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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Annoying window cleaner

28 replies

bookworm8500 · 11/11/2024 10:25

I can only really describe him as 'pushy' but he really gives me the creeps and I wonder if IABU.

We have recently moved and I asked for reccomendations on Facebook. I since realise this reccomendation came from his wife as he is just starting up in the area. 😆

Then first time he came over he cleaned our guttering and the flat roof extension (done before we moved in). He proceeded to slag off the building work, the quality of the windows, the guttering etc etc. He definitely likes the sound of his own voice and feeling important, but whatever, he did a good job but I didn't appreciate him slagging our new house off. We had a survey BTW and no big issues came up.
He spent most of the day doing the first clean. I went to work in the afternoon. He text me at 4pm to say he'd finished (with before and after photos). He requests payment by BACs.
At 5pm he text me again and said 'Any idea on when you’re sending payment please?'
I was a bit surprised to be chased as if I was a late payer an hour after he left when I was still at work, but I let him know that I would pay that evening which I did.

Fast forward 5 weeks to last Friday, he text to say he could come and do the windows on Monday (today). I didn't reply as I was at work and genuinely hardly look at my phone (I am a physio working mainly in ICU and HDU). 2 hours after he text me, he sent me a single question mark! And then another hour after that he text me again and said 'can you let me know please?'.

I replied when I got home from work and was quite to the point that I hardly look at my phone when I'm at work but yes, Monday is fine.

Anyway, I'm at home today and he finished my windows at 9am, left and he's just text to say 'please let me know when you plan to pay'.

AIBU to think that he's bloody annoying? My last window cleaner did the windows, left the invoice (which I paid within 24 hours) and I never heard anything else.

AIBU to find someone else and sack him off?

OP posts:
hailu · 14/11/2024 16:00

If you're not happy with him sack him off. I'd be pissed off about him messaging about coming to do the windows and then sending a question mark a couple of hours later.

The payment thing I'd be more inclined to give him the benefit of the doubt with that. Yes, it's annoying, but he probably has lots of problems with late payers and people taking the piss with payment. And while you might think, ok I'm not a late payer if I haven't paid within the hour, he's not to know that you aren't going to be one of these people who might pay him a few days later or might "forget". So he's setting expectations straightaway that he should be paid immediately on completing the job by messaging you like that.

That said, he's pushy, gives you the creeps, sends annoying messages about when he can come and clean the windows while you are at work and slags off your house, so yeah, bin him.

Manthide · 14/11/2024 18:27

I wouldn't like that but probably would keep him as I couldn't be bothered finding an alternative. We inherited ours with our house 25 years ago and though he has some waterfed system now it's still the same guy. He used to knock when he'd finish and I'd give him the money or a cheque but if I wasn't in he'd just add it to the next one!
Nowadays he has some direct debit thing so he does the windows, puts a note through the door saying how much and then requests payment from my bank ( gocardless).

Cherrysoup · 14/11/2024 18:44

Pushy, isn’t he? My mum recently got rid of her window cleaner because he kept not turning up and wanted to do her windows every 2 weeks. I’ve never had my windows cleaned in decades (do my own downstairs obviously).

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