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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Knowingly stealing - food shop delivery

681 replies

Ponter · 07/11/2024 13:45

We order from one of the main supermarkets. On the day of the delivery (last week), I decided to cancel the shop as many of my plans had changed so i didn’t need some of the stuff that had been ordered.

Anyway, the food van turned up and I had a hunch that if I accepted the order I could get the groceries and still get the refund. Which is exactly what happened. It was a risk but I still needed majority of the groceries ordered so thought I’d chance it. We had similar happen once before but we were honest in that scenario.

Even if the supermarket comes back and want me to rectify the error/pay up I can do so - that’s no problem.

I know it’s wrong but I believe the majority would do the same.

Be honest would you?

OP posts:
JudgeJ · 07/11/2024 16:37

Hoppinggreen · 07/11/2024 13:55

Honestly?
I would contact the supermarket and tell them

I once ordered a case of wine just before Christmas, to be delivered to my school address, it hadn't arrived by when we broke up so I contacted the company who said it had been delivered but apparently to the wrong but similar address. They apologised and sent another case to my home address by express delivery before Christmas, when I returned to work in January there was a second case waiting and I rang them again. At first they misunderstood, thinking I'd not received one at all and offered to send yet another! Once we were on the same page they said to keep the second case as it would cause more trouble than it was worth to collect it!
Being honest can sometimes pay off!

betterangels · 07/11/2024 16:38

MoonWoman69 · 07/11/2024 16:04

Oh and -

i don’t know how it happened.

But

Similar happened to a friend (where I got idea)

So you knew exactly what you were doing. Don't make out you were holier than thou.
You ought to be ashamed of yourself, but sadly, you won't be.

She doesn't give a fuck, or she wouldn't have come here to talk about it.

Maybe I should stop giving a shit. This has been a nightmare week, and I could really use some wine. Seems it's OK not to pay for it, so...

MumOfOneAllAlone · 07/11/2024 16:38

U13579 · 07/11/2024 16:37

The value of retail theft in the UK in 2023 was thought to be £7.9 billion.
You really don't care that the rest of us law abiding citizens are having to pay for that? Really?

I think these companies with their record profits can afford to write it off

They managed to make record profits whilst blaming the war for their price rises, I'm sure they can pay for that

Grammarnut · 07/11/2024 16:40

No. I would have retracted the refund request or refused the goods. That's stealing. What's more, you know it is dishonest. You've shoplifted.

Mountainpika · 07/11/2024 16:40

I wish the term 'shoplifting' would go out of use - it's too soft an expression. It's theft, stealing, whether from someone's house or a shop. It's not 'well the shop can afford it'. The rest of us pay over the odds because of people who are thieves stealing from shops. Shame on people who condone it - or even worse - do it.

Grammarnut · 07/11/2024 16:41

MumOfOneAllAlone · 07/11/2024 16:38

I think these companies with their record profits can afford to write it off

They managed to make record profits whilst blaming the war for their price rises, I'm sure they can pay for that

I agree re profiteering but that is no excuse for acting just as immorally by effectively shoplifting. If you want to take the moral high ground on profits then you don't steal the goods. It's not whether the shop can bear the loss but the immorality of your own action.

DyslexicPoster · 07/11/2024 16:41

Surely this is a wind up?

Rosscameasdoody · 07/11/2024 16:43

Mumsnet surprises me sometimes. Why would you come on a public forum and admit to stealing ? You cancelled the order and instead of being truthful to the delivery driver you took the delivery anyway and deliberately kept quiet to see if you would still get the refund. I could maybe understand this if you were on the bones of your arse and needed the food to feed your family, but it was ‘nice’ items for a dinner party. You should be ashamed.

U13579 · 07/11/2024 16:44

MumOfOneAllAlone · 07/11/2024 16:38

I think these companies with their record profits can afford to write it off

They managed to make record profits whilst blaming the war for their price rises, I'm sure they can pay for that

The problem is they don't though. Regardless of what you think should happen

dutysuite · 07/11/2024 16:45

No. Things like this just causes prices to increase, and the delivery driver is probably going to be the one who gets it in the neck.

BotanicalGreen · 07/11/2024 16:47

So you are thief and you are planning to lie to cover it up. I hope to goodness you don't have children as you don't seem to have any value system. Shameful.

HammeredMetallic · 07/11/2024 16:48

Recently I was in a cafe and realise they had undercharged me by £10, not adding on a meal. So I let them know and they amended the price and I paid more.

Pickled21 · 07/11/2024 16:49

No I wouldn't have thought to do this but you have dubious morals as do the company that you keep.

