comply. But if you own a two story house you are not enforced by law to have the window restrictions on (unless you rent it out - then you are). I’ve never seen understood the disparity.

Similarly, if you are in a block of flats before these laws came into force you are exempt as they don’t expect retrofitting. But, I think flats were limited to 4 /5 stories before these laws came in. Still, anyone in a block post the laws on the third floor must adhere and is inspected once a year, anyone from pre-law in a third floor is exempt. Mind blowing.

But we don’t have any laws restricting floors of flats kids can live on!

we have window restrictors Top of a two storey block NO KIDS

pinkdelight · 29/06/2025 16:40

JenniferBooth · 29/06/2025 16:13

Couple of weeks? Where i am in North Essex we have had many heatwaves over the last few weeks compared with one week of snow in December 2022. Our housing is built for what the weather was like in 1965 instead of what its like in 2025

And ppl need to make their minds up and stop the gaslighting. one minute we are told its climate change and to get used to hotter summers. Next we are told that "its only for a couple of weeks" usually the minute we dare to complain about it.

Presumably it wasn't @ExpertArchFormat who also said it was climate change so she's not gaslighting and doesn't need to make up her mind. You just need to take on board other ppl having a variety of takes and make up your own mind.

JenniferBooth · 29/06/2025 16:44

yoghurttops · 29/06/2025 11:27

2 lifts - 1 never works. The other is always broken - they are polite enough to add a notice with a smily face to let us know. There are always buggy’s parked on the bottom of the stairwells.

The property managers have said that they are investing in the lifts but they are also so wobbly - feels like you won’t make it out (but that’s another problem).

The lift issue is also public knowledge - all over Google reviews - yet nothing happens.

Not the fault of the tenants but stairways are supossed to be kept clear. The fact it isnt is their fault for not fixing the lift. Which is probably why they arent enforcing it. Because the new fire safety rules only seem to count when its the tenants breaking them!!

JenniferBooth · 29/06/2025 16:47

pinkdelight · 29/06/2025 16:40

Presumably it wasn't @ExpertArchFormat who also said it was climate change so she's not gaslighting and doesn't need to make up her mind. You just need to take on board other ppl having a variety of takes and make up your own mind.

I said And PPL need to make up their minds So i was talking generally. Nice try though

pinkdelight · 29/06/2025 16:51

JenniferBooth · 29/06/2025 16:47

I said And PPL need to make up their minds So i was talking generally. Nice try though

That's exactly what I was getting at. That by definition 'PPL' have a variety of views that will often be conflicting, so making their mind up doesn't make sense. It's just different views rather than some nefarious mass attempt to gaslight you.

Funnyduck60 · 29/06/2025 17:24

Shut the blinds and curtains when the son is on the windows. Fans. Take bsbybout to somewhere air-conditioned when possible? Lots of baths, water play etc. Don't worry about going to your friends. It will be fine. Its just like a holiday.

Taytayslayslay · 29/06/2025 17:48

Bisadino · 29/06/2025 09:44

Everyone's hot, at home, at work, outside. You're lucky to have somewhere to live provided to you that isn't costing you.

It's nobody else's fault you had a baby but can't afford to rent privately, and the weather doesn't know who owns each building and heat it up accordingly to punish those on a lower income.

I mostly agree but you do pay rent on temporary accommodation, less than private obviously but it does still require payment. I doubt they're entitled to housing benefit as both earning 30k

JenniferBooth · 29/06/2025 18:02

@yoghurttops how are the electrics Are the plugs or light switches getting hot

Fitasafiddle1 · 29/06/2025 18:57

It will be raining soon enough for ten months….

Saycheese2044 · 29/06/2025 19:55

Taytayslayslay · 29/06/2025 17:48

I mostly agree but you do pay rent on temporary accommodation, less than private obviously but it does still require payment. I doubt they're entitled to housing benefit as both earning 30k

Temporary accommodation is usually more than private rent.

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