My mum had a stroke, she died 6 weeks later and never came home, the care she received, overall, was v good, there were some initial issues with turning mum and bed wetting but addressed very quickly after we spoke to the ward manager, who then, on our suggestion, got mum a different bed.
We were also asked to visit at meal times so we could feed mum, this then gave them more time to feed patients without family, of course we agreed to this.
Mum was then sent to a cottage hospital for the last 4 weeks of her life, the care there was utterly fantastic and individual to her needs.
I 'm not you and didn't exp the care you did, that doesn't mean i think all staff are angels, they are human, with all that entails but what i did find was where things did go wrong, finding the right person to talk to to get things put right was possible.
So of course i wouldn't be happy at all, esp the X ray on the hip, having said that i was once sent home with a missed broken ankle over a week end, on the monday a very concerned Dr called to say "Please please don't walk on your foot or you may need an operation... we missed the fracture, you need to come straight back in" this would have been 1995 or 96 i think.
shit happens, i guess i'm more understanding that people make mistakes or simply don't do what they should have done.
the problem with healthcare staff is that if most people have a bad day at the office or are even poor at our jobs, it simply doesn't have the impact that a poor HCP has on our lives.