AIBU - Painter has painted onto glass of windows?

[Sunandsea13]

Hi all, we had the kitchen painted and the painter has painted the wooden windows too. They are 2 windows separated into 4 panes/8 in total. In all of them there is white paint onto the glass, not even straight just sloppy at the sides/uneven. It’s about 1-2 cm. The invoice is £480.

The wallpaper is also not a complete match in places, but I can live with that.

YAIBU - remove yourself with a glass scraper

YANBU - ask the painter to fix himself

I'd tell him to get his arse back right away and fix it.
I had what I eventually termed 'the Chuckle Brothers' do some painting for me last year.
My gut said don't use them and OMG, it's always right! (I was desperate just to have another layer of protection on my outside wood frames before winter as I'd already been let down the year before by my usual painter due to illness)
The older guy (nearer 70 than 60), had actually appeared handing out leaflets in the summer (very strange as most P&D are stowed off in summer. No social media to check out but I figured that was probably his age. So I thought I'd try them knowing all along knowing I was chancing it, but as it was outside I thought what can go wrong... )
In a nutshell they...
Got paint on my actual windows the same as you, spilled white gloss on my paving stones and didn't wipe up properly, hence my dog ended up with white gloss paint on her face.

They touched my black iron gates with their white glossy hands when trying to clean up the spill.
The younger of the two then started to paint the skirting in the hall (only interior job) where I had just had the EXPENSIVE floor sanded and finished the day before, WITHOUT ANY MASKING TAPE or a dust sheet!! I had to stand over him and guide him as to what he should be doing properly. The older guy was continually calling and pestering me about inane things and communication was just overall extremely difficult. He was super jovial /bordering on stupid and kept stopping his terrible work, to tell me 'jokes'. I can't stand proverbial joke tellers who think they are funny, but this one particular joke, basically had an incestuous punchline! I had to hold my hands out physically and say "stop right there" do you realise that you can NOT be saying things like that in 2024"!
Honestly, I ended up having to scold the old one, and 'guide' the trainee (who said he was embarrassed by the older one).
When payment day came, I told them I'd never encountered such an unprofessional setup in my whole life. I pointed out visible brush marks on the (now dried) gloss paint right in the middle of my front door, to which the older one said "oh God I'm just going to leave" as if I was being unreasonable. I also pointed out the paint on the brassware - again laziness as they hadn't bothered to take it off prior to painting. I ended up giving them £400 as a token gesture and cleaned the mess up myself. There are still drips where they've slapped too much gloss on-and that's after the hour that I spent 'catching' drips of gloss as soon as they'd shut the garden gate.

I should have been more angry but it was so bad it was funny.

Just unbelievable isn’t it! Your experience sounds horrendous!

Wallpapering is dreadful.

I really wouldn’t want to pay him anything for that job, I’ve always done my own papering and decorating and as a diy person would be ashamed if that was my work. I would expect a professional to be able to do an even better job than me and more quickly. Hope you get things sorted

Can’t quite see much flooring from your photos but it looks like you have original boards?
Why not ditch the flooring guy and just keep the original flooring. ( sand etc etc )
Less stress

Wow that's really bad from a paid job

Bloody hell, that is awful.

State of that! My old grandad was a professional painter and decorator and he'd have a fit if he were still here to look at your pics. This comedian wouldn't be getting a groat out of me until he'd got it sorted to my satisfaction, the scruffy bugger. Unbelievable! 😡

My bf's houses baseboard were painted while we lived elsewhere and it was organised by the letting agency. The results were shocking. Couldn't complain anymore. From then on I've painted my self and results have been better than the so called professional.

I wouldn't pay him a penny, OP. Lawfully, don't you have to give people the chance to put things right? However, he'd have to pay for more wallpaper, which would end up costing him.

There is zero preparation on those walls - did he not say anything about prep? That painting is horrendous and the papering is out of this world bad!

His quote included - Prepare all surfaces for painting, filling and repairing all holes and cracks.

Wallpaper all needs to come off and be redone anyway. It’s does t match and he hasn’t done the fiddly bits properly. Those things can’t be fixed other than by starting again - though I’m. It sure I’d trust him…

Well that's good that his quote said that, because you can prove with those photos that he didn't do one bit of prep!

Not on,y would I not be paying for that, I’d expect him to re wallpaper at his own cost. That’s astonishingly bad work

Update: Flooring fitter broke all of the boards that go under the kitchen cabinets. He’s annoyed he has to replace them and come back ‘on his time’. He wanted me to wait two weeks I said no as there is just a mess of a kitchen been left? Can’t believe my luck, still no word from painter :/

Don't be surprised if he just doesn't come back OP. These fucking useless, careless men all affronted that you might actually want your property to remain undamaged while they work. We had this repeatedly from different 'tradesmen' last year, and it's been hit and miss whether they sort, ghost, or throw a tantrum.

Two weeks, what a cheeky git. Ugh, sorry you are having such a rough week op. x

He is just hoping that if he doesn't respond that you will forget about it. I would message again and make a point that you will not be paying him anything until he fixes his mess.

Same. This is unbelievably poor OP! I wouldn’t be paying him at all.

It’s just crazy! Can’t believe my luck. The floor fitter was here for 4 hours, took him ages. He’s left me with a state of a kitchen and didn’t fit the scotias. He said to give the floor chance to breathe but I think he just had enough! He won’t make money out of the job once he’s bought and repaired everything so will be shocked if he comes back! Really sorry about your experience, can’t believe tradespeople are not more regulated it’s nuts!

Whole kitchen is now like this 😬. I understand things happen but his attitude was awful. He didn’t apologise, said he would get some and come back in 2 weeks! And said ‘it’ll cost me my time and money now’… well yes you broke it?

How did he even manage to break them all???? Was he just really heavy handed pulling them out?! One is an accident, but to keep doing it is just negligent. And to have the audacity to complain that his mistake will cost him time and money... it's laughable.

Oh, and if he does moan again, just express surprise and say, 'Oh, aren't you insured?'

I know! He told me he only broke one but then when he was packing up I asked where the rest were and he then showed me these broken parts. Unreal. He clearly just had no care at all. No reason for them to break, you push down and they should come out. I won’t be able to get an exact match to the kitchen now either as it’s an old kitchen. He said I could paint them? The cheek!

You really have had a very unlucky week of it with these two trades people.

OMG OP you deserve a glass of wine/shot of tequila/diazepam. Arseholes everywhere.