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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To ask for things that you believe have declined in quality

306 replies

JMSA · 17/11/2024 10:40

I'll kick it off with Fairy Liquid!
Has anyone else noticed this? I have a dishwasher but often wash certain things, eg my big frying pan, by hand. You'd certainly need a mighty big squeeze these days, for a proper foamy lather.
Anything else? If nobody mentions Cadbury's chocolate, I will eat the Oodie I'm currently wearing Grin

OP posts:
BourbonsAreOverated · 17/11/2024 12:51

The electronics issue is partly down to environmental issues so they are engineered for efficiency now rather than longevity. Sealed parts are cheaper to produce and share between manufacturers but means you can’t replace the item (or it’s not cost affective)
sensors and added electronics mean there’s more to go wrong.

LivinInYourBigGlassHouseWithAView · 17/11/2024 12:51

XxSideshowAuntSallyx · 17/11/2024 12:45

I had some Thai Green Curry from a well known Thai Restaurant, there was sod all chicken in it and what was in it was awful and gristly. It was basically sauce.

I love proper Thai food and people rave about this restaurant but I was so disappointed. It really wasn't worth the money.

I went out last night to a well known local noodle bar. The food does taste very good, but for £16, the sweet and sour pork and chicken dish only had 4 pieces of pork or chicken in it. Yes, I counted. Four. I didn't complain because I was eating with friends, but I won't be in a rush to eat their again!

BourbonsAreOverated · 17/11/2024 12:53

ifIwerenotanandroid · 17/11/2024 12:49

Also, isn't it better to NOT get right up close to someone & then stop because the car beeps? Frightening for the pedestrian, even though you don't hit them? (If it picks them up at all.)

My bugbear with driving is that on the country roads round here, increasing numbers of oncoming cars are driven too far over towards the centre of the road, forcing me into the edge of the road or the hedge. Why is this? There've always been a few drivers who don't want their precious car in the mud at the side of the road or being scratched by the hedge (ironic when they're 4x4s), but it seems to be about 50% now. It's tiresome, infuriating & dangerous.

Or just shit themselves and stop in the middle of the lane.
i drive a tiny car and am a fucking whizz down a country lane, there really are some people who shouldn’t use them.

Trumptonagain · 17/11/2024 12:53

I had the worst fig rolls of my life yesterday. About 2mm of fig.

I bought some Rocky caramel bars and the caramel is thinner than an envelope and only in the middle section.

menopausalminnie1 · 17/11/2024 12:55

AIRPORTS. Now you have to check yourself in, on one of those Pod things, but it's not clear whether that Pod is okay for your airline, as the signs aren't clear. Print your own luggage label, then figure out where on earth to drop your case, as it's not clear. Then the machine will ask you for some info you don't have like the booking reference, so you have to hastily try to find that on your phone. Then comes for the colossal walk to security, where you are shouted at to move along etc. Passport control gates that don't work. Someone screamed at DH to go to a manual gate with a person on it, I waited for him and got screamed at not to loiter. Finally get on plane, and not enough bar service for long haul (one glass of wine for a 14 hour flight anyone?). All the overhead cabins full because so many people didn't want to check a bag, so now our bags are at the back of the plane, even though we're in the middle, so will will have to wait on all the rows behind us disembarking before we can leave. I'm sure it used to be more relaxing to fly?

Seagullproofoldbag · 17/11/2024 12:57

M&S school polo shirts. I bought 6 for my son when he started school. When I bought the next size up the following year, they measured exactly the same size as the smaller ones and the material was about half as thick.

Respectisnotoptional · 17/11/2024 12:58

Kit Kat just not the same anymore ☹️

Lucy25 · 17/11/2024 13:00

gannett · 17/11/2024 11:34

I think it's great that young people think they deserve better than to be on the receiving end of customers' superiority complexes.

I don't really require anything more of retail staff than to process my transaction quickly and efficiently, and if I need actual help then to provide it if they can. I certainly don't expect or require them to smile or do any emotional labour.

Do you work in customer services?
That’s a new one, smiling is emotional Labour
If you work for customer services, retail, it’s actually part of your job to be approachable, you’re paid to help people.

HaveToSaySomethingHere · 17/11/2024 13:02

Mattresses
Clothes pegs
Soccer balls
Scooters

Ritasueandbobtoo9 · 17/11/2024 13:07

Starbucks, I am not going to pay to eat in without any clean tables. Your drinks cost a fortune. Your staff are apathetic.

SinisterBumFacedCat · 17/11/2024 13:08

Bacon- much thinner slices
Bras - it’s near impossible to find a decent selection of bras with extra padding, not great if you have small boobs
Music - the quality and difference of genres in the 70’s-90’s and even early 00’s was incredible. Then streaming dumbed music down, to the point where it sounds like most modern songs are written by committee. In a parallel world where the internet didn’t happen I bet some amazing songs have been made.
Male sexual expectations- in the 90’s no one I knew or heard of ever had to worry about a man wanting to strangle them, now it’s alarmingly common.

