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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think 70% of people shouldn’t be in A&E

537 replies

PrettyPleaseXo · 13/06/2025 07:47

Recently I was admitted in excruciating pain to A&E due to kidney stones. Over the time I was there it got progressively busier as expected and there was corridor care (I was stuck in a corridor without pain relief and crying in pain for two hours) and ambulances backed up out the door.

When I was discharged and went back out through the A&E reception/wait room I couldn’t help but notice
that 80% of the people sat there looked perfectly fine, chatting etc and didn’t appear to be in either an accident or emergency.

AIBU to think that unless you’re seriously unwell, in acute pain or have an injury that needs immediately addressing you should be turned away from A&E and told to go
to the GP instead?

OP posts:
Thursst0n · 15/06/2025 18:28

CandyLeBonBon · 15/06/2025 16:11

Net migration was 431000 in 2024. That 413000 on top of existing residents. Every year. Of course it will have an effect, because we haven’t fixed the lack of funding and yet our already strained systems must cater for additional people each year. I’m sure many will be net contributors to the economy, but certainly not immediately, and in the meantime, will add an extra burden on already strained infrastructures. It’s important to acknowledge that an already underfunded system cannot manage additional bodies. There are positives to immigration but we have to strengthen the foundations of our systems first, to ensure that all who come and settle, are adequately provided for. We just don’t have that right now.

I live in an area with next to no immigration adding to existing residents and provision is dire.

Nsky62 · 15/06/2025 18:36

ScaryM0nster · 13/06/2025 08:02

I don’t doubt you’re right.

But there will be a chunk who:

  1. Dont need A&E, but do need medical advice and it’s the only route whereby if you wait long enough you’ll see someone. GPs don’t have that provision.
  2. Don’t need A&E, but need something beyond GP and reasonably swiftly. Eg. Certain checks for certain chronic conditions. There should be better routes for these things but there aren’t.
  3. Do need A&E, even though they look ok. I’ve been there with husband, we were chatting away and probably looked fine. He was in hdu with sepsis 10 hours later. I knew he wasn’t fine. Same with friends child, playing with the toys looking fine, while staff discussed whether to admit her.

I went to minor injuries with infected finger, no nurse available at gp all week, was getting very painful

Popoverblues · 15/06/2025 18:53

Unknownname86 · 15/06/2025 17:42

I’ll go back to my original comment of where I said you are trying to say that people in excruciating pain should not attend A&E if they know the cause??
yes I called you out on that, pure nonsense!

I have not said that, I hope you read case notes better than this. I said pain alone wasn't an emergency - as has been evidenced by OP, not being an emergency.

People are free to do whatever they want, I'm not the one on my high horse about them not being worthy enough.

TheLovelinessOfDemons · 15/06/2025 20:55

Thursst0n · 14/06/2025 14:00

So much ignorance spouted on here. You don’t need to be in crisis to go to A&E with an ED. You can look normal and be near death.The first time my daughter was admitted with anorexia I didn’t even realise she had it. I’d taken her in for something else however her bloods were so awful she was immediately whisked off to high dependency. We’ve since been in and out of hospital including A&E many times, frequently ordered to by CAMHS. I use the Marzipan list for guidance. Many of the thinks to look out for wouldn’t be obvious to bystanders or MNers who think they’re medical experts.

Exactly, thank you. It started out as a stomach bug, but that caused emetophobia, so he was at the point of only eating a few foods and not every day, to avoid throwing up. He was originally diagnosed with ARFID, now they’re saying it’s OSFED. Hes 17 now and preparing and cooking all his own foods at set times, because having control helps.

BlueandWhitePorcelain · 15/06/2025 21:09

i spend time, sitting around in the mental health bay in ambulatory majors, waiting with DD2 for a mental health assessment. Imo, it’s easy to spot the girls with ED - they are obviously skinny, but wearing baggy clothes. There’s usually plenty of food given out and they seem to have rules around eating. Still DD2 does, due to OCD - she’ll only eat packaged food, and even then with a knife and fork. If someone offered her biscuits in a tin, she’d refuse them. They have to be individually wrapped!