I had ordered some items from a big retailer and they had put in a pair of men's shoes. They were expensive, definitely not a free gift and a mistake. I checked I hadn't been charged for them and then phoned customer service to tell them. They thanked me for my honesty, said it was rare these days, sent me a returns label and when they received them I got a voucher.

Boomer55 · 07/11/2024 16:49

If you want to thieve, then go for it. I wouldn’t, but each to their own. The shop will probably bill you though. 🙄

AmberAnt · 07/11/2024 16:50

No, I wouldn’t. I know i wouldn’t because the exact same situation happened to me. I phoned up to cancel an order first thing in the morning, it was cancelled, but the driver still arrived with it that evening. I just apologised to him and explained it was cancelled.

I’m a very honest person though and it didn’t occur to me to do differently.

If you’re used to taking advantage/trying to get something for nothing/pulling wool over people’s eyes I guess you do you - you’ll probably get away with it!

HappyNewYear2027 · 07/11/2024 16:50

Everyone is so righteous, and full of shit.

LL1991 · 07/11/2024 16:50

No, sorry. I wouldn't have done that. It's stealing and someone somewhere will have to take the blame.

adriftinadenofvipers · 07/11/2024 16:51

MarriedtoSeamus · 07/11/2024 15:13

Well no but there obviously plenty of people who would and that’s why society is going to shit. Being a literal thief is nothing to be proud of.

my child once stole a creme egg and I marched him back into the coop.

it’s appalling what OP has done

One of mine stole a packet of Jelly Tots once and I cottoned on because there was evidence - sugar leaking from the pocket of his trousers!! I marched him up to a bemused checkout assistant to apologise and pay!

OrwellianTimes · 07/11/2024 16:51

Ihopeithinkiknow · 07/11/2024 15:01

Lmao at all the posters who are horrified but are definitely gonna give it a go. We can all pretend we wouldn't even dream of doing anything like this but it makes people feel good to type out how moral and perfect they are to other people. I don't do online shopping because I fucking hate waiting around for it but if I could have a weeks worth of shopping land at my house for free then I doubt I would be ringing up offering to pay but I would expect it to be taken from my bank eventually, I wouldn't lose any sleep if it never was though. I'm not a common thief or lowlife scum either and just last week I found a purse in a trolley (in a carrier bag) and went out of my way to return it to its owner so that makes me a decent honest person doesn't it? I would still happily take a weeks worth of shopping for free though

lol. You’re a common thief. lol. Even if you return a purse. You’re still a common thief. So funny.

(sarcasm in case you don’t get it)

Gonnagetgoingreturnsagain · 07/11/2024 16:52

HappyNewYear2027 · 07/11/2024 16:50

Everyone is so righteous, and full of shit.

So you’d steal then would you?

Knowingly stealing is theft. How many more people have to say that here?

Very different to someone accepting a duplicate or more in an online shop, where you’d be told to keep it if it was an error by the supermarket and their warehouse/packing staff.

adriftinadenofvipers · 07/11/2024 16:53

Beeinalily · 07/11/2024 15:19

I used to work on customer services, and I can tell you that they won't miss it, but if you let them know it will be a pain in the arse administrationally (I'm not actually sure that's a word). Also, the amount of perfectly good food that's wasted every day by most stores is phenomenal, hundreds of pounds worth. Having said that, tell them if it's making you feel bad OP, feeling guilty about something is horrible even if it's not important to the other party.

The OP doesn't feel in the least bit bad - isn't she on here crowing about how clever she's been!!!

UtterlyButterly2048 · 07/11/2024 16:53

Like a pp, a similar thing happened to me from a well known wine merchant. They delivered my Christmas wine order then 3 days later delivered it again. I rang up but they had no record of the second delivery so told me to keep it. I wouldn’t have just kept it though without saying anything. I’m not a thief.

SadOrWickedFairy · 07/11/2024 16:54

No I wouldn't have thought to do this but you have dubious morals as do the company that you keep.

Exactly.

The definition of theft:

the dishonest appropriation of property belonging to another with the intention to permanently deprive the other of it. The principal aim of theft is to acquire property.

That's what you have done, you did it knowingly as you have admitted, you are a thief not something I would ever aspire to be but you @Ponter clearly do.

Gabitule · 07/11/2024 16:56

NO, because I know that all these loses arising from little and ‘innocent’ things people do (e.g accepting deliveries they haven’t paid for, not paying for their travel ticket, claiming on insurance when they shouldn’t) are eventually passed down to the rest of us consumers

adriftinadenofvipers · 07/11/2024 16:56

MumOfOneAllAlone · 07/11/2024 15:36

I don't believe for a second that the cost of living crisis is fuelled in part by stealing

That's up to you but it's certainly not helping!

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