AIBU to feel a bit fobbed off by response to complaint?

[SummerBaby8]

Sorry for long post, trying to give context.

I attended a&e at 9 weeks pregnant due to dehydration. I’m in my 30’s and my partner is listed as my next of kin. My mother became aware of my admission and contacted a&e. The treating Dr informed my mother I was pregnant. I had not and did not intend to disclose my pregnancy to family for various reasons.

Dr immediately realised their error and informed me. I was very unwell but expressed how upset I was. Following this my partner had to leave for work. When I woke, my mother had attended and been informed of where I was and allowed to sit and wait for me to wake.

Following my discharge, I submitted a complaint. The hospital completed an investigation but didn’t contact me to ask about the impact this has had on me as part of this. Their response is that the Dr is sorry and has been spoken to.

Whilst I understand the pressures the NHS are facing and that people make mistakes, and cannot undo what has been done, AIBU to feel their response is a bit half hearted?

Tell that to the mothers friend who told her about her daughter being in a and e ! The medical staff were probably quite busy trying trying to sort OPs ailments not take a history who she isn't talking to. Ridiculous.

If you work for a bank you have NO idea how the NHS functions.!

I have a mother who seems able to get private medical information repeatedly. She's done it to me when I'm in hospital and she's done it to an aunt phoned their GP and got all sorts of information under the guise of "concerned relative" wasn't even an emergency situation ffs. I used to be furious with staff for giving her the information but then I consider that I heard her on the phone getting info on my aunt and she seems so caring and worried really pulls their emotions makes them think telling her will set her mind at rest and she will use the information to better support the patient herself. you have to be rather cold to hold firm and say not your business I can't tell you that when in the face if it doing so looks cruel to the relative and would disadvantage your patient. I don't think most people expect the person they are talking to to be a raging manipulative narcissist when on the face of it it looks like a concerned relative.

But if everyone was refused information and admittance to bust unless on a list of acceptable people the patient gives there would be more complaints. Particularly in emergency situations where the patient is unable to give the list

A third party told my mother I was in a&e and I completely understand that is not the fault of the hospital. However my post was around the Dr then disclosing my pregnancy and my mother being admitted to the ward whilst I slept after I had expressed my distress at my mother being informed, and stated only my partner should be consulted with as my named next of kin.
I am not sure what trouble this has caused for anyone else, but I have made it clear that I do not wish for the Dr to face disciplinary action. What I do wish for is that no other patient has a similar experience and was hoping my complaint would contribute to achieving that.

Sorry I strongly disagree. People have training and are supposed to understand the consequences of sharing information with people other than the patient. It’s not about being cold, it’s about doing your job properly and I’m sorry you’ve come across several people apparently willing to breach patient confidentiality.

Your next of kin is whoever you say it is. There is no legal definition.