To ask for your worst delivery company?

[BlackBean2023]

For me, Yodel. Everything arrives late and/or broken. Have sent with them once and the parcel was lost.

Evri is our best if you discount Amazon Prime.

Royal Mail also good but often won't leave the parcel so end up having a 9 mile round-trip to the sorting office to pick it up.

... on the plus side, I'm now only waiting for one delivery side of Christmas!

I've had bad experiences with all of them but Parcelforce was the only one where my signature would regularly be faked and my parcels nicked by the driver.

Yodel. So much stuff that I order goes missing via yodel. Generally no problems with evri and our evri delivery woman is awesome.

@Auburngal
How about go old school and stick a note on your front door saying leave in shed etc, also you can save a safe place on the evri app for all deliveries.
Delivery drivers are massively busy, not sure why ppl expect continuous delivery attempts when they can't be arsed being in.

Will be interesting to see if Royal Mail improves after the recently announced takeover goes ahead given his current companies focus mainly on parcel delivery

I order lots on line and get deliveries with Amazon, dpd, rm, Evri and yodel. Very rarely have problems with any, although not many come via yodel.

Favourite is dpd as they give a time slot and usually keep within it

Yodel are dreadful !

Evri, mostly good but occasionally we have receiver parcels that have been tampered with. Like they're checking if it's anything worth stealing. My kids once found a bunch of parcels dumped behind our bin cupboard. It was all womens plus size clothing that had been opened, obviously the driver was hoping for something else.

Amazon, good but I get annoyed that despite having two doorbells they lightly tap our front door and leave it on the stoop. Luckily we live on a private lane which has very minimal through traffic/pedestrians as its a dead end. But, everything gets delivered on time at least.

Royal mail, if delivery says "Wednesday" I have to guess which Wednesday of the year it will arrive on. We once received a card that had been sent months earlier, and was covered in muck and footprints that had obviously been left on the floor and trampled on.

Herpes. I mean Hermes. I mean Evri.

It's a guess which road/house your parcel is today!

That's a really rude way to think of customers

Usually everything is fine, but with the Christmas rush there are probably temp drivers who don't know their way round. My Amazon Prime delivery said it was 6 stops away, then never arrived and the following day I got an email that my address was incomplete/wrong 🙄 It did arrive the next day.

Our postie is fab and will leave stuff in our safe place. The Evri driver knocked the other day to check where to leave things so I showed her - so that will be fine! I don't like it when the delivery company doesn't have a free text box to allow you to described your safe place, their options never include a log store!

Evri. Used to be great when it was the local courier. Not anymore. Their tracking just doesn't update. Also Parcel Farce employ some grumpy buggers who don't want to walk up our drive and they frequently break things, including one parcel that made it all the way to our doorstep only for the guy to literally throw it down in front of DP and smashed the contents.

Evri, without hesitation. Having said that, we have a fantastic local Evri delivery person who deals with small parcels and she’s great. But anything large so they need to come on a bigger van - they’re a disaster.

I’ve had, on two separate occasions, expensive/desirable items disappear into thin air thanks to Evri, and have to be sent out again. Then sent out AGAIN because they’d been 'lost' a second time. The first item was a home delivery where I waited in all day and they claimed to have attempted delivery - a flat-out lie.

Second time I chose a parcelshop and they still cocked it up.

Controversial perhaps, but: Parcelforce. They break everything, I swear they just chuck any old thing into their van or purposefully smash the fuck out of anything you send via them.

Our Evri guy is a legend. And our RM posties all deserve a shout out.

Evri (Hermes as was) used to be apalling but seem better now. Royal Mail - last three times I missed a package they never left a card and one was temperature sensitive medicine and chased it to the depo because I was expecting it - they never tried to redeliver.
They also lost the baby gift of two hand crochet blankets - I didn't track it unfortunately but it had my return address, was going less than five miles and was sent from a main post office.

Our postie is brilliant - worth her weight in gold.

Royal Mail, signed for package apparently, (from daughter , why didn’t she say a package was on its way today so that we would be alerted and leave the front door on the latch ?) rhetorical question.
She phoned an hour ago to see if I’d received it, just as our letter box rattled, which it does in a high wind, only to find a ‘ Something for you’ scarlet card. If I’d realised it was a package delivery I could not have reached the door in 3 seconds anyway.

Spent 40 mins on phone pressing buttons listening to music without any indication of how many callers are ahead of me.
Apparently they have a higher than average number of calls at the moment.
I wonder why that is, could it be because the postman taps the letterbox and runs away.
Perhaps its because its near Christmas?

On line is telling me Tuesday next week when we will not be here.

Im exasperated withmy daughter, disappointed with RM and wonder at my own sense even ‘phoning RM.

We have dpd who are excellent, easily tracked parcels, always on time stated,
mostly from IKEA
Evri abandon parcels, Amazon also excellent, cheery blokes,
knock properly, prop parcels against the door before rushing away.

In the annals of bad advice, your bizarre last sentence resides

The parcel slip isn’t funny.

You’ll be reassured to know that things aren’t much better on other continents. Canada Post workers have recently been forced back to work after being on strike since mid November. The backlog includes over 200,000 passports.

This naturally forced deliveries on to courier companies, who have done their best to cope with the huge increase in demand, but it is causing chaos and delays. This is not what the general public wants just before Christmas. I’m waiting on a parcel which UPS were meant to deliver on Tuesday. It is stuck in the depot with at least 6,000 others.

Online shopping used to be great. Now all the couriers are overwhelmed. DP's Christmas present is currently being kicked around by Evri. The driver has posted a photo of attempted delivery which just shows the parcel in the back of his van. I've requested delivery to the local Evri shop but so far nada.

Evri, the amount of lost parcels is ridiculous and it’s always like a week after the expected delivery date if it does actually turn up.

I'm waiting for my dds Christmas present, I'm literally sat by the door, and Evri just keep completely lying that they 'missed me'. Yes, you have missed me, which is no surprise because you haven't been to my house!

Is it Yodel or DPD that you have to be in to accept deliveries?

Doing that often doesn't suit. At least with Royal Mail & Amazon, and even Evri, you can specify a safe place. That works better for me.

Royal Mail is crap. Everything shows up late, damaged boxes, nothing gets where it needs to. The delivery office is 20 mins away and they refuse to ring the doorbell or wait (we have a 3 story house and my husband struggles to get down the stairs quickly). They don’t give a proper time - “today between 7:30am and 7:30pm” but somehow manage the most inconvenient times of day to actually show up!

DPD and Evri are the absolute BEST! I bloody adore our Evri and DPD drivers - I often order things for my business and I’ve gotten to know them both, and they’re both brilliant people, always on time and hand the parcels to us! An actual time slot, amazing!!

I regularly get Yodel deliveries. They’re always on time and the driver is a lovely local chap. Never had a problem.

Royal Mail definitely. I live in a small low rise block of flats with an intercom system. Before midday, delivery drivers can use the trades person button to gain access to the block. So many times,a Royal Mail delivery person has come in the downstairs security door,then,instead of knocking on my door,just puts a card through saying I wasn't in! I then have to go to the collections office in town,which is fine if the item is light. They are also the only delivery company that refuses point blank to leave my parcel just outside my front door. I know it will be perfectly safe there,we all know each other in the block and no one would ever take anything left outside someone's front door. All the other delivery firms are happy to leave parcels outside. I find Evri are usually the best,followed by Amazon then DPD.

Where I used to live my heart sank when it was Evri. When I am now it's great. Yodel is awful. Royal Mail is very hit and miss.