Arran2024 · 15/06/2025 21:37

My adult daughter has epilepsy. If she has a seizure in public she will be taken to A& E, even though she will have recovered by the time she gets there. They will keep her in for observation. She will look fine.

pinck · 16/06/2025 01:26

Popoverblues · 13/06/2025 21:31

I agree that some people probably won't need to be there. But you have no idea which ones those are, or their reasons for being there so probably best left to the professionals.

And actually pain is not a reason to be in A&E either. If kidney stones aren't causing complications like sepsis or rupture, then pain is neither an accident nor an emergency.

Oh cool, you’ve decided pain isn’t an emergency now? I’ve been getting kidney stones for 20 years. Thought I knew the drill—until a 9mm stone caused a total blockage and I ended up with sepsis but sure, let’s shame people for going to the ER because you think it’s not serious unless someone’s literally coding -- never mind mind that kidney stone pain can be indistinguishable from appendicitis or ovarian torsion or, you know, other things that can kill you. Your take isn’t just bad—it’s dangerous. Maybe sit the hell down before someone follows your advice and doesn’t get to walk back out.

Thursst0n · 16/06/2025 05:56

BlueandWhitePorcelain · 15/06/2025 21:09

i spend time, sitting around in the mental health bay in ambulatory majors, waiting with DD2 for a mental health assessment. Imo, it’s easy to spot the girls with ED - they are obviously skinny, but wearing baggy clothes. There’s usually plenty of food given out and they seem to have rules around eating. Still DD2 does, due to OCD - she’ll only eat packaged food, and even then with a knife and fork. If someone offered her biscuits in a tin, she’d refuse them. They have to be individually wrapped!

I too have been in A&E many times with my dd for MH and ED assessments. Neither are necessarily easy to spot. Many of us without EDs don’t feel the need to eat whilst waiting in A&E and staff are not handing out food. Ours has a single ££££ vending machine EDs can vary in patients. There is A typical Anorexia My daughter has a friend who has never been skinny and has had numerous admissions for Anorexia. My daughter has the more conventional type and been admitted numerous times when not at her skinniest. You’d never be able to tell when she has tried to take her own life either. She masks it all very well.

Thankfully A&E isn’t run by arm chair diagnosticians and often liaise with the ED services she is under.

Thursst0n · 16/06/2025 06:17

I think we should remember too the huge waiting lists for the little there is under CMHT, CAMHS and ED services. The situation is dire. Many parents are battling with nothing. If people don’t want mentally ill young people cluttering up A&E waiting rooms provide better services will be necessary.

BlueandWhitePorcelain · 16/06/2025 08:23

Thursst0n · 16/06/2025 05:56

I too have been in A&E many times with my dd for MH and ED assessments. Neither are necessarily easy to spot. Many of us without EDs don’t feel the need to eat whilst waiting in A&E and staff are not handing out food. Ours has a single ££££ vending machine EDs can vary in patients. There is A typical Anorexia My daughter has a friend who has never been skinny and has had numerous admissions for Anorexia. My daughter has the more conventional type and been admitted numerous times when not at her skinniest. You’d never be able to tell when she has tried to take her own life either. She masks it all very well.

Thankfully A&E isn’t run by arm chair diagnosticians and often liaise with the ED services she is under.

I don’t claim to be a diagnostician. However DD2’s OH, who is also there with us at weekends and evenings, is a doctor who has done a psychiatric rotation. DD2 had an ED, when she was younger.

If the MH team in A & E have decided to admit a patient; but there are no beds, they send them to the UTC for mental health, which has temporary beds. I have spent days there with DD2, while she’s waiting for a bed. There’s a TV lounge, kitchen, toilets and settees in the entrance hall. DD2 says there are some small rooms out of sight, where people sleep on reclining chairs and bathrooms. Patients get 3 meals a day, plus snacks and families can help themselves to food and drinks in the kitchen. There’s more women than men, waiting for admission usually.

I imagine, if people are waiting there for 5 days, as they may have to, they get hungry?

