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AIBU?

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Anyone work at marks and spencer?

26 replies

Namechangeforme88 · 14/11/2024 15:18

So my mum has bought me a dress from marks and spencers, its just arrived, but there's no invoice with it and it doesn't suit.

Am I able to still exchange it in store? Or do I definitely need the invoice/receipt?

Thanks

OP posts:
Namechangeforme88 · 15/11/2024 17:59

HDready · 14/11/2024 22:27

I did this recently. Friend sent a baby gift and I didn’t want to tell her she had the wrong size. They were able to scan the label and see that it had been bought online, and then they did the exchange for me. Far as I can tell, friend has no idea I did it.

Great thank you. That's what I'm worried about.

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