Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Temp accommodation unsafe - baby overheating - what can I do

151 replies

yoghurttops · 29/06/2025 01:20

I’ve been renting for years, but after my landlord decided to sell a year ago, I was evicted and just can’t afford anything on the private market.

We have a baby, and so received help from the council. Me and my partner do work, but we have been looking for better paying jobs for almost 2 years now.

The council have put us in temp housing, it’s on the 20th floor and the heat is absolutely awful! The aircon/heating system is controlled centrally and so I have zero control over it. The flat feels like an oven and the windows all have a plastic barrier with about 3mm gaps which let air in, but it’s just not enough. We get zero fresh air.

My baby has overheated about 3 times in this hot weather - once he was sick and threw everything up - the other times he is drowsy. In the past we have had to take him to A&E for not waking up without a prick from the nurse.

I don’t know what to do - who to complain to. My housing officer won’t help and doesn’t answer my emails and I am on stage 2 of a formal complaint via the housing ombudsman but the responses take weeks!

The building has negative reviews on Google and Housing websites - the lifts never work, it’s too hot and I am so so scared for my babies health. I can’t believe people are housed here.

Why can I do - I so wish I could afford to privately rent.

I saw that it is illegal to not live in the council flat - I want to stay with a friend for a while, at least until the weather cools down.

AIBU to leave the flat for a while - what do I need to do? Get council permission first? Can I ask them to move me on health grounds?

OP posts:
Thread gallery
6
Treatingmyself · 29/06/2025 06:45

Longer term, maybe you should move out of London?

JustGoClickLikeALightSwitch · 29/06/2025 06:53

Go out early on and buy ice blocks (or make them / freeze water bottles if you have a freezer). Put them out in the hottest room. They will lower the temperature. Even better if there is a fan blowing air behind them.

I’m sorry OP. It sounds terrible. I would also stay with a friend in particularly hot weather if your partner can stay in the place.

ExpertArchFormat · 29/06/2025 06:57

The uk has a lot of housing that is really uncomfortable in hot weather but we only get a coupleof weeks a year like this so it's not worth having cooling systems or adaptions that are common in hot countries.

It's fine for you to go and visit a friend for a few days. It would be wrong to leave the flat empty for a long time but the heat wave won't last long.

Taping reflective tin foil to the windows cuts down the heat buildup but you do then have a very dark room

Electric fans to create a breeze and moistening the skin with an ice-cold cloth.

Cooling gel mats are widely available for under £10 and they are great at cooling you down

Muffinmam · 29/06/2025 07:02

I’m in Australia. I used to live in a house share. One summer I couldn’t open the back doors to the house I lived in and the house was like an oven. I installed curtains, bought a portable (refrigerated) aircon unit and designed a Perspex window that would slot in part of the window frame and allow the hot air to vent outside.

Just move in with your friend during the heatwave. I highly doubt anyone is going to be watching your comings and goings and report you for doing this.

myplace · 29/06/2025 07:06

Go to Ikea, Macdonalds, M&S, prowling around from place to place to stay cool. Spend the minimum time at home as you can.

I’m so sorry- we aren’t set up for heat. It just wasn’t an issue when our housing was built.

I assume you know the routine with closing windows and blinds on the hot side of the apartment, and using fans on the cold part?

My dc and I suffer from heat, and wear wet scarves around our neck. It cools the blood. Can you find something safe that’s similar for your baby?

Troubh · 29/06/2025 07:07

Talk to Citizen's Advice as well as local MP - details on their website

Soontobe60 · 29/06/2025 07:25

pinkdelight · 29/06/2025 05:51

its a long wait for social housing in London and no guarantees it won’t be a flat like the one you’re in - a flat is better than the usual temp offering of bnbs etc. Is there any way you can relocate further north - it’s cheaper and cooler (in several ways) and if you’re in low paid roles anyway and your family is in another country, then what is really keeping you in London? Many parents move out of the city when they have a baby, it’s one of those points in life where living in London can become not viable for many reasons even with bigger budgets.

I live ‘up north’. We also have a housing crisis here!

LiquoriceAllsorts2 · 29/06/2025 07:28

Get a couple of fans. Supermarkets or argos normally have cheap ones.

Jimmyneutronsforehead · 29/06/2025 07:34

This sounds absolutely abysmal OP and my own child has overheated in similar circumstances but I was fortunate enough to move back in with family.

For full transparency the rest of this message was written by ChatGPT but I do find it can be useful in collating useful next steps guides.

