So I have been going to the same lady for a few years and I'm generally happy.
I'm naturally dark blonde/ light brown. When I started going to her we did highlights.
It was all over highlights so I was basically blonde. She sometimes used a lot of concentrated toner and my hair would be grey for a few days and then wash out. This was to avoid it going yellow too soon etc.
Anyway long story short, about a year ago I decided I had enough of highlights and roots and looking unkempt. It's a lot of maintenance.
So we've been trying to get me down to a brunette with some subtle highlights.
A few times she's done an all over brunette and then after a few weeks it washes away of course. To reveal my root colour, the brunette dye and the blonder ends.
In the summer she got it completely spot on. She did a darker smudge and some very subtle highlights. I was a light brunette with subtle highlights.
Last time I went to see her I said I wanted the same and she said, this time let's do all over brown. The colour on the ends always goes lighter after a couple of washes anyway so I thought ok. We can just put some highlights in it towards the summer. We had looked at some shades and it looked like a light brown colour.
She did a very concentrated colour which I hate. It's really dark and just not me. I told her straight away, when can I come back so you can put some highlights through it ? She said a couple of weeks.
So I went back after a couple of weeks and she highlighted it slightly but basically back combed it and the highlights are not near the top of my hair at all and I don't know why she did that tbh. Why would she do it like that ? I didn't realise in the salon, I just thought it needs a couple of ways to come through, but it's just not enough and not near the roots at all. It's near the bottom which tends to lighten anyway. I feel a bit ripped off ? Or maybe she had her reasons but didn't tell me. But I still don't like my hair.
Any thoughts ?