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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Have I been miserly with our cleaner?

158 replies

romanfriendsandcountrywomen · 23/12/2024 11:12

We have a cleaner twice a week. 2 hours Monday, 3 hours Thursday. Pay her £80 a week.

She's here today (Monday ) but obviously won't be here Thursday. I've paid her £100 for the week- for her 2 hours today and the rest a Xmas bonus. DH says that's a bit tight.

Should I give here some more?

OP posts:
Gingercatlover · 23/12/2024 17:52

Not at all, very generous better than a cheap box of melted chocolates and an old second hand, discoloured bottle of wine I once received Confused

NiftyPeachDreamer · 23/12/2024 18:00

Fireishot · 23/12/2024 16:27

Well I give my postie a bonus because he does what your binmen do, surely not that hard to see?

A postie is a salaried role with pension and benefits. Not sure what they do to go above and beyond delivering your mail?

NiftyPeachDreamer · 23/12/2024 18:04

LividBauble · 23/12/2024 17:05

I'm a single mum with no money or time.

I have a cleaner once a month because I have no time to clean. They're coming just after new year and I won't be tipping, because I have nothing left to give. I've bought all DC's Christmas presents on Vinted.

Reading this thread has made me die a bit inside that they'll be expecting something.

I’m sure she’s used to both. It’s the same with restaurant staff, they appreciate the tips but know that not everyone tips. (In the UK at least). Although service charges are becoming depressingly common here too.

I’ve just mentally dismissed my local burger joint because they tacked on a 12.5% service charge. For fast food! I would have tipped anyway but won’t be going back,

TouchoftheTism · 23/12/2024 18:09

NiftyPeachDreamer · 23/12/2024 18:00

A postie is a salaried role with pension and benefits. Not sure what they do to go above and beyond delivering your mail?

What does a cleaner do apart from clean up your shite. Of course their hourly rate should reflect all their overheads and pension contributions etc but why should they be tipped? Bit condescending isnt it?

NiftyPeachDreamer · 23/12/2024 18:12

TouchoftheTism · 23/12/2024 18:09

What does a cleaner do apart from clean up your shite. Of course their hourly rate should reflect all their overheads and pension contributions etc but why should they be tipped? Bit condescending isnt it?

If you think £16 per hour is enough to cover a cleaner‘s overheads and pension contributions then I think you’re living in la la land.

I’ve never had a cleaner and I’m not saying everyone should tip cleaners. I’m saying I understand why people may choose to tip them. I wouldn’t tip people in salaried roles with pensions and benefits unless they went above and beyond for me.

GreekDogRescue · 23/12/2024 18:17

TouchoftheTism · 23/12/2024 18:09

What does a cleaner do apart from clean up your shite. Of course their hourly rate should reflect all their overheads and pension contributions etc but why should they be tipped? Bit condescending isnt it?

Tipping is hardly ‘condescending’.
Are tight people now using this as an excuse not to tip?

User37482 · 23/12/2024 18:17

We do 2 weeks bonus but tbh for the hours she’s doing I think thats fine.

TouchoftheTism · 23/12/2024 18:18

NiftyPeachDreamer · 23/12/2024 18:12

If you think £16 per hour is enough to cover a cleaner‘s overheads and pension contributions then I think you’re living in la la land.

I’ve never had a cleaner and I’m not saying everyone should tip cleaners. I’m saying I understand why people may choose to tip them. I wouldn’t tip people in salaried roles with pensions and benefits unless they went above and beyond for me.

Nobody is making her work for herself for £16/hour. We can assume therefore that it is quite sufficient and covers costs. Salaried options are always available.

GreekDogRescue · 23/12/2024 18:22

Igavebirthtoabanana · 23/12/2024 16:49

I think it sounds fine to me OP but I never know whats the done thing with cleaners, posties etc.

In the past I always bougth nice chocs for my cleaners, it never occured to me to give them money, nevermind weeks wages.

I now have a new cleaner, well sometimes it’s just her and sometimes it’s her two “girls” (both middle aged women but that’s how she calls them). The cleaning is not great, it’s increasingly starting to annoy me more and more. But the mug I am, I gave both “girls” a £20 note in the Xmas cards for them. No thank you…

They also clean my neighbours house and she gives them chocolates so I thought £20 cash is pretty good compared to that.

Incidentally we would have been due our clean today but the they started their xmas break about 10 days ago!!

I’ve never heard of a cleaner ever thanking for a bonus.
Mind you lots of people don’t say thank you.
It’s discouraging.

ShyMaryEllen · 23/12/2024 18:24

Mine gets four weeks' holiday and a present at Christmas. I don't look on it as paying her extra - just that I do my own cleaning on those weeks, which is not too much to ask, I don't think.

