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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Sly extra spending at Morrisons (insert other supermarket as preferred)

159 replies

Rudicoolcat · 23/12/2024 18:13

Just a heads up for folks to keep their eyes on the cashier whilst packing up your Christmas big shop into bags.

Husband was brilliant in loading the conveyor with big shop and dutifully stood uncomplaining with wallet in hand to pay.

I took on the packing duty, (seasoned experience applies) and we had us all done in due course. Cashier certainly did not rush, chatting to her colleague about their breakfast....

Anyway, when we were told the total by the cashier I asked her to double check as I was sure I'd seen her double scan a bottle of champagne. Prefuse apologies received, machine checked and double scan hastily removed. Husband then happily paid.

Before leaving the till area a quick scan of the receipt showing more double scanning, in excess of £23!

Had to go to customer service for refund to husband's debit card. Assistant there didn't bat an eyelid, didn't want to check anything and refunded amount in record time. We thought she must be used to providing double scan refunds at this time of year. If we hadn't checked, we'd be nearly £50 out of pocket!!!

Just another shopper trying keep the cost of living to the cost of living, and not unnecessarily adding to the profits of the supermarket!

Keep 'em peeled...👀

OP posts:
Thevelvelletes · 24/12/2024 06:57

FeegleFrenzy · 23/12/2024 21:33

But she won’t have a receipt for it and they’re subjected to random bag checks.

Also have to be an idiot to lose your job for £23.It would have purely been a mistake nothing more.

TheCheeryLeader · 24/12/2024 07:02

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SoySaucy · 24/12/2024 07:09

Definitely not on the same scale, but in Aldi yesterday we had two items double scanned when I checked the receipt (£3.99 big multipack of crisps and a £0.98p pack of salami) 😂

Still annoyed me despite not being a huge amount, food is expensive without being charged for items you don’t have!

Theunamedcat · 24/12/2024 07:26

NiftyPeachDreamer · 23/12/2024 20:23

All that ham is really bad for him. It’s not so much cold meat, it’s processed meat and it massively increases chance of cancer.

The man is slowly dying let him eat his sandwiches

MargaretThursday · 24/12/2024 07:41

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I wonder what's special about being 66 that means he can't help.

Df would be packing very carefully, and will be cooking their dinner, and he's 78.
Dh did the shopping with dd1 and unpacked it all when he came home and he's 50.

Obviously there must be an incompetent lull in between those ages where they're incapable of doing anything.

poetryandwine · 24/12/2024 07:55

AnotherDunromin · 23/12/2024 20:09

I used to work in a supermarket as a teenager. If it was quiet, I would sometimes double scan things. Then, after the customer had paid and left, I would void one of the duplicate items and pocket the cash from the till. So to anyone looking through the transactions, it looked like I had accidentally double scanned, the customer had paid, then one of us had noticed my "error", which I had dutifully rectified. I'd be £10 or 15 richer by the end of the shift, and my till would never be short.
That was 20 years ago, mind, so I'm sure the technology on the tills has changed and I guess most people pay by card these days anyway. But it's not beyond the realms of possibility that supermarket workers have figured out a way tto play the system and to personally benefit from ripping off customers.
And yes, I realise this was an abhorrent thing to do. I must have stolen from people from every walk of life - people who were wealthy, and people who were struggling. I can't justify or excuse it. I'm just saying it's possible that similar is still going on.

More recently than this, an undergraduate has told me the same and also about the double merchandise trick of a PP ( the extra champagne). Possibly that is why it is done.

Thanks, OP. I am sorry you’ve come in for snark for an informative post.

Thevelvelletes · 24/12/2024 07:59

The technology to catch stealing from tills will obviously be far superior than 20 years ago and tills are CCTV monitored.

burntheleaves · 24/12/2024 08:34

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Come on. If a cashier is double scanning £50 worth of items they shouldn't be in the job.
One is an error. More in one order is utter incompetence or intentional

burntheleaves · 24/12/2024 08:35

AllProperTeaIsTheft · 23/12/2024 18:19

Husband was brilliant in loading the conveyor with big shop and dutifully stood uncomplaining with wallet in hand to pay.

Ummm... in what world does this merit praise? Presumably you wouldn't expect to be described as 'brilliant' for putting things on a supermarket conveyor belt and handing over a credit card without complaining? Why would he complain? I assume the food is for him too? Confused

Pretty sure this is tongue in cheek

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