EdgeofSeventy · 17/11/2024 13:09

Thankfully I didn't/don't/never will use Fairy (and products made by the company) due to animal testing.
I agree with restaurant/eating out. Very disappointed this week being served a spoon of mixed frozen veg with a dish that cost nearly £20. I won't go there again!

Choccyp1g · 17/11/2024 13:09

Seagullproofoldbag · 17/11/2024 12:57

M&S school polo shirts. I bought 6 for my son when he started school. When I bought the next size up the following year, they measured exactly the same size as the smaller ones and the material was about half as thick.

I have had exactly this experience with Sainsburys knickers. I got so aerated about it that I WEIGHED the brand new size 16s and found they were indeed lighter than the old worn thin size 14s.

TerrysNeapolitan · 17/11/2024 13:10

EvilsElsasPetSnowman · 17/11/2024 10:56

Sorry, but customer service.

I don’t ask for much. A “hello” “please” and “thank you” and no eye rolling would be nice. Someone to show me where something is that I can’t find. Someone to listen when I have an adjustment in my food order. Someone to check if they have a size 10 in the back somewhere.

But I find customer service is full of morose and sulky young people raised on TikTok to believe they deserve better, who think they don’t owe it to their job to put in a bit of hard work in. They’ve been brainwashed into thinking that is acceptable to see older women who don’t simper and stay quiet as a “Karen” And now we all have to be in the default position that someone has a MH issue or is having a bad day so asking where flaxseed is, or telling them you’re unhappy because your food did have the ingredient in you asked to be excluded, or asking for a bit of extra help is being a bothersome “Karen”. IMO it’s led to a generation of poor customer service and I find it very irritating.

On a similar note - food quality in restaurants. To pay £17+ for a bland meal I could have made better at home is something I’m not prepared to do anymore. Such a shame as I have always loved eating out.

I think lockdown made everything a bit shit and we all accepted it at the time with the assumption it would go back to normal and it never did

Edited

Totally agree. We went for a meal last Sunday and you could see the v round staff just wanted to go. We sat down to two female staff giving eye rolls and looks. Not a cheap place to eat either with 12.5% on for the eye rolls.

EvilsElsasPetSnowman · 17/11/2024 13:10

anniegun · 17/11/2024 12:20

Customers are more entitled and rude. I blame older people who seem to have forgotten their manners

Some customers are rude and entitled. It doesn’t make it right to give poor service to everyone though.

I know how hard customer services is but frankly, dealing with difficult people is a life skill. Trying to ensure young people never have an adverse experience is doing them a tremendous disservice and it’s not wonder they crumble so easily

Holeinmywellies · 17/11/2024 13:10

Any food and drink which has seen artificial sweeteners replace sugar.

Sugar is not the enemy if eaten/drunk in moderation and some of us would like a choice between the two.

Artificial sweeteners are vile and leave a bitter taste in my mouth and give me the shits (physically and mentally!)

BourbonsAreOverated · 17/11/2024 13:11

Fabric softener
since there’s now the scent boosters everywhere they seemed to have toned down the fragrance.

lidl still rocking it, but for how long???!

HundredMilesAnHour · 17/11/2024 13:11

Ritasueandbobtoo9 · 17/11/2024 13:07

Starbucks, I am not going to pay to eat in without any clean tables. Your drinks cost a fortune. Your staff are apathetic.

I hadn't been in Starbucks for ages but was desperate for a coffee after an early motorway start (I was actually taking my own coffee machine to be fixed) and I was gobsmacked at the price for a tall latte.

Ihateslugs · 17/11/2024 13:15

PuppiesProzacProsecco · 17/11/2024 11:49

Jammy wagon wheels - still delish but so much smaller than they used to be and barely any jam 😭

Jaffa cakes are the same, so small now!

BentoBoxFresh · 17/11/2024 13:15

Mumsnet

PontiacFirebird · 17/11/2024 13:16

I can easily fit a whole Jaffa cake in my mouth now ( rigorous experimentation) .
I didn’t know about Fairy and animal testing. I’ll find another brand.

NimbleFinch · 17/11/2024 13:18

Levis jeans. Got a pair a 12 months ago and now have a big hole ripped in the knees just from kneeling on the floor often. Such thin material. Bought these as an investment hoping they'd last 10+ years!

AllProperTeaIsTheft · 17/11/2024 13:23

I honestly don't recognise what's being said about service in shops or behaviour of customers. Obviously there are always going to be some rude people, but I find shop assistants almost always smile and are polite. And I haven't witnessed any customer rudeness for ages. Maybe it's where I live (NW England, fairly rural area)?

Foy19 · 17/11/2024 13:24

M&S footwear of late - boots especially are cheap quality and look it too. Shame as M&S clothing is pretty good.

Customer service in most places.

Arraminta · 17/11/2024 13:25

Tins of Quality Street. My Auntie still has one from circa 1978 and I swear it's nearly big enough to sit in!

I haven't bought Quality Street since they moved to those pathetic plastic tubs. I would happily pay £50+ for a Seventies style proper tin, brimming with sweets in their original jewel like wrappers.