Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Rude receptionist

26 replies

OneBrightAzureBiscuit · 20/01/2025 10:45

hi just wanted to rant and see if other people can relate

i am 99.9% sure I’ve torn my rotator cuff- there’s also a crunching noise and clicking when I lift my arm now. I went to urgent care like a month ago they said it was sprained and to call the GP if it doesn’t get better. It got worse!
I called the doctors surgery today waited for like 40 minutes I was 54 in the queue!! It got to 9:45 when they finally answered. I explained the situation and the receptionist was rude and had attitude in her voice. The conversation went like this:

me: “explains issue”
her : unfortunately we are all booked today (but in a snotty tone
me: ok , I have been waiting on hold for about an hour I’ve called up early
her: unfortunately we don’t make the rules, dont shoot the messenger

i said I’d call back another day and she hung up. It wasn’t just what she said at all it was the tone of voice. It really is so hard to get hold of a GP.
i had to rant
maybe I’ll try tomorrow one minute in advance.

OP posts:
Movinghouseatlast · 20/01/2025 13:56

In many areas you can self refer to Physio. This is what I did when I had the same. It turned out to be frozen shoulder.

I would phone back to reception and ask if this is a possibility. You just make an appointment and fill in a form.

GP's can't do anything a physio can't in terms of treatment. My physio got the GP to call me for stronger painkillers. I had a cortisone injection from the Physio.

New posts on this thread. Refresh page