Any Amazon UK employees. Phone and car keys of employee in parcel by mistake

[Lexy70]

Hi Mumsnet,

Posting for traffic. I received a can of paint via Amazon yesterday, in it was an iPhone and a set of car/house keys.

I have managed to get the man's name and ID via the health info but. I've found him on IG and msg him but no reply.

I am keen to return this phone and set of keys to this young man.

Amazon has been useless.

Any tips for how I can contact/return these items.

Thankyou

Can you say ‘hey siri call Mum’ or ‘mam’ if he’s Middlesbrough.

You could take the SIM card out, put it in another phone and use that to call someone.

You've contacted either him or people that know him by all means available. So you can do no more. It's frankly a bit odd he wouldn't immediately respond to try and collect them. He must be pretty disorganised. Or being worked to the bone by the bastards of Amazon?
Anyway just keep it and wait.

I would go on online chat with an actusl person at Amazon, they will sort it out in a few minutes.

@Lexy70

I'm assuming that his name is not an extremely common name such as John Smith, OP.

If you know someone who does a bit of amateur genealogy and who has an Ancestry account, he/she might be able to see the registration of the birth of the owner of the phone and then, very likely, the names of his parents and siblings.

The parents or even a sibling might then be visible on the Electoral Registers on Ancestry or on 192.com for later ones.

You could consider sending a letter if your endeavours online don't bear fruit.

You can take a photo without unlocking the iPhone.

If the owner has iCloud and all his photos synch across different Apple devices, you could take a photo with “I have your phone and keys, please call this number: 1234” and it would come up on all his devices.

That’s weird

whats the first thing you do when you lose your phone? Call it from someone else’s phone.

I smell a scam

Do you normally get the same delivery person? If you do, order something small & give them back to him then.

I do find it strange no one has called the phone, unless he in unable to for a reason...the mystery deepens.
Also what could the scam possibly be if it were to be one?

All these suggestions of scams - to what end? How could this entrap someone? Genuinely baffled.....

This is a great idea, though!

Look for a site code on the box label. Most Amazon depots have a code based on the nearest airport three letter ID.
So LTN1 and LTN4 are depots in the region of Luton Airport, for example. LBA = Doncaster. Etc.

I find it weird how anyone who’s said it’s a scam, isn’t actually saying how it’s a scam 🤦‍♀️

People saying its a scam...? WTF?

Sounds more like nasty practical joke. I know that phones etc are banned in many warehouses and have to be kept in lockers, so it may be that it was a work phone (SonIL has one as a Warehouse manager).

"Oh lets put Johns phone and keys in here and watch him shit himself!" and then they didnt stop the parcel going out in time. Can well imagine that happening. Poor sod is probably out of a job now.

It’s possible he doesn’t know his number, and hasn’t seen (or been able to contact) anyone that would know his number to call it. (And with no keys, may not have been home.)

I’d be trying to solve it too, I’ve returned phones in the past, much easier before passwords, I just called the contact for ‘mum’!

Hope you get to return them, he’ll be so pleased!

It sounds fishy, not necessarily a scam but something wrong at Amazon’s end. As others have said, phone and keys are not allowed to be with you on the floor, and the weight of parcels is checked to ensure they match what’s been ordered. I’d want the things out of my hands and with the police before I got involved on something questionable.

Can’t think why people are still asking what the scam is, it’s been explained perfectly here 😂

I have a positive update. He replied to Instagram and says his colleague posted it by mistake?!

I've asked for his postal address to post it down.

Yes not a John smith name. Yes Middlesborough

Thankyou for all your help and suggestions with this x

You most recent update actually makes the whole thing sound even dodgier OP!

I don’t think so. More likely a practical joke.

How? If all OP is doing is posting them back?

All the person receiving them gets is the items. Yes OP is spending money, but it’s not going to the owner, it’s going to the post office of courtier company.

Have you Googled the address on Streetview?

Surely that's a perfectly ordinary reaction.

What else was he supposed to say other than 'yes, those are my things. If you would post them back to me that would be great'.

What would you want to happen of someone had found your phone and your keys?

No doubt someone will be a long soon to call a scam that involves putting valuables in Amazon parcels in the hope that they end of with a kindly Miss Marple who will then track down the fake (?) Person and send them the items

That would be to the distributing depot, not the warehouse.

Seems it's resolved now.