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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Why are all government workers the same? (Bar the odd minority)

130 replies

Cel119 · 19/06/2025 13:59

By government workers i mean council, NHS, police, Ambulance.
Last night we had to go to A&E as relative was suffering from stroke symptoms. He didnt want to go alone so i accompanied. As he was being triaged the HCA asked for the blue folder and i handed it and she looked at me like i handed her a shit and said "ooooooo.... kkkkkk". I am type 1 diabetic and as relative was being assessed I started suffering a very bad hypo. I thought i was going to collapse. I think it was the combination of heat and insulin working too quickly. I said "im really sorry, im having a hypo and I need to sit" the HCA said "how do you know?" Considering I have had diabetes more than half my life I knew the symptoms and my sensor had alarmed me. But for some reason this hypo was making me feel really bad. She replied "if you want to be seen you will have to sign in" no compassion, empathy. Just stone cold nasty. I replied "I don't want to be seen i just need to sit" she did the same "oooo... kkkk" the room starting going really bright and I thought I need to get out. So I stumbled out holding the walls. I sat in a chair. The HCA asked a nurse to do my blood glucose(i think because she didnt believe me). The nurse came along grabbed my hand, didnt clean my hand, did blood glucose (from the wrong finger) and shoved my hand back at me then read out the glucose which were low. Then stomped off. I dont even know if she used a clean needle! I just sat and ate my jelly babies thinking please dont collapse as i didnt fancy that infront of a room full of strangers. It just seemed very harsh and cold to treat someone this way. I saw police treating another mental health patient the same. In my past I have had abhorrent behaviour from ambulance crew. Council workers are rude and dismissive of any issues anyone has. It's like the country has reached a massive disparity in power with the average working man being treated like a turd that would be better off dead. Why is everyone in these jobs like this? They don't think reasonably. You could explain a situation that seems completely reasonable and they will find a reason that it's not reasonable. I have had experiences like this time and again.
I have also worked as an qualified NHS worker(dietitian) and worked amongst them and they are some of the most cruel, uncaring and bullying type to work with. Towards patients and colleagues. It's a toxic environment. Full of bullies. Why? What fuels this? In a career where you are meant to care, you get people devoid of any humanity treating people in need. As I said, you get the odd person who clearly went into it because they want to help people, but not often.

OP posts:
Yasty · 19/06/2025 17:21

Every dietician I’ve ever known has been an absolute pain in the backside. Lazy, not very bright, and they all had very bad breath.

Just while we’re generalising, like.

Jabberwok · 19/06/2025 17:21

Mate I've have had 3 years of shit from the hmrc, you can't talk to them on the phone if they say you are fined . So you write 9 times...not one response. your accountant with 30+ years experience can't get it sorted

So you involve your mp who gets a reply accusing your accountant of incorrectly submitting data.. No mention that one minute they are fining you for 20/21, then they are not. And the letter is so full of jargon, complex bollocks that you have to explain to your mp that you aren't stupid and held down a job with responsibility of spending £100m each year but you don't really understand what they are saying

Azandme · 19/06/2025 17:22

Totally untrue. I'm a delight.

Azandme · 19/06/2025 17:23

Jabberwok · 19/06/2025 17:21

Mate I've have had 3 years of shit from the hmrc, you can't talk to them on the phone if they say you are fined . So you write 9 times...not one response. your accountant with 30+ years experience can't get it sorted

So you involve your mp who gets a reply accusing your accountant of incorrectly submitting data.. No mention that one minute they are fining you for 20/21, then they are not. And the letter is so full of jargon, complex bollocks that you have to explain to your mp that you aren't stupid and held down a job with responsibility of spending £100m each year but you don't really understand what they are saying

That's the system, not the staff. Important distinction.

TiswasPhantomFlanFlinger · 19/06/2025 17:32

Ablondiebutagoody · 19/06/2025 14:22

No smoke without fire. It's because they very rarely get sacked so can be as useless and nasty as they like. Productivity in the public sector is also shocking. As is the amount of tax we are paying for such shitty services.

You’re wrong. I know of a number people being bullied out of the NHS just because their face doesn’t fit or they need accommodations for their neurodiversity or disability and they aren’t being supported, just put on performance management. They can, and do dismiss staff, just not necessarily the ones they should sack.
Also it like many employers who promote people who can perform on the task part of their role but have no skills in people management.

Serencwtch · 19/06/2025 17:32

Agree with you about NHS staff - they have such an arrogance & entitlement like they are providing something for free & you have to be grateful for their mere presence & how dare you ask for minimum standards, safe treatment, that they follow guidelines etc.

They also have very strong ideas about who is worthy of their presence. Cancer patients have golden halos but schizophrenics should be banned etc.

Part of it comes from them having to do jobs with limited funding but a bigger part is that genuine hardworking people just leave the NHS because they don't want to work in teams of bullies & lazy co-workers.

Police I have had very good experiences with & the majority of people with severe mental illness that I know would say the care & professionalism from the police (although not 100% perfect) is a million times better than the abuse & failings from NHS GPs, mental health, a&e, ambulance.

It's not about salary or being under pressure, police officers are on a lower salary than a qualified nurse & well below doctors & have a far higher level of risk & experience far greater trauma in their day to day work.

We seem to put NHS staff on a pedestal & they can do no wrong & cannot be held to account or scrutinized, meaning that neglect, abuse & incompetence are rife

NewGoldFox · 19/06/2025 17:39

Op maybe you can be the change you want to see and volunteer at the hospital 😊

Hello87abc · 19/06/2025 17:49

You have no idea! And just generalising everyone. I work for a local authority and in the last year have taken on work from two other people who have left! Still managing to over achieve in my actual job but that means working ridiculously long hours, I think it worked out about 65 hours last week. Council workers are not as productive in their jobs as they are trying to juggle so much from the years of cuts. I spend most my evenings working, every time I’m on holiday I never get away without having to work!

oncemoreuntothebeachdearfriends · 19/06/2025 17:49

@Cel119
"By government workers i mean council, NHS, police, Ambulance."