NiftyPeachDreamer · 23/12/2024 18:25

TouchoftheTism · 23/12/2024 18:18

Nobody is making her work for herself for £16/hour. We can assume therefore that it is quite sufficient and covers costs. Salaried options are always available.

No one is saying she is being forced.

But the idea that someone self employed on £16ph cleaner role has a viable pension is wishful thinking. Not to mention other benefits that the postie will be getting such as paid sick leave, death in service payment, private health care option perhaps .

DumplingsMakeMeSmile · 23/12/2024 18:33

romanfriendsandcountrywomen · 23/12/2024 12:24

This is DH's point. He says that we didn't expect her to come in on Boxing Day (in fairness she's travelling to Poland tonight) so should pay her for the week plus a bonus.

I worried in case I was being mean.

Just texted my friend who she also cleans for and friend hasn't given anything (!) so I'm feeling better.

Friend is (in)famously tight.

I think I agree with your DH. I would have paid the full normal £80 for the week (with the Thursday paid as "holiday" pay) and then perhaps £50 as a bonus.

I'm sure she will be grateful for the fact you still paid more than she would have got in a normal working week though.

TouchoftheTism · 23/12/2024 18:36

Are you contractually obliged to pay her holiday pay? Why on earth would you pay for a service you're not receiving just cos its a bank holiday.

AnneElliott · 23/12/2024 18:37

I gave a weeks wages and a small gift for her daughter. But my cleaner refuses to take money if she doesn't come. I always say that I should pay for when I'm away (she doesn't have and doesn't want keys). But she refuses and says she only gets paid when she works.

Thursdaygirl · 23/12/2024 18:39

DGPP · 23/12/2024 13:45

I give our cleaner a week’s extra wages at Xmas

This is what I do too

PoshHorseyBird · 23/12/2024 18:42

I'm a cleaner.
I've had a variety of tips from £20 to £50, also an Amazon voucher, some nice smellies...I've been very grateful for anything I've got and have thanked all my clients personally.
I also had one lady who, after giving her dog walker a bottle of Moet ( I was just about to leave) she turned to me and said 'oh I didn't bother to do anything for you.' (Thanks! 😂) Hey ho!
In short,I think you were very generous.

Maurepas · 23/12/2024 18:42

workshy46 · 23/12/2024 12:59

I gave my cleaner and extra 500 and she didn’t even say thanks 🤷‍♀️

Can I be your cleaner?

UndertheCedartree · 23/12/2024 18:46

The only person I give a Christmas bonus to is my window cleaner. He does my windows monthly for £10. I give him another £10 on top for Christmas.

I think the bonus you gave was fine if you weren't meant to be paying for Boxing day. If you were meant to pay your usual £80 then perhaps a bigger bonus but of course it depends if you can afford it.

UndertheCedartree · 23/12/2024 18:47

I wouldn't mind giving a bonus to the refuge people and the poster but I don't really see them.

Nomdemare · 23/12/2024 18:58

We normally pay our two cleaners (married couple) a combined £100 per week and they usually comes on a Wednesday.
With Christmas Day falling on a Wednesday this year, I wasn’t sure what to do: I ended up giving £150 plus a box of chocs and bottle of wine.

Reading through the above, I’m not sure if this was enough?

In summer, I paid them £100 one week’s holiday while they weren’t here.

BIossomtoes · 23/12/2024 19:00

workshy46 · 23/12/2024 12:59

I gave my cleaner and extra 500 and she didn’t even say thanks 🤷‍♀️

Of course you did.

OneShoeShort · 23/12/2024 19:05

We bonus an extra 2 weeks worth of pay to both our nanny and housekeeper at the start of December, make sure each have an extra paid day off during the week of Christmas, and do gift with a card made by the DC.

I don’t think there’s any sort of standard for this, though, and I would hope we’re erring on the side of extra generous. I always feel like it’s worth going above and beyond with anyone who regularly works inside my home around my kids.

TortolaParadise · 23/12/2024 19:13

workshy46 · 23/12/2024 12:59

I gave my cleaner and extra 500 and she didn’t even say thanks 🤷‍♀️

From experience thank you is a term that chokes many people. Sad.

Cosyblankets · 23/12/2024 19:23

TortolaParadise · 23/12/2024 19:13

From experience thank you is a term that chokes many people. Sad.

Think I'd be lost for words if someone gave me 500 quid!

Frauhubert · 23/12/2024 19:27

Chill. This is not America- nobody expects tips or a Christmas bonus. It’s nice and unexpected if you get one but it’s not an expectation & thank god for that.

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