Yelled at the Yodel collection point

[BoneTiredandWired]

The guys in the corner shop have always been rude - to the extent that it almost seems like a joke. They're particularly pissed off about Yodel parcel collection and drop off, a service which they offer. I usually try to buy something as well as doing parcel stuff (I'm in there about once a week for Yodel), but it seems to make no odds.
And then today... I just got so pissed off with the attitude from the two together, they made me wait behind other people despite me being first, because I was collecting a parcel. I then asked them if they didn't like doing Yodel, as I was genuinely curious 🙈 And one bloke started raising his voice and telling me how shit it was, that I had told him the wrong day I got the text re. collection (I didn't!), they have a system... he was really yelling, so after saying ' please stop shouting' to him which made it worse, I then stupidly shouted back that he is incredibly rude, I hate using his shop, and he's a dickhead. 😬 Really smooth. He then said I was banned.
I feel like a grade A plonker for losing it like that, but also strangely good for letting loose after being treated like shit forever.
Am I actually banned? 🙊 Is using a shop's parcel service cheeky? I'm all over the place, as the shouting was actually really horrible! (Mine included.)

Here and the op
Ot is everyone just against you? You're the one having issues with ppl

I genuinely can't be bothered stop @ me spoiling for an argument.

My worst post option is a yodel too! They're utter twats and never accept any parcel. Thankfully there's one 15 mins away and they're angels.

Go to Profile>Settings>Postage then you can toggle the different options on and off.

I suspect offering the parcel service isn’t quite worth it for the volume of parcels now delivered. They might make money but if they need lots of extra staff time to sort the parcels and then manage collection by people who then hold up the queue for people buying their goods, it probably loses cost efficiency significantly. I’ve been to loads of parcel shops where you can tell it is a massive hassle or where the parcels are just dumped in a heap.

Sounds like my local post office. To be fair they don’t actually shout but do lots of sighing and tutting.
I swopped to the local Evri shop to send parcels as the woman in there is absolutely fabulous; polite friendly and helpful. I did tell her last time how good she was, because it made such a change to get great customer service.

That's so funny OP I've just been having a rant to DH about how useless my local yodel shop is. Two ladies behind the counter with poor English and unable to use a scanner and put the numbers in manually (and wrongly)
They just shrug and say the parcel is not there and I have to keep asking them to look again and then they are astonished when it is in fact there .

I only used our local shop once, after I saw the way the parcels were dumped in a mess in the shop where anyone could help themselves. And yes he was also rude as if I’d done something wrong by using a service he presumably gets paid for.