BlueandWhitePorcelain · 16/06/2025 09:16

PS DD2’s OH also did 2 placements in A & E during his training, and did lots of locuming there, to earn extra money.

PrettyPleaseXo · 16/06/2025 09:22

pinck · 16/06/2025 01:26

Oh cool, you’ve decided pain isn’t an emergency now? I’ve been getting kidney stones for 20 years. Thought I knew the drill—until a 9mm stone caused a total blockage and I ended up with sepsis but sure, let’s shame people for going to the ER because you think it’s not serious unless someone’s literally coding -- never mind mind that kidney stone pain can be indistinguishable from appendicitis or ovarian torsion or, you know, other things that can kill you. Your take isn’t just bad—it’s dangerous. Maybe sit the hell down before someone follows your advice and doesn’t get to walk back out.

yep! Mine had obstructed causing swelling of the kidney, my BP to plummet to 80/40, infection and pain so severe I could hardly stand up. Give me unmediated childbirth any day

OP posts:
Unknownname86 · 16/06/2025 10:23

Popoverblues · 15/06/2025 18:53

I have not said that, I hope you read case notes better than this. I said pain alone wasn't an emergency - as has been evidenced by OP, not being an emergency.

People are free to do whatever they want, I'm not the one on my high horse about them not being worthy enough.

You wrote

Popoverblues · 13/06/2025 21:38
It isn't. The causes of it may be, but pain in itself is not. OP says she was discharged so I'm guessing it was neither A or E in her case.

you say that pain in itself is not a reason to present to A&E. I disagree with you, and you are still trying to argue with me.
I have presented to A&E with chronic pain that I am unable to get under control, and many other people have. The problem lies with waiting for specialist treatment, waiting years for surgery . In the mean time do you suggest I suffer at home in excruciating pain for days at a time? GP’s won’t prescribe morphine IV so the only option is to go to A&E (GP’s own words).

and yes I read my patient case notes very well thank you :-) at least I don’t say they shouldn’t be at A&E as their pain isn’t worthy of treatment 😩

Thursst0n · 16/06/2025 10:27

BlueandWhitePorcelain · 16/06/2025 09:16

PS DD2’s OH also did 2 placements in A & E during his training, and did lots of locuming there, to earn extra money.

I’m really not bothered what your DD’s OH experience is. We’re talking about A&E waiting rooms. You really need to focus on your own need for being there instead of others. 🤔

BlueandWhitePorcelain · 16/06/2025 11:23

Thursst0n · 16/06/2025 10:27

I’m really not bothered what your DD’s OH experience is. We’re talking about A&E waiting rooms. You really need to focus on your own need for being there instead of others. 🤔

We can spend several days in A & E and then the UTC. Some of the other patients also get sent to the UTC, for days. The UTC is just a dedicated A & E for mental health patients.

I am bound to look around and usually other people get talking to me, and asking where things are. Or do you think it’s better I mind my own business and don’t tell them, all they need to do is ask the HCAs for food and drinks?

I don’t need your permission to think what I like, but I don’t go round talking down to other people, making assumptions about their relative’s mental health history, as you have done to me. DD2 developed an ED at age 9, and was under CAMHS for a year, who were already treating DD1, her twin sister for a sexual assault at 8 in school, which affected DD2 too.

Thursst0n · 16/06/2025 12:16

BlueandWhitePorcelain · 16/06/2025 11:23

We can spend several days in A & E and then the UTC. Some of the other patients also get sent to the UTC, for days. The UTC is just a dedicated A & E for mental health patients.

I am bound to look around and usually other people get talking to me, and asking where things are. Or do you think it’s better I mind my own business and don’t tell them, all they need to do is ask the HCAs for food and drinks?

I don’t need your permission to think what I like, but I don’t go round talking down to other people, making assumptions about their relative’s mental health history, as you have done to me. DD2 developed an ED at age 9, and was under CAMHS for a year, who were already treating DD1, her twin sister for a sexual assault at 8 in school, which affected DD2 too.

None which has anything to do with this thread or other patients who are entitled to privacy and not to have their health diagnosed by others who aren’t even patients.