Not one of those groups are "government workers"

You are completely wrong, & defaming large numbers of people who are hard-working, & frequently underpaid.

CurlewKate · 19/06/2025 17:50

Because they aren’t.

SummertimeMadness1 · 19/06/2025 18:02

I can't relate to anything you are saying @Cel119. You are dismissing some of the most caring people in society, you clearly have no respect for them, yet you expect to be treated with upmost care. You are very entitled.

Auroraloves · 19/06/2025 18:07

MrsSkylerWhite · 19/06/2025 17:20

Not sure because I’m not diabetic but I was advised by my breast nurse to always offer the other arm as a precaution.

Yes I’m unsure also, but I think if I had had lymph node removal in that side I’d offer the contralateral side even for finger prick

ToClimb · 19/06/2025 18:13

MrsSkylerWhite · 19/06/2025 17:15

If you have a lymph node removed from an armpit, as I did prior to mastectomy, for example, any medical procedures, blood pressure readings, blood samples etc. should be taken from the opposite arm. Even years in the future such a simple procedure can cause oedema.
Just an example.

It's a bloody pin prick test. Not venous blood. A finger is fine.

NeedForSpeed · 19/06/2025 18:17

Toottooot · 19/06/2025 16:58

Don’t forget doing so with a dirty needle 🙄🙄

Have just watched a HCA do a fingerprick test on my FIL for his diabetes, no wiping of the finger first. He says he hasn't had it once on a fortnight of bloods four times a day in the ward. Seems pretty normal.

ChaiLarious · 19/06/2025 18:22

This is giving name change after posting a goady thread about headteachers shopping yesterday kind of vibes.

TizerorFizz · 19/06/2025 18:27

It’s well documented that civil service and nhs productivity is very low. This is because the customer cannot pay their money and take their choice. We are stuck with it. If there was a realistic choice, and relief from tax, some of us might choose to be customers of more efficient organisations.

The services that are more or less state monopolies have no competition and no real incentive to be customer friendly or even efficient. Time isn’t money. Customer satisfaction doesn’t matter. NHs has poor customer satisfaction and who cares?

The NHs IS the government. Who else pays for it via our taxes? Maybe anyone paying £700 a month in tax gets great value. If you are paying £7,000 a month it feels poor value.

Badbadbunny · 19/06/2025 18:32

Azandme · 19/06/2025 17:23

That's the system, not the staff. Important distinction.

Nope. I’m an accountant dealing daily with them. Funny how “some” staff can actually do what you ask. It’s a lottery. Most of the time you get someone who hasn’t a clue or says they’ll do something but doesnt. It’s not always the system, sometimes it’s just incompetence or laziness.

Badbadbunny · 19/06/2025 18:33

TizerorFizz · 19/06/2025 18:27

It’s well documented that civil service and nhs productivity is very low. This is because the customer cannot pay their money and take their choice. We are stuck with it. If there was a realistic choice, and relief from tax, some of us might choose to be customers of more efficient organisations.

The services that are more or less state monopolies have no competition and no real incentive to be customer friendly or even efficient. Time isn’t money. Customer satisfaction doesn’t matter. NHs has poor customer satisfaction and who cares?

The NHs IS the government. Who else pays for it via our taxes? Maybe anyone paying £700 a month in tax gets great value. If you are paying £7,000 a month it feels poor value.

Nail on the head. Lack of competition means no incentive to do their jobs properly. The taxpayer is a captive audience.

MaidOfSteel · 19/06/2025 18:40

What a ridiculous, lazy generalisation.

Richiewoo · 19/06/2025 18:53

I understand you've had a bad experience. To label all workers is ridiculous.

Oodlesof · 19/06/2025 19:02

I tend to find that people who claim that nearly every person they meet in a day is an arsehole are usually the total arsehole that lots of other people met that day.

Ponoka7 · 19/06/2025 19:22

Oodlesof · 19/06/2025 19:02

I tend to find that people who claim that nearly every person they meet in a day is an arsehole are usually the total arsehole that lots of other people met that day.

When you listen to the story, or coroner's court findings of maternal/baby or child/elderly deaths, the families have often been completely dismissed for days. I had reason to look up a coroner's findings, it's all online, the amount of cause of death from hospital neglect and failings, are a national disgrace.

Our system of scanning/x ray needs looking at. My DP frequently had chest x rays, if they'd have done his torso, he'd have been correctly diagnosed. It took a crisis, exceptionally bad treatment via A&E, then emergency surgery and ITC. We aren't getting value for money and some of the staff wouldn't be employed if we had more choice.

Oodlesof · 19/06/2025 19:26

That's a very specific issue. Not really what the OP was taking about.

Jabberwok · 19/06/2025 21:02

Azandme · 19/06/2025 17:23

That's the system, not the staff. Important distinction.

True but 9 letters have arrived on someone's desk...Plus the letter full of jargon, completely at odds as it what my accountant had been told previously says to me " this is too complex I'll bin it" and "I'll skim the file and go back with what I think it could be"

summersun25 · 19/06/2025 21:43

Without fail, every single staff member on the gynae ward for my operation a few weeks ago were lovely. Empathetic, helpful, found me cordial when I was thirsty and sick of water, helped me get dressed, found me a toothbrush as I forgot mine, distracted me when I was petrified about the GA
apologising for obs every hour!
they forgot my toast Grin but that wasn’t a big deal as I was going home anyway

(yes I wrote a thank you email)