Here are a few things you can do urgently:

  1. Get medical backing immediately
Speak to your GP or Health Visitor and explain everything — the heat, the overheating episodes, the hospital visits. Ask them to write a letter stating that your current accommodation is putting your baby’s health at serious risk. This kind of medical evidence can strengthen your case for an emergency move.
  1. Escalate within the council
Ask to speak to a housing duty officer or manager and clearly say: “This is a safeguarding issue. My baby is being repeatedly hospitalised due to the heat in this flat. We need to be moved urgently on medical and welfare grounds.”

Put everything in writing email them with the dates of overheating, A&E visits, and lack of response from your housing officer.

  1. Contact your MP
Your MP can advocate on your behalf and often gets quicker responses from councils. You can find them here: members.parliament.uk/members/commons Send them a clear summary of what's happening and the danger your baby is in.
  1. Call Shelter (housing charity)
They’re brilliant and deal with this kind of thing every day. 📞 0808 800 4444 (free) 🌐 england.shelter.org.uk They can support you in requesting an emergency move or even help challenge the suitability of your accommodation.
  1. It's not illegal to stay elsewhere temporarily
If you stay with a friend for a few days or weeks due to health risks, you won’t lose your council flat, especially if you let them know:

“Due to extreme heat and health concerns, we will be temporarily staying with a friend while continuing to treat the flat as our main residence.”

Put this in an email to cover yourself.

  1. Keep a detailed log
Write down every overheating episode, hospital trip, and email you’ve sent. Save everything. It helps with complaints, MPs, and Ombudsman cases.
IbizaToTheNorfolkBroads · 29/06/2025 07:40

As a short term measure, could you manage to get something like this tiny air cooler for the baby's sleeping area?

When we lived in Texas, we hung wet sheets over the doors to cool down.

WingSlutz · 29/06/2025 07:42

I think in the immediate term your priority is to cool your home/child. What have you done so far? Have you got fans, covered the windows, thought about portable AC? Some good suggestions on this thread. Also think about spending as much time in a nice air conditioned cafe/library etc.
For gods sake turn off the humidifier you are making things worse.
Getting all the necessary ammunition for the housing officer is your second priority. Have you taken the temperature in the flat? Got the reports from your trips to A&E? Contacted shelter?
Also is there a family member who could take the baby for a couple of nights?

RareMaker · 29/06/2025 07:47

Having picked up my eldest from 6th floor uni accommodation at weekend with window restricters, I can't imagine how hot it is for you. Uni room was 35+ and going down to only 32 at night. Unbearable.

Im so sorry x

Shenmen · 29/06/2025 07:51

AffableApple · 29/06/2025 01:46

@soupyspoon Those countries would not have windows cracking open 3mm, and blocks of flats like ovens due to being built for warmth not cool. There would also be infrastructure with proper aircon - on public transport etc. Makes living in "roasting heat" a bit different.

OP go and stay with your friend as a holiday while it's hot like this.

Sorry OP to detail for a minute but I think this poster is' very naive to believe most people living in very hot countries have Aircon or properly built infrastructure. Over 2 Billion people don't have access to clean water let alone aircon.

OP that doesn't detract from how awful it sounds. Can you afford an air con unit? They are quite expensive (around £300) or an Aircon fan (around £70). Make sure you keep shutting the curtains whenThe sun hits them.

Hope you manage to get out eventually
.

MandarinCat · 29/06/2025 08:02

Caligirl80 · 29/06/2025 05:38

A humidifier will mostly make things worse in hot weather - and will increase the potential for mold. So be careful about that. Generally a Dehumidier helps with cooling the air because it removes moisture from it.

Get yourself some fans to move the air around - they are cheap and the temps will feel less than they are.

Portable Air conditioners are now cheaper than ever - at the very least get one for wherever baby sleeps so you can properly control the temperature in their room. That would be what I would do immediately. Air conditioners also remove water from the air. Please make sure you clean the unit regularly.

Other than that you can make sure you are refrigerating liquids, using cooled towels, adding ice to drinks, and making sure that the baby is drinking enough - which is incredibly important in this kind of weather - we all have to drink more liquids. You can also help with cooler showers - though be careful with babies as of course they will get cold quickly (as well as hot).

You can also purchase cooling mats (they are popular with people who have dogs).

Make sure you keep the curtains closed - and if you don't have curtains then put up something like a curtain so that the hot sunlight isn't getting into the house.

If you are worried about the quality of the air then get some airfilters- though many fans and portable air-conditioners these days will have them already.

On days where the temps are very hot during the day then make the most of places that have AC: public libraries for example. You appear to have the internet so you should be able to figure out various options for places that have AC and are open to the public.