Funnywonder · 16/06/2025 12:18

PrettyPleaseXo · 16/06/2025 09:22

yep! Mine had obstructed causing swelling of the kidney, my BP to plummet to 80/40, infection and pain so severe I could hardly stand up. Give me unmediated childbirth any day

Yes, but you have decided that you can gauge other people’s pain just by looking at them. Everyone’s body deals with pain in its own way. I turned up at A&E, in agony with abdominal pain, but outwardly calm. I have a tendency to direct my pain response inwards. Later that day I was having emergency surgery to remove an ectopic pregnancy. If you had seen me sitting in A&E, you probably would have thought I should toddle off and visit my GP in a couple of weeks.

Nottsandcrosses · 16/06/2025 13:07

I think there is a huge difference between timewasters/people that go for fun, and people that know they dont need to be there but have no other place to turn.

I do not believe 70% or even 50% of people go happily to wait 6 hours plus to be told our fine go home.

Majority of people go to A&E as they are horrendously worried and ant get access to the other relevant services that should be available.

Ive only ever been to childrens A&E, and i dont grudge anyone there the time to see a doctor as they are clearly very worried for their child for whatever reason, serious or not.

Arran2024 · 16/06/2025 13:21

I have two adopted daughters. Their birth mother was accused of munchausens by proxy (now called "fabricated illness"). She did all sorts of things to the older one to enable her to take her to hospital (she was actually admitted 4 times before her 1st birthday before the staff started to work out what was going on). She had done the same with another child previously. Thing is, she was treated so nicely at the hospital. She had a horrible home life with a horrible partner. This was her escape.

The fabricated illnesses weren't the main reason she had her children removed btw but they caused a lot of unnecessary suffering.

DonnaBanana · 16/06/2025 13:48

YANBU. I know this is true because A&E was almost empty during critical moments of the World Cup. If you can watch a football match instead of attending hospital you’re clearly not having an emergency.

SunnySideDeepDown · 16/06/2025 16:08

taxguru · 13/06/2025 08:24

What if you don't have an urgent treatment centre? Lots of areas don't!

Then 111 who can arrange an out of hours GP or can signpost you to alternative provision.

FatherFrosty · 16/06/2025 18:08

SunnySideDeepDown · 16/06/2025 16:08

Then 111 who can arrange an out of hours GP or can signpost you to alternative provision.

In my area.

That’s A & E

Arran2024 · 16/06/2025 18:12

FatherFrosty · 16/06/2025 18:08

In my area.

That’s A & E

How do you know there isn't also another service? They don't advertise it, you just get it when you call 111 and they think it's suitable for you and there are appointments available. Otherwise they tell you to go to A& E.

FatherFrosty · 16/06/2025 19:48

Arran2024 · 16/06/2025 18:12

How do you know there isn't also another service? They don't advertise it, you just get it when you call 111 and they think it's suitable for you and there are appointments available. Otherwise they tell you to go to A& E.

because I live here. Confused

And have needed to use 111 as have others I know.
things like sprains / neck or back pulls that need something more than OTC meds, weekend ear infections that sort of thing.

I had an injury that required an x ray. Not urgent as such, it just needed checking. 111 got my GP to send me to A & E

Arran2024 · 16/06/2025 20:07

FatherFrosty · 16/06/2025 19:48

because I live here. Confused

And have needed to use 111 as have others I know.
things like sprains / neck or back pulls that need something more than OTC meds, weekend ear infections that sort of thing.

I had an injury that required an x ray. Not urgent as such, it just needed checking. 111 got my GP to send me to A & E

We always have to go to A&E for xrays tbf. But 111 will sometimes send us to a health centre in the local area. It's basically an emergency / after hours gp appointment at one of the big gp surgeries. I have called 111 up hoping to get one of those and been lucky but sometimes they are all taken and am told to go to A& E. But they don't advertise the service at all, and most people have no idea about it. We also once had a kind of paramedic sent to the house by 111 - he was a volunteer first aider (!) who stuck a sign to his car door. That was a bit wierd.

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