To think I've been ripped off / scammed? Vinted

[TemuMuggedOff]

I was browsing vinted for a (BNWT) handbag to treat myself to for my upcoming birthday.

I came across this one (advertised with these pictures) for £35 and thought it looked lovely. The seller has dozens of positive reviews.

Well, the seller posted it out to me today and after she did she promptly sent me a message afterwards with a bunch of additional photos that weren't visible on the original advert.

It's absolutely shit quality and so flimsy. I would not have bought it with those images on there. The advertised pictures are misleading. She also told me she has sprayed it with antibacterial spray.

I asked why that was necessary and she assured me it doesn't damage the bag as she has sold this same bag 7 times and done the same with all. Apparently it's a spray for bags (?)

Long story short, I've discovered that she's buying them in bulk on Temu for under a tenner and upselling them for over three times the price.

Bags from Temu/Shein arrive smelling of strong chemicals (or fish!) so that's why she's claiming the BS about antibacterial spray.

I don't want a smelly temu bag.

Her profile states no refunds or returns.

Do I have a leg to stand on here and am I being unreasonable to raise a grievance with vinted?

WWYD?

@AngelicKaty Read my post again.

So did I. I'm not convinced we're wrong to be honest

In addition to all of the points made, it doesn't matter whether she uses photos given to her or not.She is the seller and all responsibilities lay with her.

It's not necessarily going to be worse than the stuff you get unbranded in the shops just Temu comes straight from China. It is the same stuff that shops sell having imported from China. I'm sure a shop selling a bag at £35 would have paid less than £10 for from the factory.

Where is there a photo of a deceased woman?!

I read it the first time and it's still wrong. The seller did NOT copy the photo's from Manu Atelier, but from Temu (where Temu got them from is another matter). Furthermore, the seller listed the brand as "NA", not Manu Atelier, so she was not falsely advertising the bag as a designer bag.

At least she's willing to receive the bag back now 🤭

And she called you ‘hun’, that has to be a bad sign!

I am wondering this too.

@AngelicKaty
It's not another matter though, is it? The original photo was posted and is owned by the brand Manu Atelier. Temu have presumably stolen this photo for their counterfeit bag (a presumption I mentioned in my previous post).

Whether the seller was aware of this or not is irrelevant. They used a photo that they did not take of a bag they do not have to sell something that is counterfeit.

At best, the seller is ignorant of their part in counterfeit reselling, but they are misrepresenting the item they are selling.

Whether the seller got them from Temu or not, the photos she is using to advertise the bags she is selling are photos of Manu Atelier bags, as they have been used in Manu Atelier advertising campaigns and marketing materials to sell Manu Atelier bags. She is not selling Manu Atelier bags.

How is this a scam? She’s selling a crap bag with pictures and no brand and you bought it. The subsequent pictures are of the exact same bag. You’re being ridiculous. Just because you fucked up doesn’t mean she’s a scammer

But She's selling a crap bag with pictures of a designer bag. That's the scam.

But if those are the photos used by Temu, surely she just says that the bag came from Temu and that’s why she used their photo. She won’t know (or at least might not know) that they stole their photos from a designer.

she never said it was a branded bag? I’m not denying the seller is a nasty chancer but you’ve fallen for it and she’s not technically done anything wrong. More fool you as they say

Well she's now put her profile as being on holiday so she knows what she's doing

No, you're presuming Temu stole the photo's from Manu Atelier - you don't actually know. I'm using the factual information OP gave us, which is that the Vinted seller used photo's from the Temu website (which can be clearly seen from the screen-grab OP included in her text conversation with the seller) and did NOT list the bag as the brand "Manu Atelier", but as "NA". OP's first post makes it clear she's annoyed because she now knows she's purchased a Temu bag at three times the price Temu is selling it for. OP has never believed she was buying a Manu Atelier bag. I have no idea why you're finding these facts, as told to us by OP, so difficult to grasp. 🙄

The profile pic in Vinted from the seller

The seller is not claiming she's selling Manu Atelier bags - she listed the brand as "NA". Clone products can be incredibly realistic these days and if the bags are such good dupes that Temu (and subsequently the Vinted seller) can use photo's of a designer bag and what arrives with the customer looks like the photo's and the customer is happy with what they've bought, where's the complaint? Obviously no-one should be using photo's of products they don't own the copyright to, but OP isn't complaining she's not getting a Manu Atelier bag because that's not what she was ever expecting. She's complaining that she thought she was getting a nice bag for £35 (seriously?) and is now annoyed that she's found it on Temu for less than a third of the price she's paid on Vinted and the seller has lifted the photo's from Temu - just read OP's third post that includes the screen-grab from the Temu website and the discussion about Temu. I have no idea why you can't grasp this.

I’m amazed she’s allowed to upload that picture of the bag. I sold a Superdry coat which was brand new with tags. But it was about 5 years old. I uploaded my pics of it and then I found an official picture of it with a model wearing it. I uploaded it and Vinted made me take down the listing and I was threatened with a ban for using a photo that wasn’t mine.

Annoyingly Vinted won't let you upload videos as part of the dispute/refund process. I bought an electrical item that didn't work, but the only way to show it didn't work was by filming it not working. I went back and forth with Vinted and it was like banging my head against a brick wall. Fortunately the seller was fine about refunding me.

@AngelicKaty
The OP thought she was getting the bag in the seller's original photos. Photos that were produced by Manu Atelier of a Manu Atelier bag.

The seller then sent further photos of the shit counterfeit they were actually selling. This is what the OP is complaining about.

Grasp that?

No, you're presuming Temu stole the photo's from Manu Atelier - you don't actually know.

They're the same photos from the Manu Ateliers advertising campaign, only with the logo blurred out. Temu and Shein are notorious for stealing designs and producing cheap, low quality imitations; they know what they're doing.

I'm using the factual information OP gave us, which is that the Vinted seller used photo's from the Temu website

Which is against Vinted policy 'Don’t use stock or watermarked images, and other pictures you find online. They’re copyrighted and may not show the current condition of your item.' Listings that use photos taken from websites are routinely removed, although this is reliant on other users reporting.

[The seller] did NOT list the bag as the brand "Manu Atelier", but as "NA"

Which makes the fact that the seller used an image of a Manu Atelier bag, and not the actual bag that was being sold, to sell the item more problematic.

In really simple terms, the bag the seller has sold is literally not the bag in the photo. That alone is against Vinted policy.

Seddy_01 has disappeared from Vinted.

Oh right, you think OP thought she was going to get a Manu Atelier quality bag for £35? Sigh.