I agree about the humidifier

AffableApple · 29/06/2025 08:03

Shenmen · 29/06/2025 07:51

Sorry OP to detail for a minute but I think this poster is' very naive to believe most people living in very hot countries have Aircon or properly built infrastructure. Over 2 Billion people don't have access to clean water let alone aircon.

OP that doesn't detract from how awful it sounds. Can you afford an air con unit? They are quite expensive (around £300) or an Aircon fan (around £70). Make sure you keep shutting the curtains whenThe sun hits them.

Hope you manage to get out eventually
.

Edited

Not naive at all, thanks; was referring to comparable situations.

People with no access to wells can't be compared to those who are said to be adequately housed with their infant, by London authorities.

Driftingawaynow · 29/06/2025 08:04

LimitedBrightSpots · 29/06/2025 06:44

Try blackout cloth or reflective blankets over the windows, if you can get hold of any.

Reflective blankets over the windows are really good, I second this

Pattygonia · 29/06/2025 08:10

sympathy from me too - it’s really hard in this heat. Water sprayed/misted on your skin cools you down quite well - you can buy an Evian water spray made for this but I just use one of those refillable travel toiletry bottles and fill it from the tap - any spray botttle works

theres also this map from mayor of london’s offices showing places that are set up as cool shelters the public can use during the day
https://apps.london.gov.uk/cool-spaces/?utm_source=substack&utm_medium=email

Above rooftop view of city during early sunset

Cool Spaces

Cool Spaces Map displays indoor venues open to all where Londoners can take respite on hot days.

https://apps.london.gov.uk/cool-spaces

Fitasafiddle1 · 29/06/2025 08:10

Move out of London. You can’t afford to live there comfortably. Other parts of the country offer cooler temperatures, more space and less stress. Apply to be relocate north.

Janeeyrre · 29/06/2025 08:10

That sounds very difficult, being too hot can make simple stuff tiresome and exhausting .

Ive lived abroad and it would reach 42/43 degrees, thick curtains that you keep closed, open window as much as you can even with the safety latches, two stand up fans at angles in corners of room, a cold flannel wrung out and laid across my chest helped at night.

Famlies with newborns would fan them with a piece of dry fabric when the heat peaked in the middle of the day. I don't think staying with a friend for a week here or there wold be a problem.

Fitasafiddle1 · 29/06/2025 08:12

Also in most countries I have lived in the world you would likely end up homeless or in a shelter if you are not working, have mo family support or dh. That’s just the way it is. You are responsible for yourself as an adult.

Bananafofana · 29/06/2025 08:16

The air temp in London yesterday was close to 30 degrees - keep the windows shut, you’re just making the place hotter!

Our routine is keep all curtains and blinds shut when the sun is up - stop the solar gain. Windows shut as air outside hotter than inside. Once sun goes down and air temp drops (I stick my hand out to check the air actually feels cool) then windows open overnight. Repeat the next day.

pinkdelight · 29/06/2025 08:18

Soontobe60 · 29/06/2025 07:25

I live ‘up north’. We also have a housing crisis here!

Sure but not everywhere ‘up north’ and not on the scale of London. No need to take issue, I’m northern too and it wasn’t wild advice. It’s what councils themselves do when they can’t house people in London.

AngelinaFibres · 29/06/2025 08:24

Fitasafiddle1 · 29/06/2025 08:12

Also in most countries I have lived in the world you would likely end up homeless or in a shelter if you are not working, have mo family support or dh. That’s just the way it is. You are responsible for yourself as an adult.

This. It's pointless now because you are where you are, but both having low paid jobs, living in rented accommodation in London and then adding a child in has got you to where you are .

bluegreengreenblue · 29/06/2025 08:27

AngelinaFibres · 29/06/2025 08:24

This. It's pointless now because you are where you are, but both having low paid jobs, living in rented accommodation in London and then adding a child in has got you to where you are .

So helpful to the OP right now.

Saycheese2044 · 29/06/2025 08:43

yoghurttops · 29/06/2025 01:41

In the UK - London.

My family are from a hot country but you sit outside, and at least have access to air. You open the windows as widely as you want.

We do have the humidifier which does help. But the circulation of fresh air is awful.

The previous flat I was in was so hot, but I could open windows, also had the same humidifier and we could easily go outside if we needed to.

The baby (well toddler now) walks around with his nappy, we only have a shower (no bath) so he is in there twice a day. Drinks plenty of water. I wash his face with cool water often as he gets hot.

I think I’ll try my local MP as I’m not the only one complaining. Plus climbing 20 flights of stairs with a baby on my back in hot weather is also a problem as the lifts are always broken.

Are you able to show us the plastic things on the windows that only allow the 8mm gap?

Swipe left for the next trending thread